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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The staff and physician were excellent! Thanks so much!

#12025-09-04

everyone seemed genuinely friendly.

#22025-10-26

The staff were very professional and service was above those i have had in the past.

#32011-03-29 09:40:00

Very nice office, physician, physician's assistant are extremely helpful and understanding.

#42025-03-15

Using a computer to fill out the new patient forms!

#52025-10-17

Love visiting with Jill - she makes the visit easy.

#62010-11-11 16:01:31

Medical Assistant was really friendly.

#72025-10-09

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#82025-02-02

cheerfulness of entire staff

#92025-07-03

visit was great

#102025-11-17

What can we do better?

(answers:373)

can't think of anything.

#12025-02-05

No changes needed.

#22025-08-22

Keep up the good work

#32025-03-10

you can not top anything. this is the best run office and staff that I have ever been in.

#42011-05-26 11:49:32

No suggestions

#52025-10-22

Just keep up the good work!

#62025-06-16

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#72011-03-11 14:29:03

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.

#82025-11-21

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#92011-03-11 14:29:03

website access to new patients more visable on site

#102025-11-13

Customer Rating : 4.7

Based on 637 ratings
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