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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the atmosphere alomg with the professionalism of the staff.

#12026-01-05

I appreciated having a conversation with the Physician, as well as developing a plan together. Accentuating the positive when there is so much negative really helps in enthusiastically executing the plan.

#22025-06-20

The professionalism was awesome.

#32012-07-03 15:04:31

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#42025-07-09

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#52025-07-04

The doctor was very attentive.

#62010-12-08 09:37:02

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#72025-08-05

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#82025-11-26

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#92025-07-29

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#102025-08-27

See more patient answers >>

What can we do better?

(answers:373)

I can't think how anything could have been better.

#12026-01-08

Too Early

#22025-05-16

I'm completely satisfied, thank you.

#32010-11-09 11:24:08

The restroom could be cleaner.

#42011-01-19 08:56:51

Couldn't be better!

#52025-08-31

More convenient office hours for those who work during the day. Perhaps one evening?

#62011-03-16 11:16:24

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#72025-02-18

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#82025-08-07

Try to get enrolled as a provider in Tricare Prime!

#92025-02-06

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#102011-09-16 11:42:32

see more patient answers >>