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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#12011-05-26 09:34:01

The way Dr.Ringpfeil and the medical assistant has communicated

#22025-07-26

medical assistant

#32011-11-30 15:41:16

the fact that the garbage cans in the bathroom opened electronically.

#42012-10-16 11:13:16

The MD had a conprehensive plan for the dermatological care of my son

#52026-02-05

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#62025-12-17

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#72026-02-07

There didn't seem to be an overload of other patients in the office, which is what I am normally used to from other offices.

#82011-01-04 15:49:01

The service was excellent. I really enjoyed my vist!

#92011-04-12 14:51:28

Everyone was extremely welcoming, pleasant and professional. I felt very secure with the knowledge and professional, caring treatment by both the doctor and her assistant.

#102026-03-29

What can we do better?

(answers:373)

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#12010-09-28 11:03:56

You can't improve upon excellence.

#22025-08-24

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#32011-08-10 15:47:37

Everything was excellent

#42026-03-31

everything was beyond my expectations . No doctor has ever given me such a complete exam

#52010-10-07 10:02:42

Service was excellent!

#62010-09-30 13:09:12

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#72025-10-16

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#82025-05-19

your office was just as described to me, most impressive!

#92011-09-07 11:57:29

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#102011-07-27 15:04:39

Customer Rating : 4.7

Based on 637 ratings