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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I like the conscientious of the team. They seem to care and are capable.

#12011-10-27 14:37:41

thoroughness of staff

#22024-05-13

It's great that you're using electronic means to capture patient information. Everyone is very friendly and competent and the doctor was wonderful to talk to.

#32024-10-12

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#42024-04-09

The ambiance, staff and physician

#52024-08-28

Everyone was friendly, office was nice and bright, bathrooom was clean.

#62024-05-07

I am very self conscious about my acne but everyone made me feel very comfortable!

#72024-08-29

the doctor and assistant were very nice and the doctor very inormative and clear

#82024-04-05

Everything was explained to me in detail; the doctor especially was very thorough both during and after her examination.

#92024-08-20

The doctor was very nice!

#102024-10-20

See more patient answers >>

What can we do better?

(answers:373)

If it's not broke don't fix it...everything was handled very well

#12024-01-24

not sure yet

#22024-10-26

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#32011-06-22 17:06:20

I actually appreciated and was so very happy with all aspects of my visit.

#42024-03-22

no complaints. everything was fine.

#52024-06-09

service wonderful!

#62011-01-03 11:45:01

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#72010-09-30 09:51:55

keep on what you are doing because you are doing a good job

#82024-05-23

wouldnt change nothing

#92024-10-25

More appointment availability either early or later (before or after the normal 9-5 workday)

#102010-08-23 16:22:28

see more patient answers >>