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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Outstanding experience across the board: Dr. R, Melissa, staff, facility.

#12010-11-29 10:34:31

Dr. Ringfiel, of course.

#22025-10-05

The doctor was very friendly and made everything relaxing.

#32025-05-13

Patience and Politiness

#42025-04-29

STAFF VERY FRIENDLY!

#52025-04-28

I liked the paintings that are in the rooms.

#62011-06-02 11:25:09

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#72025-11-30

very informative about everything

#82025-09-13

Personable experience.

#92011-04-26 10:31:17

Everyone was cordial and very attentive. Will definitely come back.

#102025-02-26

See more patient answers >>

What can we do better?

(answers:373)

Can't think of anything. I feel good about this visit.

#12010-09-09 11:47:56

Don't change anything, it's excellent.

#22010-11-08 15:17:21

not sure yet

#32025-09-08

I was very happy with the care I received.

#42010-09-14 10:44:00

everything was wonderful

#52010-08-25 12:47:35

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#62010-12-15 19:35:32

Everything was delightfully pleasant and comforting.

#72011-03-28 09:42:42

smile more

#82010-09-09 10:34:11

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#92025-08-19

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#102010-12-07 10:07:04

see more patient answers >>