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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The decor was really nice. It is a very warm and welcoming office. Not intimidating or over the top either. Nice in-between.

#12010-11-29 13:43:41

EVERY ONE WAS REALY NICE

#22026-02-28

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#32026-03-24

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#42025-11-06

Office staff was very polite and Dr was very thorough and everything was automated!

#52026-03-21

Punctuality of apointment.

#62026-03-25

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#72011-06-02 13:39:55

It was very timely

#82026-03-05

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#92025-07-16

quickness of the whole process design and comfort of the offices

#102026-04-19

What can we do better?

(answers:373)

Everything was great

#12010-11-04 12:31:22

Everthing was excellent

#22010-10-27 13:58:55

No suggestions

#32025-06-09

Everything was great! and everyone was very nice.

#42010-10-19 10:16:48

Everything was great.

#52025-08-01

service was excellent

#62026-03-21

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#72025-07-04

The restroom could be cleaner.

#82011-01-19 08:56:51

Nothing - excellent.

#92011-01-25 12:57:52

website access to new patients more visable on site

#102026-04-13

Customer Rating : 4.7

Based on 637 ratings