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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I love the Edith Piaf music being piped in - that was an awesome touch.

#12025-04-03

I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too

#22011-10-19 12:56:42

everything was wonderful.

#32025-08-02

Everything was great. See you in 1 year. The office was super clean and nice.

#42025-03-28

Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.

#52011-01-12 12:15:01

Patience and Politiness

#62025-04-03

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#72025-11-30

friendly, quick, thorough

#82025-07-04

Everyone was extremely friendly. Doctor was fantastic. Would highly recommend.

#92025-01-25

I ejoyed the beauty of the office-a nice place to be. I was anxious to meet the Dr.-and I found her to be great-very thouough,friendly and professional

#102025-12-15

What can we do better?

(answers:373)

we are okay

#12025-07-31

REDUCE WAIT TIME TO SEE DOCTOR

#22011-01-10 12:20:58

Everything was great! and everyone was very nice.

#32010-10-19 10:16:48

Keep up the good work!

#42025-02-23

please make a reminder call. I checked my cell for one and you hadn't.

#52025-11-04

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#62026-01-04

Have an accessible examining table!!!

#72011-08-31 14:28:17

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#82011-07-26 14:19:25

don't think you could!!

#92025-04-24

Less wait time for an appointment.

#102010-11-17 15:23:04

Customer Rating : 4.7

Based on 637 ratings
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