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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#12026-01-02

being seen promptly

#22025-12-19

the personalized acne regiment.

#32025-10-19

I was pleased that the Dr acknowleged my children and was patient with them during the visit.

#42025-12-22

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#52012-12-03 17:05:27

Everybody was polite and understanding. I will definetly be coming back.

#62011-05-24 14:13:45

Doctor was incredibly well spoken and informative.

#72025-05-13

made me feel very comfortable

#82025-09-18

the doctor was comprehensive, concerned and frank

#92026-02-02

The friendliness of the entire staff

#102025-05-09

See more patient answers >>

What can we do better?

(answers:373)

Keep it up!

#12025-12-31

keep on doing excellent customer service skills

#22025-10-07

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#32025-04-17

I can't think of anything.

#42010-08-25 14:18:06

Everything was excellent

#52025-07-17

Try to get enrolled as a provider in Tricare Prime!

#62025-08-26

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#72011-05-19 10:14:50

Do no change

#82010-08-19 14:48:13

I am very satisfied with my experience at Ringpfeil Dermatology. I travel to get here and it is worth the drive!

#92010-10-21 14:58:02

Nothing, Thank you so much.

#102011-03-04 10:10:02

see more patient answers >>