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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Patience and Politiness

#12025-05-16

I was very impressed by everyone I had contact with on the staff - they were so personable as well as professional which goes a very long way with me! The office itself is also beautiful, I love the artwork and the entire atmosphere!

#22011-12-14 13:47:03

No waiting!

#32012-09-06 10:30:16

I liked how they wanted to know about past experiences and history and seemed to take that into account and also thought outside the box. Very personable, friendly, yet right to the point.

#42025-11-19

No wait time, very efficient and easy to get in/out during work day.

#52011-09-27 12:59:17

overall professionalism of entire staff

#62025-09-14

Very efficient, quiet, and clean.

#72025-06-23

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#82025-01-04

Very efficient!

#92024-12-20

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#102025-08-23

See more patient answers >>

What can we do better?

(answers:373)

no complains

#12025-04-23

everything was beyond my expectations . No doctor has ever given me such a complete exam

#22010-10-07 10:02:42

Improve the movement of the mouse on its pad.

#32025-02-05

very satisfied

#42010-10-13 11:22:48

Well basically there is no need because your doing a very good job.

#52010-10-04 16:54:13

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#62011-03-21 10:03:43

music in office was just okay

#72025-01-31

Waiting time in reception area was too long.

#82025-09-19

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#92025-01-13

I was feeling a bit thirsty the whole stay in the office, maybe making some water available during waiting time would make the stay more comfortable.

#102025-10-13

see more patient answers >>