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CosmeticDermatology

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was so nice! I've never been to a doctor's office where everyone is so pleasant and the service is so quick! I didn't wait at all! You guys are great!

#12011-10-05 11:53:28

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#22026-01-12

The doctor was very nice!

#32026-01-27

Everyone is very nice.

#42025-07-16

Doctor was very knowledgable.

#52025-05-03

Everyone was very kind and helpful.

#62025-08-24

I came here because my previous doctor's staff was not friendly or helpful. I am very glad I switched. Everyone here has been very nice and professional

#72025-06-11

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#82025-07-15

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#92025-12-27

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#102025-11-12

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What can we do better?

(answers:373)

Keep it up!

#12025-06-07

no complaints. everything was fine.

#22025-06-22

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#32011-07-27 15:04:39

this is my first time so will let you know as time progresses

#42010-11-02 11:02:24

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#52010-09-09 11:12:17

shorter wait time for new patient appointment.

#62025-11-19

I do not like waiting long periods of time in either the reception area or exam room fort he Dr to come in. The exam with the Dr should be relatively close to the appointment time

#72025-10-04

Continue with the excellent treatment

#82025-12-17

n/a

#92025-05-12

Keep up the great work!

#102011-03-03 11:57:42

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