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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#12011-04-19 09:23:01

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#22025-10-21

start to finish it was a perfect experience, i found the reception area very heplful and understanding,

#32025-11-15

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#42011-01-05 15:21:33

The doctor's way of explaning everything.

#52026-03-13

Information provided by doctor.

#62025-07-28

informative and efficient

#72012-09-05 09:52:41

Music. Dr. Ringpfeil. MA/Kathleen.

#82025-04-26

I love the Edith Piaf music being piped in - that was an awesome touch.

#92026-02-27

I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!

#102011-09-22 13:13:46

What can we do better?

(answers:373)

I am very satisfied with my experience at Ringpfeil Dermatology. I travel to get here and it is worth the drive!

#12010-10-21 14:58:02

It was a very good visit! Thank You!

#22025-05-27

nothing everything is fine as is.

#32025-11-30

you can not top anything. this is the best run office and staff that I have ever been in.

#42011-05-26 11:49:32

Complimentary BMW with first visit

#52025-12-12

Can't think of anything staff were very helpful

#62026-03-22

?water cooler in the waiting room?

#72025-04-23

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#82026-02-14

You guys give excellent service

#92010-10-04 15:02:52

let people know about opportunity for free consultation with Jill(?) when making appointment.

#102010-09-13 11:24:22

Customer Rating : 4.7

Based on 637 ratings
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