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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

That was the most thorough appointment I have had in a very long time. I was given numerous options that were tailored for my skin needs.

#12011-12-06 10:16:06

The atmosphere of the office was warm and friendly. The staff was professional and kind.

#22025-08-25

Woderful atmosphere and service

#32025-03-18

Overall I just appreciated the fact that my variety of issues were addressed, but of course there are always those questions that pop up after the fact. I appreciated the Dr & assistant's attentiveness. I also appreciated that the Dr was very conscience of what meds were pregnancy safe & not.

#42025-09-11

Mainly speaking with the Dr and being explained everything.

#52025-04-13

Friendly, curteous service from all I was in contact with.

#62025-01-25

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#72011-04-19 09:23:01

computerized medical record

#82025-03-20

doctor

#92025-09-28

My visit was very professional. I walked in and was assisted with emmediately. I am very happy with the service that was given to me today. I will gladly return.

#102025-10-19

What can we do better?

(answers:373)

Everything was excellent.

#12025-01-29

Don't change anything

#22025-05-26

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#32011-09-21 14:47:49

Foodcoffe

#42025-10-18

Have some toys or children books in the waiting room

#52025-09-25

keep on what you are doing because you are doing a good job

#62025-03-04

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#72025-07-22

Foodcoffe

#82025-03-27

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.

#92025-05-07

There's nothing better, u already doing well.

#102025-04-30

Customer Rating : 4.7

Based on 637 ratings
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