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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The freindliness of the staff!

#12011-06-01 13:35:16

taken promptly for appointment

#22010-11-08 14:14:51

EVERY ONE WAS REALY NICE

#32025-08-12

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#42025-11-19

Dr very friendly and made me comfortable.

#52025-10-04

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#62025-11-23

I liked the fact that they took me in right away and everyone was very pleasant.

#72011-11-02 12:13:13

as a man and coming in to see a doctor is usually awkward especially a female doctor to look over your entire body. The staff made me feel very comfortable and relaxed. Thanks so much.

#82025-01-25

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#92025-04-24

The friendliness. professionalism and knowledge of all staff members.

#102025-07-08

What can we do better?

(answers:373)

Friday appointments with Dr. Ringpfiel

#12011-01-17 16:36:22

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#22025-08-28

everything was great, i don't have any suggestions

#32010-10-25 11:08:34

Very satisfied. Should get an office in Cherry Hill, NJ

#42025-05-12

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#52010-11-10 12:28:11

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#62025-04-20

Everything was great! No further suggestion at this time.

#72025-01-30

everything was great, i don't have any suggestions

#82010-10-25 11:08:34

Everything was very clean and I cannot think of much you could do better.

#92024-12-19

No changes recommended at this time.

#102025-02-01

Customer Rating : 4.7

Based on 637 ratings
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