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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked the fact that the MA is an aesthetician too. I really think the staffis super friendly and would recomend you to my friends and family.

#12011-04-26 11:00:08

I followed the Dr. from Jefferson - Philadelphia. Dr. Ringpfeil is the best dermatologist I have had... and as a psoriasis patient I have had a few of them. For the first time, my skin reacts to treatment. Thank you!

#22026-03-08

The Dr. is very personable.

#32025-04-18

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#42011-12-05 10:22:59

I was very impressed that Dr. Ringpfeil took the time out to talk to me and treat me like an individual. I am completely comfotable here and I will be coming here for my treatment.

#52011-05-04 14:47:50

All

#62025-09-03

The atmosphere was comfortable, people were curtious, friendly, and helpful.

#72025-05-16

I was very please with the service when setting up my appointment, and when I called back with questions concerning my insurance. Very pleasant and accomodating staff!

#82011-01-04 10:23:13

Everyone was attentive and friendly. The music in the waiting room was beautiful.

#92025-07-19

NO WAITING,THANK YOU !

#102025-04-20

What can we do better?

(answers:373)

excellent service

#12025-08-25

I was very happy with the care I received.

#22010-09-14 10:44:00

fantastic service

#32025-05-14

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#42025-11-04

Having Lip Gloss we can give others to let others know about you.

#52025-08-05

service was excellent

#62025-05-10

Great practice

#72011-03-14 13:52:46

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#82011-04-29 11:02:03

Everything was great

#92025-09-04

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#102010-11-04 16:32:44

Customer Rating : 4.7

Based on 637 ratings
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