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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The full explanation of my possible condition and the best line of treatment.

#12010-12-16 12:26:48

I enjoyed the fast service and great eviorment. keep up the good work!

#22026-01-29

I was very impressed that Dr. Ringpfeil took the time out to talk to me and treat me like an individual. I am completely comfotable here and I will be coming here for my treatment.

#32011-05-04 14:47:50

Friendly attentive staff and very nice ambience (love the art work!)

#42025-08-13

Dr. Ringpfeil's no nonsense (but compassionate) manner. Decisive and confident.

#52011-11-03 09:35:32

the staff is terrific....

#62025-07-05

The friendliness of the entire staff

#72025-05-17

Beautiful offfice. Doctor was thorough but quick, which was great

#82011-04-04 11:16:27

staff/ambiance/cleanliness

#92025-08-19

The med assistant and the doctor were very pleasant and I feel like I can leave knowing that I am ok and had an excellent exam

#102025-06-17

What can we do better?

(answers:373)

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#12025-06-27

Nothing, my visit was great.

#22026-02-21

Everything was great.

#32025-12-16

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#42010-12-16 10:06:03

Can't think of a thing

#52025-05-12

The restroom could be cleaner.

#62011-01-19 08:56:51

Be on time for our appointments

#72011-11-16 13:56:14

So far, everything is great. Looking forward to future visits.

#82026-02-17

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#92010-12-07 10:07:04

You were amazing

#102010-09-28 09:24:38

Customer Rating : 4.7

Based on 637 ratings