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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#12025-08-18

THE MUSIC! WOW. IT REALLY WAS AMAZING. PLEASE DO A BEST OF CD.

#22026-03-17

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#32025-08-01

Friendly, well educated

#42025-10-07

The unhurried time spent by everyone

#52010-11-30 10:51:14

Doctor made eye contact while talking - this is truly the sign of a caring person. Thank you.

#62025-10-28

Thoroughness of exam.

#72011-01-12 12:33:33

The doctor was very attentive.

#82010-12-08 09:37:02

YOU HAVE DONE AN EXCELLENT JOB OF ENSURING PATIENT SATISFACTION AND CARE QUALITY

#92025-10-16

The full explanation of my possible condition and the best line of treatment.

#102010-12-16 12:26:48

What can we do better?

(answers:373)

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#12011-07-28 15:11:23

Just don't change what you're doing

#22026-02-06

less waiting time for follow up appointments

#32025-06-28

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#42010-12-16 10:06:03

Can't imagine any better first impression.

#52011-02-24 14:49:37

Everything was good

#62011-03-08 15:22:54

u r awesome, make everything FREE!, haha jk, worth every penny!

#72011-12-21 17:29:36

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#82010-12-13 11:23:03

No complaints at all. Excellent experience

#92010-09-30 10:38:51

I can't think of a single thing to make it better!

#102026-02-10

Customer Rating : 4.7

Based on 637 ratings
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