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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The waiting room was very pretty

#12026-04-05

Office ambiance and the how attentive everyone is in the office.

#22025-11-24

We liked that Dr. Ringpfeil explained everything to us and made my daugther (almost 6 yo) feel very comfortable in the office. She was very friendly, kind and professional.

#32026-03-16

I found the office pleasant and staff, medical assistant, and doctor very friendly, yet very efficient, well-informed, professional, and knowledgeable. A very satisfying experience!

#42025-10-22

NO WAITING,THANK YOU !

#52026-02-11

Doctor was incredibly well spoken and informative.

#62026-02-26

The staff was thorough and extremely friendly, I felt welcomed and well informed.

#72011-12-01 14:56:48

I like the waiting room.

#82025-10-05

every thing was great.

#92025-09-03

IN ADDITION TO THE EXCELLENT ENVIRONMENT AND STAFF AND DOCTOR, THE MUSIC WAS ALSO EXCELLENT AND SOOTHING. sOME OFFICES HAVE AWFUL MUSIC STREAMING.

#102010-11-11 15:36:56

What can we do better?

(answers:373)

Try to get enrolled as a provider in Tricare Prime!

#12026-01-18

Good the way it is.

#22025-12-16

Keep up the good work!

#32026-01-27

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#42011-02-22 11:25:39

More chairs in the waiting room. More parking spaces.

#52010-09-15 12:08:01

I was impressed with every step of making the appointment to seeing the physician.

#62010-12-16 12:26:48

The service was excellent as is.

#72025-12-28

Provide some written information for questions asked. I can't remember everything said.

#82026-01-12

any information on services provided for enhancing skin apperance

#92025-11-16

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#102026-01-17

Customer Rating : 4.7

Based on 637 ratings
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