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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

everybody very pleasant - and the backgroud music was such a relief from the musical noise one usually hears in waiting rooms

#12025-06-24

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#22025-09-17

everyone was superb

#32025-05-03

For an embarrassing situation, medical assistant and doctor made me feel comfortable...

#42026-03-30

The medical assistant was very friendly and sat with me through the registration process to ensure my computer worked properly. The clinican was very patient and provided excellent care.

#52011-05-25 13:14:40

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#62025-11-09

the stafff and doctor were extremely friendly

#72025-12-27

No waiting!

#82012-09-06 10:30:16

I like the conscientious of the team. They seem to care and are capable.

#92011-10-27 14:37:41

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#102012-12-14 09:58:48

What can we do better?

(answers:373)

don't change a thing!

#12025-12-29

Can't think of anything. I feel good about this visit.

#22010-09-09 11:47:56

Can't think of a thing. I was very impressed.

#32010-09-27 14:45:03

Service was great, wouldn't change a thing.

#42010-10-06 09:19:36

move closer to home

#52010-11-08 09:51:29

that you can call the insured company ehen there's a problem

#62025-10-17

Have the patient internet working

#72011-09-08 11:08:45

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#82025-05-08

Nothing, my visit was great.

#92026-03-17

Too Early

#102025-12-24

Customer Rating : 4.7

Based on 637 ratings