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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

My visit was very professional. I walked in and was assisted with emmediately. I am very happy with the service that was given to me today. I will gladly return.

#12026-04-13

Friendly staff and very nice office space

#22011-05-27 14:24:47

The service was excellent. I really enjoyed my vist!

#32011-04-12 14:51:28

The doctor's exam was thorough and gentle. The music was pleasant and soothing.

#42026-02-02

original paintings are wonderful

#52010-12-15 11:34:02

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#62025-11-23

Having Alana accompany me from start to finish of the appt. It was comforting.

#72011-04-28 17:24:05

Beautiful offfice. Doctor was thorough but quick, which was great

#82011-04-04 11:16:27

ENVIRONMENTALLY CONVENIENT AND EVERYONE WAS EXTREMELY FRIENDLY. ALSO IMPORTANT WAS YOU SERVE YOUR PATIENTS RIGHT ON TIME WITH NO DELAYS WHICH IS ALWAYS A PLUS!

#92012-06-14 10:23:51

relaxing decor, classical music

#102025-07-01

What can we do better?

(answers:373)

More appointment availability either early or later (before or after the normal 9-5 workday)

#12010-08-23 16:22:28

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#22025-10-22

A sign in front of office to locate parking for first timers would be helpful.

#32026-05-14

Everything was excellent.

#42026-04-22

I can't think of anything at this time.

#52026-02-12

I'm completely satisfied, thank you.

#62010-11-09 11:24:08

No comments at this time.

#72025-07-01

Stay the same.

#82025-08-13

more relaxing music

#92026-03-11

I really can't think of anything to add

#102010-11-24 09:41:39

Customer Rating : 4.7

Based on 637 ratings