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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Friendliness of everyone.

#12025-07-22

Everything was very quick which I like, plus I got all the information I needed in that short amount of time.

#22012-09-04 12:31:55

The medical assistant was very friendly and sat with me through the registration process to ensure my computer worked properly. The clinican was very patient and provided excellent care.

#32011-05-25 13:14:40

friendliness of office staff and physician

#42025-08-25

Promptness

#52011-06-06 08:59:45

Just friendliness.

#62011-01-05 14:23:47

Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!

#72025-12-22

The professionalism yet friendliness of the entire staff

#82025-04-26

The information the doctor knew about all the medicines

#92011-01-24 14:33:36

efficiency, carefulness, thoroughness very much in evidence.

#102025-04-17

See more patient answers >>

What can we do better?

(answers:373)

No changes needed.

#12025-09-14

website access to new patients more visable on site

#22025-03-22

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#32010-10-04 12:14:56

Well basically there is no need because your doing a very good job.

#42010-10-04 16:54:13

Service was fantastic. No suggestions.

#52011-11-29 13:58:45

Complimentary BMW with first visit

#62025-11-22

Having Lip Gloss we can give others to let others know about you.

#72025-03-30

No complaints at all, but since you asked, receptionist today could have been "warmer"

#82010-08-25 10:41:35

don't see how you could improve anything

#92011-01-12 08:19:57

Keep it up!

#102025-10-25

see more patient answers >>