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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Yes, the doctor listened attentively to my description of symptoms and was authentically interested in helping me to resolve a skin issue that numerous specialist have not been able to identify.

#12025-10-20

A good service

#22025-04-21

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#32026-02-15

The doctor was friendly and very thorogh -- I didn't feel rushed.

#42025-10-20

It is very impressive and comforting the way that Dr. Rignfeil listens to what you say. I also appreciate her "holistic" approach to issues which effect your body.

#52011-05-04 12:13:25

Medical Assistant was really friendly.

#62025-07-16

Love visiting with Jill - she makes the visit easy.

#72010-11-11 16:01:31

prompt everything explained clearly

#82025-04-05

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#92025-06-05

I liked the computers.

#102026-01-14

See more patient answers >>

What can we do better?

(answers:373)

Nothing that I could think of would be better.

#12026-03-20

Keep doing what you're doing.

#22025-09-12

Keep doing what you are doing!

#32025-12-27

nothing everything is fine as is.

#42025-07-02

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!

#52025-03-30

I do not believe there is a need to improve.

#62010-11-01 14:00:26

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#72010-09-30 09:51:55

frankly, everything was excellent

#82011-08-01 16:26:25

Can't think of anything staff were very helpful

#92025-03-28

keep up the good work. you have an excellent service and your office is great

#102025-04-18

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