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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

There was no option to thank Andrea, but she also did a lovely job.

#12011-12-20 08:37:39

I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..

#22010-11-10 08:24:10

NO COMMENT AT THIS TIME.

#32025-10-03

the cute scrubs:-) knowledge of the dr. and staff.

#42025-07-16

service

#52025-12-16

The time spent with the doctor....I always feel she cares and will take the time with you.

#62025-08-06

Friendliness of all staff.

#72025-06-11

The doctor and her Medical Assistant are very thorough and they take time to explain everything that you need to understand.

#82025-03-18

Pretty, Friendly Ladies up front!

#92011-01-13 11:13:22

I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!

#102025-12-29

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What can we do better?

(answers:373)

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#12025-09-09

So far, everything is great. Looking forward to future visits.

#22025-10-31

I really am not sure how you could improve. The visit was actually relaxing.

#32025-04-09

uhmm.. you're office was too nice. It made me jealous.

#42025-04-12

Appointments available on shorter notice

#52010-10-25 10:00:31

Can't think of anything staff were very helpful

#62025-06-27

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#72011-11-03 10:28:10

Everything was good

#82011-03-08 15:22:54

No complaints at all, but since you asked, receptionist today could have been "warmer"

#92010-08-25 10:41:35

You were amazing

#102010-09-28 09:24:38

see more patient answers >>