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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#12011-12-14 08:52:39

I have been to many dermatologists and the service here was exceptional.

#22025-08-05

Very Friendly

#32025-09-25

Very Friendly

#42025-08-05

I really liike the office space . I get a good feeling when i first cam in here. I alos like the doctor , shes seem very intelligent.

#52026-01-26

everyone seemed genuinely friendly.

#62025-12-16

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#72026-04-11

Friendliness of all staff.

#82025-11-24

Thoroughness of exam.

#92011-01-12 12:33:33

the doctor was perfect- kind, open and informative

#102026-01-25

What can we do better?

(answers:373)

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#12011-07-12 14:35:20

Thank you for your help. I will definitely recommend Dr. Ringpfeil to friends.

#22025-08-26

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#32010-09-09 11:12:17

The service was excellent as is.

#42025-11-09

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#52011-05-19 10:14:50

My first time experience was great and there are no improvements that I can suggest at this time.

#62025-06-21

I can't think of anything.

#72010-08-25 14:18:06

cannot be improved

#82026-04-29

all good

#92010-10-14 12:21:49

can't think of anything

#102011-12-12 10:13:47

Customer Rating : 4.7

Based on 637 ratings