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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

EVERY ONE WAS REALY NICE

#12025-08-11

I appreciate not being sold on any products I don't want or need :)

#22011-04-12 08:22:32

The frankness of the doctor

#32025-04-04

the doctors accent

#42025-06-07

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#52012-10-16 12:55:55

Doctor was very pleasant and informative.

#62025-10-26

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#72025-08-16

The unhurried time spent by everyone

#82010-11-30 10:51:14

Dr. Ringpfeil

#92025-09-11

Doctor's thoroughness and bedside manner (and great blue eyes).

#102025-12-02

What can we do better?

(answers:373)

Maybe some more magazines for the guys. I`ll bring a few in...

#12025-07-04

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#22011-02-07 10:50:14

Being able to get an appointment at the time of the outbreak.

#32025-05-15

No complaints - overall best experience at any dermatologist.

#42011-09-27 12:59:17

Just keep up the good work!

#52025-11-23

Complimentary BMW with first visit

#62025-04-06

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#72025-02-24

Couldn't be better!

#82025-02-19

everything was wondurful. Thanks!

#92025-11-11

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#102011-09-21 14:47:49

Customer Rating : 4.7

Based on 637 ratings
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