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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Every one is very nice and attentive!!! The doctor and the assistent took their time to explain my options and answer my questions and concerns...Thanks a lot....

#12010-12-01 14:40:20

Ability to use computer to fill in info

#22025-07-03

I was very please with the service when setting up my appointment, and when I called back with questions concerning my insurance. Very pleasant and accomodating staff!

#32011-01-04 10:23:13

nice music!

#42025-03-08

Very nice office, physician, physician's assistant are extremely helpful and understanding.

#52025-07-24

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#62025-12-17

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#72025-03-25

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#82026-01-11

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#92025-05-11

The staff and physician were excellent! Thanks so much!

#102025-07-27

What can we do better?

(answers:373)

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#12026-01-10

I am perfectly happy, which is why i keep returning.

#22011-10-03 12:18:59

Don't know, you guys did a great job.

#32025-11-10

n/a

#42025-12-23

Don't know, you guys did a great job.

#52025-06-11

less waiting time in the room

#62025-09-19

Less wait time for an appointment.

#72010-11-17 15:23:04

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#82026-01-29

you cannot serve me any better than I was served today

#92026-02-23

my visit was great

#102025-11-07

Customer Rating : 4.7

Based on 637 ratings
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