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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#12025-12-08

The doctor made me feel very comfortable when I was asking questions.

#22025-11-23

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#32011-06-02 13:39:55

The professionalism was awesome.

#42012-07-03 15:04:31

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#52012-12-14 09:58:48

Beautiful Office and Wonderful Staff!

#62025-02-27

Everyone was very nice!

#72025-06-14

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#82011-11-17 12:08:50

Having the classical music from WRTI radio station in the background as well as the amicable staff

#92025-08-04

Woderful atmosphere and service

#102025-10-30

What can we do better?

(answers:373)

I think that you should just mkae the vists a little bit quicker, and thats all.

#12010-10-27 08:46:34

Great practice

#22011-03-14 13:52:46

Appointments available on shorter notice

#32010-10-25 10:00:31

?water cooler in the waiting room?

#42025-12-04

everything was wondurful. Thanks!

#52025-09-03

Can't think of anything staff were very helpful

#62025-04-06

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#72025-10-07

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#82025-05-17

Keep up the good work!

#92025-09-25

Be on time for our appointments

#102011-11-16 13:56:14

Customer Rating : 4.7

Based on 637 ratings
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