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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Friendly, clean, and helpful.

#12010-11-29 14:01:40

Dr. Ringpfeil is wonderful. I must say i've visited various dermatologist in the past and this is the first doctor that has touched my face. Very important to me so that was big believe it or not. Also very easy to talk to and you dont feel rushed.She explains well. i'm very satisfied with my visit.

#22025-11-28

the doctor and assistant were very nice and the doctor very inormative and clear

#32024-12-13

made me feel very comfortable

#42025-01-05

How competent and smart and nice the Dr. is. I was struck by that immediately.

#52024-12-10

Friendliness and comfort

#62012-09-27 14:38:45

Doctor made eye contact while talking - this is truly the sign of a caring person. Thank you.

#72025-02-01

being seen promptly

#82025-11-28

dr was very nice and easy to talk with

#92025-07-14

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#102012-10-16 12:55:55

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What can we do better?

(answers:373)

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#12011-08-10 18:44:27

Nothing!

#22025-04-04

Everything was great!

#32025-10-23

Less wait time for an appointment.

#42010-11-17 15:23:04

There's nothing better, u already doing well.

#52024-12-16

don't change a thing!

#62025-04-09

I cant think of anything

#72025-08-31

Tea? Just kidding! Everything was great.

#82010-10-26 10:16:13

This was a great experience and I would not change anything

#92025-09-23

Everything was wonderful

#102025-06-12

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