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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Medical Assistant was really friendly.

#12025-09-28

Dr. was very attentive and took the time to talk with my daughter and put her at ease. Assistant was great, taking my daughter on tour of facility while I asked the doctor a few questions.

#22025-09-09

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#32025-07-26

Friendliness and professionalism

#42025-09-16

No waiting!

#52012-09-06 10:30:16

Nice & freindly staff, very pleasant.

#62011-01-17 15:00:26

The time the doctor took in answering questions and discussing issues

#72025-11-27

Just friendliness.

#82011-01-05 14:23:47

office is clean

#92011-05-02 14:47:10

The whole visit

#102025-12-11

What can we do better?

(answers:373)

All fine

#12025-04-03

excellent service

#22025-02-14

nothing just keep up the good work.

#32025-07-25

you can not top anything. this is the best run office and staff that I have ever been in.

#42011-05-26 11:49:32

my visit was great

#52025-07-23

Impossible! Best medical office experience possible.

#62011-10-17 16:27:23

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#72025-06-09

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#82025-07-11

?water cooler in the waiting room?

#92025-01-21

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#102025-11-28

Customer Rating : 4.7

Based on 637 ratings
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