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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I LOVE the art work!

#12010-12-13 11:51:50

Dr made eye contact and listened to my concerns....

#22025-11-28

Everyone was friendly and helpful. We did not feel rushed at all and that is wonderful. Thanks!!

#32011-11-29 10:38:27

Lovely environment, sunny, spotless and relaxing classical music

#42025-03-02

The dr was very thorough and explained everything to me. She was also knowledgable about pricing.

#52025-10-10

How nice and welcoming everyone is!

#62025-07-03

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#72010-12-16 10:06:03

Everyone was cordial and very attentive. Will definitely come back.

#82025-09-26

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#92025-11-28

ambiance, music and moood of office was upbeat yet happily calm today!

#102025-06-21

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What can we do better?

(answers:373)

was fine

#12026-02-07

no complaints. everything was fine.

#22025-10-09

I am new here, so I don't have any suggestions at this time

#32025-06-11

?water cooler in the waiting room?

#42026-01-11

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#52011-09-21 14:47:49

keep up what your doing

#62010-09-23 14:03:13

Can't think of a thing

#72025-08-05

everything was great

#82025-12-04

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#92011-05-19 10:14:50

Waiting time in reception area was too long.

#102025-05-17

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