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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I didn't feel rushed and felt like I was really listened to and taken seriously. I didn't feel like someone was just throwing ointments at me to get me out the door. I really appreciate the care I received here. Thank you.

#12024-12-24

The information the doctor knew about all the medicines

#22011-01-24 14:33:36

Appt hours are great for early morning. Great staff!

#32025-10-18

I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.

#42011-05-26 11:49:32

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#52025-06-19

Everyone was very friendly and considerate. I did have to wait a little longer for the doctor to come in but the medical assistant was so polite and came in to offer me a magazine.

#62024-12-24

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#72025-09-15

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#82025-05-14

Beautiful Office and Wonderful Staff!

#92025-06-12

The appearance and presentation of the office.

#102025-10-22

What can we do better?

(answers:373)

Everything was great.

#12025-05-29

uhmm.. you're office was too nice. It made me jealous.

#22025-06-24

Stay the same.

#32025-04-08

any information on services provided for enhancing skin apperance

#42025-02-18

keep on on trying to do your best

#52025-10-07

Everything was wonderful - no complaints at all!

#62025-10-17

Everything was well above my expecatations.

#72025-10-02

The entire visit was just perfect so I had no suggestions at this time.

#82010-10-05 12:14:11

This visit was great.

#92025-01-30

Everything was great! and everyone was very nice.

#102010-10-19 10:16:48

Customer Rating : 4.7

Based on 637 ratings
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