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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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SKIN

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was so nice! I've never been to a doctor's office where everyone is so pleasant and the service is so quick! I didn't wait at all! You guys are great!

#12011-10-05 11:53:28

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#22024-05-09

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#32024-11-15

Seeing Dr. Ringpfeil again!

#42024-07-29

Excellent service, did not have to wait long to be seen!

#52024-08-29

The friendliness of everyone I came in contact with

#62024-10-09

Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.

#72011-06-02 14:18:32

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#82011-05-26 09:34:01

everything is so gracious and lovely ....just add a fountain to complete ambience

#92024-01-27

Doctor was incredibly well spoken and informative.

#102024-02-24

What can we do better?

(answers:373)

Not a lot to improve on service is already top notch.

#12010-09-30 11:25:20

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#22010-10-13 09:38:13

Thank you

#32011-02-23 17:11:29

Can't think of anything staff were very helpful

#42024-11-18

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#52011-02-22 11:25:39

uhmm.. you're office was too nice. It made me jealous.

#62024-03-19

Can't think of anything. I feel good about this visit.

#72010-09-09 11:47:56

Everything was great! and everyone was very nice.

#82010-10-19 10:16:48

Be on time for our appointments

#92011-11-16 13:56:14

Everything was great

#102010-11-04 12:31:22

Customer Rating : 4.7

Based on 637 ratings
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