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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#12026-04-18

The doctor was friendly and very thorogh -- I didn't feel rushed.

#22025-06-28

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#32011-01-04 09:06:32

The time the doctor spent with me.

#42026-01-31

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#52026-05-30

Timeliness and attention.

#62025-08-12

the whole experience

#72026-05-07

Everything was great. Very prompt, attentive service. Thank you.

#82025-12-10

the doctor was comprehensive, concerned and frank

#92025-08-30

VERY NICE EXPERIENCE

#102025-07-31

See more patient answers >>

What can we do better?

(answers:373)

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#12025-11-20

just keep up the good work

#22011-04-19 10:17:20

Impossible! Best medical office experience possible.

#32011-10-17 16:27:23

n/a

#42026-01-19

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#52011-07-12 14:35:20

can't think of anything

#62011-12-12 10:13:47

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#72026-05-18

Don't change anything, it's excellent.

#82010-11-08 15:17:21

Maybe some more magazines for the guys. I`ll bring a few in...

#92026-06-12

No changes needed.

#102025-12-28

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings