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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked the friendlyness and professionalism of the staff and the MD. I was very impressed with the thorough examination I received and the way the MD explained what she found on that exam.

#12025-06-12

The doctor was very nice!

#22025-09-12

The doctor's knowlegde of our needs & her eagerness to help get things treated quickly.

#32025-01-27

The unhurried time spent by everyone

#42010-11-30 10:51:14

People, help, expertise.

#52011-01-17 15:16:10

Climate and environment

#62025-06-26

the staff was extremely friendly, polite and worked well with my 6 year old

#72025-11-19

EXCELLENT SERVICE, THANK YOU FOR YOUR ADVISE & ASSISTANCE. VERY CLEAN, NICE & CONFIRTABLE OFFICE SETTING. VERY KNOWLEDGEBLE DOCTOR. THANK YOU AGAIN. I WILL RECOMMEND YOU GUYS TO OTHERS. EXCELLENT JOB!!!

#82025-09-27

colors and plants

#92010-12-13 11:23:03

Promptness of being seen by physician, excellent, friendly staff. Dr. really listened and offered a plan to resolve my problem.

#102011-10-17 11:50:17

What can we do better?

(answers:373)

Information for patients to take on latest findings/research in the field

#12025-09-08

all good

#22010-10-14 12:21:49

Service was outstanding!

#32025-01-21

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#42010-12-15 19:35:32

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#52011-11-03 10:28:10

Nothing!

#62025-09-23

Everything was great.

#72025-05-27

A little warmer temperature.

#82010-09-09 16:03:32

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#92010-10-12 12:10:30

keep on doing excellent customer service skills

#102025-11-24

Customer Rating : 4.7

Based on 637 ratings
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