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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

professional staff

#12010-12-02 11:39:52

It was delightful to find a physician who really listened! Thank you.

#22026-01-14

start to finish it was a perfect experience, i found the reception area very heplful and understanding,

#32025-10-28

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#42025-10-12

Everyone was very kind and helpful.

#52025-06-24

There is an open, respectful friendliness about the practise.

#62025-10-10

The decor was really nice. It is a very warm and welcoming office. Not intimidating or over the top either. Nice in-between.

#72010-11-29 13:43:41

Office ambiance and the how attentive everyone is in the office.

#82025-12-13

The computer registration

#92025-04-14

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#102025-06-12

See more patient answers >>

What can we do better?

(answers:373)

If it's not broke don't fix it...everything was handled very well

#12025-02-18

I really can't think of anything to add

#22010-11-24 09:41:39

I can't think of anything.

#32010-08-25 14:18:06

give me choices of what type of medicines that i can take

#42025-11-23

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#52025-04-16

Just continue your good work to keep your credibility in place.

#62010-10-12 10:33:59

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#72026-01-25

I can't think how anything could have been better.

#82025-11-25

My first time experience was great and there are no improvements that I can suggest at this time.

#92025-03-06

Can't think of a way to better your service; it was excellent.

#102025-11-26

see more patient answers >>