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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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SKIN

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!

#12011-09-22 13:13:46

NO COMMENT AT THIS TIME.

#22024-07-27

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#32024-07-15

That I was seen by the doctor and did not feel rushed.

#42024-08-02

The information the doctor knew about all the medicines

#52011-01-24 14:33:36

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#62024-03-14

Having Alana accompany me from start to finish of the appt. It was comforting.

#72011-04-28 17:24:05

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#82024-07-27

Efficiency

#92024-11-08

I liked the computers.

#102024-10-05

What can we do better?

(answers:373)

Well basically there is no need because your doing a very good job.

#12010-10-04 16:54:13

Very satisfied. Should get an office in Cherry Hill, NJ

#22024-10-07

relocate to our area (just kidding)

#32024-06-14

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#42024-04-23

I really am not sure how you could improve. The visit was actually relaxing.

#52024-07-26

fantastic service

#62025-01-02

I think that you should just mkae the vists a little bit quicker, and thats all.

#72010-10-27 08:46:34

This was a great experience and I would not change anything

#82024-11-18

Service was extremely good.

#92011-01-27 16:47:12

Keep up the good work

#102024-09-28

Customer Rating : 4.7

Based on 637 ratings
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