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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness and professionalism

#12025-03-28

Staff was very friendly. The office is beautiful, organized, and very clean. I am very happy with my choice to see Dr. Ringpfeil!

#22025-02-01

The friendliness of the doctor and staff

#32011-01-24 15:16:37

I was very impressed by everyone I had contact with on the staff - they were so personable as well as professional which goes a very long way with me! The office itself is also beautiful, I love the artwork and the entire atmosphere!

#42011-12-14 13:47:03

comfortable setting, nice office, helpful/polite staff

#52025-11-23

The treatments that are on display in the lobby. Also, the fact that the dermatologist told me the truth about commercial face cleansers.

#62025-08-17

Office staff was very polite and Dr was very thorough and everything was automated!

#72025-04-01

Being explained about shopping around at diff. pharmacies for pricing of prescriptions.

#82025-07-29

The friendliness. professionalism and knowledge of all staff members.

#92025-09-12

Loved everything! Thank you so much

#102025-05-01

What can we do better?

(answers:373)

can't think of anything.

#12025-03-20

I would have liked to pay in cash but the receptionist had no change.

#22025-03-20

Everything was excellent

#32025-04-19

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#42011-04-29 11:02:03

Lollipops if I don't cry.

#52025-10-19

I think that you should just mkae the vists a little bit quicker, and thats all.

#62010-10-27 08:46:34

I can't think of anything else that you can do, everything was excellent.

#72025-04-21

No major suggestions. I got all the answers I needed.

#82025-10-29

Can't think of a way to better your service; it was excellent.

#92025-05-21

everything was great, i don't have any suggestions

#102010-10-25 11:08:34

Customer Rating : 4.7

Based on 637 ratings
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