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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#12025-07-02

I like the knowledge and confident in Dr Ringpfeil.

#22010-12-16 12:15:00

Talking with the Physician

#32025-09-02

The full explanation of my possible condition and the best line of treatment.

#42010-12-16 12:26:48

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#52012-06-14 15:35:48

After meeting the doctor I felt very comfortable. When I first came in I was very nervous

#62025-08-12

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#72012-12-13 10:14:16

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#82026-01-12

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#92010-11-29 11:47:11

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#102012-12-10 09:51:20

What can we do better?

(answers:373)

open an office in NJ

#12026-02-05

I do not like waiting long periods of time in either the reception area or exam room fort he Dr to come in. The exam with the Dr should be relatively close to the appointment time

#22025-03-07

this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.

#32025-08-27

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#42010-12-16 10:06:03

everything was great

#52025-08-27

No complaints at all. Excellent experience

#62010-09-30 10:38:51

everything was beyond my expectations . No doctor has ever given me such a complete exam

#72010-10-07 10:02:42

was fine

#82025-09-21

not sure yet

#92026-02-19

NO COMMENT AT THIS TIME.

#102025-07-11

Customer Rating : 4.7

Based on 637 ratings
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