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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#12025-03-05

everything

#22025-10-16

The friendliness. professionalism and knowledge of all staff members.

#32025-02-14

politeness

#42025-10-30

Did not have to wait long.

#52025-10-07

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#62025-01-27

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#72025-11-04

Excellent service, did not have to wait long to be seen!

#82025-12-02

Dr took time to answer all my questions.

#92025-05-25

I was given sufficient time with the doctor and her assistant to ask questions and explain my skin history.

#102025-07-03

See more patient answers >>

What can we do better?

(answers:373)

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#12011-02-09 12:32:20

Nothing, Thank you so much.

#22011-03-04 10:10:02

So far so good!

#32011-01-04 10:23:13

Everything was great! and everyone was very nice.

#42010-10-19 10:16:48

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#52025-01-20

You guys give excellent service

#62010-10-04 15:02:52

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#72011-03-11 14:29:03

Couldn't be better!

#82025-04-01

No major suggestions. I got all the answers I needed.

#92025-04-05

No comments, everything is great.

#102011-02-21 13:37:17

see more patient answers >>