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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#12025-05-15

Dr. was very attentive and took the time to talk with my daughter and put her at ease. Assistant was great, taking my daughter on tour of facility while I asked the doctor a few questions.

#22025-08-23

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#32012-06-14 15:35:48

The entire staff was extremely pleasant and I appreciate being able to see the doctor on such short notice. Everything was top notch!

#42025-08-05

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#52011-06-02 11:41:01

The atmosphere of the office was warm and friendly. The staff was professional and kind.

#62025-09-26

The Dr. listened and was patient. I was nervous!

#72025-06-28

the doctor was perfect- kind, open and informative

#82026-03-14

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#92025-10-22

Office looks great!

#102026-02-12

What can we do better?

(answers:373)

Too Early

#12026-04-02

Everthing was excellent

#22010-10-27 13:58:55

No suggestions

#32025-10-19

All my concerns were addressed, I was pleased.

#42011-03-11 11:53:21

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#52011-02-22 11:25:39

No major suggestions. I got all the answers I needed.

#62026-02-22

Keep doing the same thing.

#72025-10-18

this is my first time so will let you know as time progresses

#82010-11-02 11:02:24

you cannot serve me any better than I was served today

#92025-05-06

I wish there is a more flexible schedule for the morning visit.

#102010-12-16 12:15:00

Customer Rating : 4.7

Based on 637 ratings