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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

computerized medical record

#12025-01-24

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#22025-07-02

Doctor was very pleasant and informative.

#32025-02-15

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#42025-11-06

Everyone was friendly, office was nice and bright, bathrooom was clean.

#52025-02-23

The friendliness of the staff, their attitude, their orange uniform..yessssss.

#62025-08-21

Having the classical music from WRTI radio station in the background as well as the amicable staff

#72025-05-08

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#82011-12-05 10:22:59

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#92025-12-16

For an embarrassing situation, medical assistant and doctor made me feel comfortable...

#102025-08-08

See more patient answers >>

What can we do better?

(answers:373)

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!

#12025-07-07

n/a

#22025-11-21

Everything was excellent

#32025-02-03

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#42010-12-07 10:07:04

Being able to get an appointment at the time of the outbreak.

#52025-07-23

I cannot think of a thing that would make the visit any better.

#62010-11-03 15:36:43

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#72010-12-13 11:23:03

There's nothing better, u already doing well.

#82025-11-12

that you can call the insured company ehen there's a problem

#92025-08-11

Everything was well above my expecatations.

#102025-04-10

see more patient answers >>