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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#12026-01-13

The entire visit was a calming and pleasurable experience. The Dr. was superb. She was knowledgeable, attentive and genuinely listened. Jill is very personalble. The staff was very friendly. Melissa was really great. Truly the best experience that I have had in a Dr's office.

#22010-11-08 14:00:01

The medical assistant was very helpful.

#32025-06-02

Friendliness of office staff and professionalism of doctor.

#42011-01-17 16:36:22

respectful and relaxing

#52026-01-27

it was a good experience and the music was excellent!

#62026-01-01

Parking

#72026-02-12

I have al;ways liked the Doctor and the satff

#82010-11-17 15:23:04

The doctor was very clear and extremely thorough along with being pleasant. She makes her patients comfortable.

#92026-02-06

The doctor's knowlegde of our needs & her eagerness to help get things treated quickly.

#102025-09-16

See more patient answers >>

What can we do better?

(answers:373)

Nothing that I could think of would be better.

#12025-09-14

was fine

#22025-07-05

Top rate service. A great total experience.

#32026-01-09

I can't think how anything could have been better.

#42025-09-24

I was impressed with every step of making the appointment to seeing the physician.

#52010-12-16 12:26:48

keep on doing excellent customer service skills

#62025-07-05

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#72011-02-14 14:14:53

I really can't think of anything to add

#82010-11-24 09:41:39

Not a lot to improve on service is already top notch.

#92010-09-30 11:25:20

Nothing - excellent.

#102011-01-25 12:57:52

see more patient answers >>