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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everything was great!

#12025-07-03

Definitely the best overall dermatology practice I've seen (I've seen a lot). Very well run and obviously the Dr. is extremely expert and knowledgeable.

#22011-06-09 11:41:32

everything is so gracious and lovely ....just add a fountain to complete ambience

#32026-02-02

I am very self conscious about my acne but everyone made me feel very comfortable!

#42025-12-12

The Dr. is very personable.

#52025-09-23

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#62011-12-14 08:52:39

A very pleasant experience

#72025-10-01

Clean, bright, well appointed office

#82025-05-22

Everything was good. I like this place.

#92025-09-17

Time spent with doctor was longer than expected. Doctor said she liked Retin-A Micro.

#102011-03-30 10:03:23

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What can we do better?

(answers:373)

smile more

#12010-09-09 10:34:11

I really can't think of anything to add

#22010-11-24 09:41:39

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#32025-08-19

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#42011-03-21 10:03:43

any information on services provided for enhancing skin apperance

#52025-05-30

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#62025-10-31

not sure yet

#72025-06-18

just continue listening which is so important

#82025-10-03

Nothing - excellent.

#92011-01-25 12:57:52

I was feeling a bit thirsty the whole stay in the office, maybe making some water available during waiting time would make the stay more comfortable.

#102026-02-25

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