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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was lovely and the office looks beautiful.

#12026-02-15

I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.

#22025-05-10

Dr. Ringpfeil has a great bedside manner and is very patient. Loved the art work!

#32011-04-11 16:33:05

LIKE THE WAY WAY THE EXPLAIN THE PROCEDURE ,AND ALSO LIKE THE STAFF PATIENT INTERACTION.

#42012-10-09 10:22:11

Didn't have to wait long to see to get into the room, or for the doctor to come in. The doctor & medical assistant took the time to explain the medications, when I should take them, how much I should use and what they would do to my skin.

#52025-09-13

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#62025-10-20

I normally am turned off by palatial offices, but the office is so aesthetically beautiful, the fittings and art work so exquisite, that I am filled with admiration.

#72025-12-19

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#82026-02-18

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#92026-01-23

I love the decor of the office.

#102010-11-08 15:17:21

What can we do better?

(answers:373)

no recommendations necessary

#12025-10-11

clear directions to facility

#22025-06-25

Just do the same good job

#32025-10-26

REDUCE WAIT TIME TO SEE DOCTOR

#42011-01-10 12:20:58

don't think you could!!

#52026-02-23

everything was great

#62026-03-24

less waiting time for follow up appointments

#72025-12-14

Evening hours

#82025-12-20

can't think of anything.

#92025-11-18

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#102011-03-21 10:03:43

Customer Rating : 4.7

Based on 637 ratings
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