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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was very nice!

#12025-11-17

The medical assistant was very helpful.

#22025-05-14

dr was very nice and easy to talk with

#32025-04-07

Jennifer was very helpful and professional. I really appreciated her advice on my skincare.

#42011-10-19 17:13:56

It was very timely

#52024-12-30

I enjoyed the fast service and great eviorment. keep up the good work!

#62025-04-10

Liked the all the friendliness of the doctor's assistants and the doctor as well. also loved the brightness and colors of the waiting room.

#72025-10-06

Everyone was very nice!

#82025-06-23

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#92012-10-16 12:55:55

informative and efficient

#102012-09-05 09:52:41

What can we do better?

(answers:373)

This has been one the best office that i have been to in forever.

#12025-08-17

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#22025-01-20

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#32025-02-13

Can't think of anything staff were very helpful

#42025-02-15

The service was great I don't see anything better u can do!

#52025-10-28

Having Lip Gloss we can give others to let others know about you.

#62025-02-09

can't think of anything

#72011-12-12 10:13:47

Keeping me from dying of skin cancer would be good (I will behave and do the checks and annual exam to help out!!!)

#82010-11-29 11:47:11

It was a very good visit! Thank You!

#92025-03-23

Keep doing what you're doing.

#102025-06-08

Customer Rating : 4.7

Based on 637 ratings
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