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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

speed of the apt. Dr. Took time to share thoughts

#12025-06-28

LIKE THE WAY WAY THE EXPLAIN THE PROCEDURE ,AND ALSO LIKE THE STAFF PATIENT INTERACTION.

#22012-10-09 10:22:11

Very Friendly

#32026-03-11

I was very impressed by the patience and information the staff provided--I did not feel rushed at all and was able to ask many questions.

#42025-10-14

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#52011-01-04 09:06:32

The time the doctor took in answering questions and discussing issues

#62025-11-24

Doctor's thoroughness and bedside manner (and great blue eyes).

#72026-03-22

I liked the waiting room it was really nice.

#82026-03-26

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#92011-12-14 08:52:39

Everything was great. See you in 1 year. The office was super clean and nice.

#102025-11-03

What can we do better?

(answers:373)

Having Lip Gloss we can give others to let others know about you.

#12025-12-28

no complaints. everything was fine.

#22026-01-07

more sample products

#32011-06-02 14:59:00

coffee in waiting room

#42011-12-14 11:20:21

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#52026-01-06

There is a problem with availability of parking during busy week days.

#62026-02-02

no complains

#72025-08-26

Keep doing the same thing.

#82025-05-20

Complimentary BMW with first visit

#92025-10-31

My experience in the office today was absolutely excellent

#102025-07-07

Customer Rating : 4.7

Based on 637 ratings