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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The waiting time for the appointment and in the office was very quick!!!

#12025-08-15

Very knowledgeable and good at explaining the condition.

#22025-08-02

Dr Ringpfiel is clearly extremely knowledgable, and dhe took the time to listen completely to me about my condition. I really appreciated the time she took with me, and I am confident she is on the right path for treatment.

#32025-10-05

Friendly staff and very nice office space

#42011-05-27 14:24:47

everyone seemed genuinely friendly.

#52025-06-17

Thoroughness of exam.

#62011-01-12 12:33:33

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#72012-12-14 09:58:48

Professionallism

#82025-05-22

Having Alana accompany me from start to finish of the appt. It was comforting.

#92011-04-28 17:24:05

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#102012-12-13 10:14:16

What can we do better?

(answers:373)

Service was extremely good.

#12011-01-27 16:47:12

let people know about opportunity for free consultation with Jill(?) when making appointment.

#22010-09-13 11:24:22

Completely satisfied

#32010-10-20 09:59:20

No complaints at all, but since you asked, receptionist today could have been "warmer"

#42010-08-25 10:41:35

Have the patient internet working

#52011-09-08 11:08:45

everything was great

#62025-07-01

The restroom could be cleaner.

#72011-01-19 08:56:51

you can not top anything. this is the best run office and staff that I have ever been in.

#82011-05-26 11:49:32

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#92011-09-14 09:34:31

I cant think of anything

#102025-03-11

Customer Rating : 4.7

Based on 637 ratings
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