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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

No wait time for appointment - attentiveness of PA

#12011-05-04 19:03:57

I WAS VERY COMFORTABLE WITH THE VISIT

#22025-07-14

the staff was extremely friendly, polite and worked well with my 6 year old

#32025-12-18

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#42025-08-12

All of my questions were answered.

#52025-08-04

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#62025-12-28

The friendliness of the entire staff

#72025-04-26

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#82011-11-17 12:08:50

Everybody was friendly and helpfull.

#92025-09-27

everyone seemed genuinely friendly.

#102025-10-16

See more patient answers >>

What can we do better?

(answers:373)

Nothing I can think of

#12025-08-02

Maybe some more magazines for the guys. I`ll bring a few in...

#22025-11-05

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!

#32025-04-20

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#42011-03-21 10:03:43

not sure yet

#52025-08-19

If you continue the same level of care that I received today, I will be thrilled.

#62026-03-02

Service was extremely good.

#72011-01-27 16:47:12

everything was fine

#82011-02-24 15:01:34

Can not be better!

#92011-04-05 09:29:32

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#102011-07-11 11:52:49

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