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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

everything was wonderful.

#12025-05-17

Electronic Files

#22010-11-15 12:09:12

Pretty, Friendly Ladies up front!

#32011-01-13 11:13:22

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#42025-12-03

The friendliness of the staff, their attitude, their orange uniform..yessssss.

#52025-06-05

I liked the fact that the MA is an aesthetician too. I really think the staffis super friendly and would recomend you to my friends and family.

#62011-04-26 11:00:08

Friendly faces pleasant people wonderful and comfortable atmosphere.

#72025-09-17

I thought everyone was very professional and nice.

#82025-12-24

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#92011-11-10 12:40:32

Friendly, clean, and helpful.

#102010-11-29 14:01:40

What can we do better?

(answers:373)

we are okay

#12025-04-02

I am very satisfied now.

#22025-12-08

nothing

#32010-09-13 14:34:51

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#42011-07-12 14:35:20

wouldnt change nothing

#52025-12-09

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#62011-03-11 14:29:03

very satisfied

#72010-10-13 11:22:48

I am completely happy with my needs being met here.

#82010-08-23 16:52:07

watercooler in waiting room.

#92025-09-29

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#102011-05-19 10:14:50

Customer Rating : 4.7

Based on 637 ratings
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