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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I really liike the office space . I get a good feeling when i first cam in here. I alos like the doctor , shes seem very intelligent.

#12025-06-13

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#22012-12-03 17:05:27

Everyone was friendly and helpful. We did not feel rushed at all and that is wonderful. Thanks!!

#32011-11-29 10:38:27

The ample amount of time that the dr spent talking to me

#42025-11-13

The time the doctor spent with me.

#52026-02-11

The friendliness of everyone I came in contact with

#62025-08-08

everyone was very kind and helpful! and a nice atmosphere.

#72025-09-21

NO COMMENT AT THIS TIME.

#82026-02-10

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#92025-09-29

VERY NICE EXPERIENCE

#102025-07-06

What can we do better?

(answers:373)

we are okay

#12025-06-13

everything was wonderful

#22010-08-25 12:47:35

Everything was great!

#32011-02-17 17:11:54

let people know about opportunity for free consultation with Jill(?) when making appointment.

#42010-09-13 11:24:22

No suggestions

#52025-05-09

I couldn't find any parking.

#62025-10-28

Have an accessible examining table!!!

#72011-08-31 14:28:17

keep up the good work. you have an excellent service and your office is great

#82025-11-24

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#92026-03-12

The music in the waiting area could be a bit softer.

#102025-07-17

Customer Rating : 4.7

Based on 637 ratings
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