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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The location and setting of the office.

#12025-02-20

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#22025-03-11

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#32025-10-29

Thoroughness of exam.

#42011-01-12 12:33:33

everything

#52025-08-30

I love the decor of the office.

#62010-11-08 15:17:21

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#72025-03-01

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#82025-09-03

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#92025-02-13

the atmosphere alomg with the professionalism of the staff.

#102025-11-26

What can we do better?

(answers:373)

No recommendations - very satisfied/pleased with everything about the visit and the office and the Doctor and her assistants. thank you to everybody for makinng me feel so comfortable (i was verrrrrry nerous)!!

#12025-03-03

Everything was very clean and I cannot think of much you could do better.

#22025-09-30

Too Early

#32025-08-17

Everything was great! and everyone was very nice.

#42010-10-19 10:16:48

every thing was great!

#52025-03-20

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#62025-04-24

it was a little warm in the waiting area

#72025-03-24

Everthing was excellent

#82010-10-27 13:58:55

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#92025-02-19

Please send out paperwork in advance for pediatric patients

#102025-08-14

Customer Rating : 4.7

Based on 637 ratings
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