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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#12025-11-13

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#22012-10-25 11:48:39

How kind and attentive both Linda and Jenny were. I did not feel rushed and I did not feel pushed into buying products, which were two reasons I left the last practice I was using.

#32011-04-14 11:05:49

Fast, fun, very pretty office, excellent art works

#42010-12-07 10:07:04

the coutersy and attentiveness

#52025-07-17

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#62025-10-12

Overall friendliness of the staff. Atmosphere was very comfortable.

#72025-06-10

choice of music - French, Brazilian, etc appreciated being called when a cancellation opened up an appointment for me that was sooner than my originally scheduled appointment

#82026-01-18

Latte!

#92011-06-02 09:33:27

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#102025-06-08

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What can we do better?

(answers:373)

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#12025-08-25

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#22010-11-04 16:32:44

just continue listening which is so important

#32025-10-07

any information on services provided for enhancing skin apperance

#42025-10-26

Everything was very clean and I cannot think of much you could do better.

#52025-11-30

do not change a thing

#62025-12-06

Good the way it is.

#72026-03-05

keep doing what u doing keep up the good work!!!!

#82025-09-04

don't see how you could improve anything

#92011-01-12 08:19:57

everything was great! as always nothing i can say to improve on! jill is always attentive and very thorough:)

#102010-10-27 12:20:56

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