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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The amount of time the doctor spent and the medical assistant. I didn't feel rushed

#12026-02-23

Office was very nice, comfortable atmosphere.

#22026-03-21

Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.

#32011-01-31 10:42:48

The professionalism was awesome.

#42012-07-03 15:04:31

everything

#52025-06-22

Everything

#62025-04-27

All of my questions were answered.

#72026-01-23

Dr. Ringpfeil's no nonsense (but compassionate) manner. Decisive and confident.

#82011-11-03 09:35:32

The information the doctor knew about all the medicines

#92011-01-24 14:33:36

Doctor made eye contact while talking - this is truly the sign of a caring person. Thank you.

#102026-02-27

What can we do better?

(answers:373)

It would be helpful to have some later evening hours, but the early morning hours work for me too!

#12025-09-07

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#22011-09-16 11:42:32

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#32026-04-16

Can't think of anything staff were very helpful

#42025-07-30

no recommendations necessary

#52025-06-20

I'm sending my whole family here. It's wonderful.

#62026-03-13

n/a

#72025-04-25

keep up what your doing

#82010-09-23 14:03:13

keep on doing excellent customer service skills

#92025-10-04

I cannot think of a thing that would make the visit any better.

#102010-11-03 15:36:43

Customer Rating : 4.7

Based on 637 ratings