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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Doctor spent time engaging my child, and making her feel comfortable before the exam.

#12011-10-17 16:27:23

The general friendliness, and knowledgeability of the Dr and staff.

#22026-04-01

Pretty, Friendly Ladies up front!

#32011-01-13 11:13:22

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#42025-09-14

Being treated promptly

#52010-12-22 09:39:41

I like the knowledge and confident in Dr Ringpfeil.

#62010-12-16 12:15:00

it was a good experience and the music was excellent!

#72025-08-15

office is clean

#82011-05-02 14:47:10

Everybody was polite and understanding. I will definetly be coming back.

#92011-05-24 14:13:45

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#102025-07-11

See more patient answers >>

What can we do better?

(answers:373)

move closer to home

#12010-11-08 09:51:29

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#22011-03-11 14:29:03

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#32011-06-02 14:18:32

coffee in waiting room

#42011-12-14 11:20:21

I'm completely satisfied, thank you.

#52010-11-09 11:24:08

Provide some written information for questions asked. I can't remember everything said.

#62026-01-14

Try to get enrolled as a provider in Tricare Prime!

#72025-07-02

I have no suggestions. I am very pleased with ever aspect of my care

#82010-10-18 16:25:51

More convenient office hours for those who work during the day. Perhaps one evening?