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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the staff is terrific....

#12025-02-21

Yes, I liked Dr. Ringpfeil's attentive, friendly demeanor and the fact that she expained things well, making available every sort of treatment, but also making clear what was needed/recommended and what could/should be skipped in a sensible, conservative approach.

#22026-01-29

I WAS VERY COMFORTABLE WITH THE VISIT

#32025-08-22

professional staff

#42010-12-02 11:39:52

Promptness

#52011-06-06 08:59:45

The physician and the art!

#62025-06-15

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#72025-05-10

I really liked that I felt as though I was in a warm and friendly environment vs the sterile and cold feel many other physicians offices maintain. I also thought the tablet P.C. was very cool!

#82026-02-08

Latte!

#92011-06-02 09:33:27

Everything was good. I like this place.

#102025-11-27

What can we do better?

(answers:373)

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#12025-10-29

Nothing missing.

#22025-07-26

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#32011-03-21 10:03:43

Nothing missing.

#42025-02-24

Thank you

#52011-02-23 17:11:29

I am completely happy with my needs being met here.

#62010-08-23 16:52:07

your office was just as described to me, most impressive!

#72011-09-07 11:57:29

Talk a little slower

#82011-09-12 11:44:23

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#92011-05-19 10:14:50

I am completely happy with my needs being met here.

#102010-08-23 16:52:07

Customer Rating : 4.7

Based on 637 ratings
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