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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The neatness of the clinic and the efficency of the staff and the doctor. Dr. Ring fieil was wonderful and knows her fireld, i have been to several dermatologists and finally I found the one who knows what she is talking about.

#12025-06-10

Everyone very freindly. That's important.

#22025-10-27

A good service

#32025-12-13

The medical assistant was very helpful.

#42025-11-10

the stafff and doctor were extremely friendly

#52025-03-24

The Dr. listened and was patient. I was nervous!

#62025-06-15

Everything

#72026-03-08

cleanliness of office, layout of facility, short wait time to see physician, communication skills of physician and medical asst.

#82025-11-30

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#92025-10-23

Friendly, well educated

#102025-12-28

What can we do better?

(answers:373)

Everything was outstanding

#12011-11-18 16:18:36

The lock on the door of the unisex bathroom is a little challenging in that you don't know whether it is locked or not. This was a little unnerving.

#22010-10-28 10:21:25

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#32025-08-01

There's nothing better, u already doing well.

#42025-07-27

DO NOT CHANGE A THING- YOU FOLKS ARE WONDERFUL!!!!!

#52025-10-24

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#62025-11-05

No comments, everything is great.

#72011-02-21 13:37:17

Shorter wait, but not much else.

#82025-10-05

I actually appreciated and was so very happy with all aspects of my visit.

#92025-09-05

Get some better parking spaces

#102025-05-17

Customer Rating : 4.7

Based on 637 ratings
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