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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The service was excellent. I really enjoyed my vist!

#12011-04-12 14:51:28

Appt hours are great for early morning. Great staff!

#22025-01-27

I like that everything was fully explained to me than before from previous doctors.

#32025-02-11

The doctor answered all of my questions and concerns

#42025-03-16

I like the conscientious of the team. They seem to care and are capable.

#52011-10-27 14:37:41

Promptness

#62011-06-06 08:59:45

Staff professionalism,crisp action,friendly engagement,and a well designed entry area.

#72011-09-21 17:08:06

The doctor didn't rush

#82025-08-17

So much better then other doctors offices, very very friendly, Love it.

#92011-04-05 09:29:32

Friendliness of everyone.

#102025-03-04

See more patient answers >>

What can we do better?

(answers:373)

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#12025-09-09

Better parking?

#22025-11-05

I can't think of anything else that you can do, everything was excellent.

#32025-01-14

excellent service

#42025-02-18

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#52011-09-14 09:34:31

I would have liked to pay in cash but the receptionist had no change.

#62025-11-12

u guys r great here ,very professional, n kind .love coming here ...

#72011-09-26 14:29:08

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#82025-06-09

Stay the same.

#92025-06-05

I think you have done a great job.

#102011-02-21 16:01:23

see more patient answers >>