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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I definitely liked Dr. Ringpfeil since she was thorough and attentive to my questions.

#12025-11-14

Thought Dr. Ringpfeil was very nice and professional!

#22025-09-16

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#32012-12-10 09:51:20

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#42025-12-18

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#52026-04-13

everything was wonderful.

#62025-09-25

The electronic registration.

#72025-11-27

The care, attention and kindness were remarable--thank you!

#82026-01-19

The reception was warm and welcoming. I felt like I had been here before and it was the first time.

#92025-09-25

i was pleased that she knew the italian language,it helped me a lot!!!!

#102025-06-10

What can we do better?

(answers:373)

Have some toys or children books in the waiting room

#12025-11-23

Just do the same good job

#22026-02-12

Tea? Just kidding! Everything was great.

#32010-10-26 10:16:13

Everything was wonderful - no complaints at all!

#42026-04-18

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#52025-06-22

A sign in front of office to locate parking for first timers would be helpful.

#62025-08-11

I am completely happy with my needs being met here.

#72010-08-23 16:52:07

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#82025-08-10

No complaints at all, but since you asked, receptionist today could have been "warmer"

#92010-08-25 10:41:35

Keep up the thinks you are doing....

#102026-01-05

Customer Rating : 4.7

Based on 637 ratings