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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#12025-06-22

prompt everything explained clearly

#22025-05-13

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#32011-05-26 10:18:40

the service, and the timely manner i was seen

#42011-03-29 10:26:45

The time the doctor spent with me.

#52026-03-31

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#62025-12-25

The freindliness of the staff!

#72011-06-01 13:35:16

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#82012-07-26 11:37:17

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#92025-08-21

Nice & freindly staff, very pleasant.

#102011-01-17 15:00:26

What can we do better?

(answers:373)

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#12011-07-11 11:52:49

coffee in waiting room

#22011-12-14 11:20:21

I am perfectly happy, which is why i keep returning.

#32011-10-03 12:18:59

Lollipops if I don't cry.

#42025-11-08

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#52010-09-09 11:12:17

no complains

#62026-01-05

keep up what your doing

#72010-09-23 14:03:13

Keep doing what you're doing.

#82025-05-28

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#92010-10-12 12:10:30

More chairs in the waiting room. More parking spaces.

#102010-09-15 12:08:01

Customer Rating : 4.7

Based on 637 ratings