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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

There was no option to thank Andrea, but she also did a lovely job.

#12011-12-20 08:37:39

Explanation by both DR. and assistant Thanks!

#22025-10-12

Friendliness and professionalism

#32025-12-30

Everyone is extremely nice and professional. I like the fact that the office is utilizing technology for things such as consent forms and patient information forms rather than paper. Good for the environment!

#42010-12-01 12:08:05

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#52012-12-10 09:51:20

I came here because my previous doctor's staff was not friendly or helpful. I am very glad I switched. Everyone here has been very nice and professional

#62025-10-16

The appearance and presentation of the office.

#72025-11-09

respectful and relaxing

#82025-07-01

Friendliness of the staff.

#92026-01-18

Everything was great!!!!!! I am so glad I found this place!

#102025-05-09

See more patient answers >>

What can we do better?

(answers:373)

I did not have any issues. The service was great.

#12025-04-06

A sign in front of office to locate parking for first timers would be helpful.

#22025-08-18

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#32025-10-15

I think I was served most excellently. I cannot thing of anything to add.

#42025-04-29

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#52011-05-19 10:14:50

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#62011-02-21 10:56:55

It would be helpful to have some later evening hours, but the early morning hours work for me too!

#72025-09-23

I actually appreciated and was so very happy with all aspects of my visit.

#82025-03-21

The restroom could be cleaner.

#92011-01-19 08:56:51

Stay the same.

#102025-04-27

see more patient answers >>