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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

good service

#12011-04-19 10:17:20

Everyone was knowledgeable and comfortable... clean, efficient, great!

#22011-04-18 09:46:06

No wait time, very efficient and easy to get in/out during work day.

#32011-09-27 12:59:17

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#42012-12-03 17:05:27

Everything was great. See you in 1 year. The office was super clean and nice.

#52025-05-22

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#62025-10-23

Dr. Ringpfeil is wonderful. I must say i've visited various dermatologist in the past and this is the first doctor that has touched my face. Very important to me so that was big believe it or not. Also very easy to talk to and you dont feel rushed.She explains well. i'm very satisfied with my visit.

#72025-07-29

Once in the examining room, I was treated professionally by both individuals whom I saw.

#82011-06-01 16:55:08

The whole visit

#92025-10-17

It was a very good experience in all - see you next year!

#102025-05-29

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What can we do better?

(answers:373)

Can't imagine any better first impression.

#12011-02-24 14:49:37

My first time experience was great and there are no improvements that I can suggest at this time.

#22025-09-20

No comments at this time.

#32026-05-05

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#42011-02-14 14:14:53

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#52010-12-13 11:23:03

very satisfied

#62010-10-13 11:22:48

I'm sending my whole family here. It's wonderful.

#72026-02-03

Everything was wonderful

#82025-09-18

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#92011-07-28 15:11:23

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#102011-08-10 18:44:27

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Customer Rating : 4.7

Based on 637 ratings