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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness

#12011-01-03 09:55:52

Doctor spent time engaging my child, and making her feel comfortable before the exam.

#22011-10-17 16:27:23

everything

#32026-01-17

I felt at ease and well informed.

#42011-01-27 16:47:12

everything is very thorough and comprehensive

#52011-11-02 11:42:46

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#62025-07-04

How great everyone treats you here!

#72026-01-06

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#82025-03-29

Honesty.

#92011-01-05 16:01:31

The reassurance that my concerns were addressed.

#102010-11-09 11:24:08

What can we do better?

(answers:373)

Keep up the good work!

#12025-12-01

keep doing what u doing keep up the good work!!!!

#22025-10-20

no recommendations necessary

#32025-04-19

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#42010-09-09 11:12:17

Everything was great

#52025-10-14

no complains

#62025-04-04

I was impressed with every step of making the appointment to seeing the physician.

#72010-12-16 12:26:48

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#82010-12-16 10:06:03

no suggestions

#92025-12-22

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#102011-09-16 11:42:32

Customer Rating : 4.7

Based on 637 ratings
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