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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#12012-12-03 17:05:27

The concern and empathy of the doctor and all the office staff regarding my daughter. Thank you so much!

#22025-10-21

Everything was good. I like this place.

#32025-08-28

The doctor's way of explaning everything.

#42025-08-31

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#52025-07-31

The doctor made me feel very comfortable when I was asking questions.

#62025-07-28

everyone was great

#72025-04-06

The doctor's exam was thorough and gentle. The music was pleasant and soothing.

#82025-07-02

Doctor was very pleasant and informative.

#92025-08-14

I thought the waiting area was decorated beautifully and made me feel relaxed and at home.

#102025-10-13

What can we do better?

(answers:373)

Very satisfied. Should get an office in Cherry Hill, NJ

#12025-09-12

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#22025-09-12

It was a perfect experioence, I wouldn't change a thing!

#32025-09-08

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#42011-02-09 12:32:20

service wonderful!

#52011-01-03 11:45:01

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#62010-11-04 16:32:44

Service was excellent!

#72010-09-30 13:09:12

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#82010-12-13 11:23:03

u guys r great here ,very professional, n kind .love coming here ...

#92011-09-26 14:29:08

more relaxing music

#102025-08-15

Customer Rating : 4.7

Based on 637 ratings
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