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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#12025-04-11

Music. Dr. Ringpfeil. MA/Kathleen.

#22025-09-23

The staff and physician were excellent! Thanks so much!

#32025-09-11

The entire staff was extremely pleasant and I appreciate being able to see the doctor on such short notice. Everything was top notch!

#42025-08-30

Very Friendly

#52025-09-22

Everyone staff, doctor and assistant, were very nice and helpful.

#62026-03-10

very professional

#72025-07-02

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#82012-12-14 09:58:48

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#92025-05-02

made me feel very comfortable

#102026-03-13

What can we do better?

(answers:373)

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#12010-10-12 12:10:30

nothing everything is fine as is.

#22025-10-06

music in office was just okay

#32026-01-12

watercooler in waiting room.

#42025-12-28

Keep me informed of specials on products that might be good for my skin.

#52011-01-05 16:01:31

Stay the same.

#62025-12-01

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#72011-02-21 10:56:55

No suggestions

#82025-12-06

The lock on the door of the unisex bathroom is a little challenging in that you don't know whether it is locked or not. This was a little unnerving.

#92010-10-28 10:21:25

less waiting time for follow up appointments

#102025-11-21

Customer Rating : 4.7

Based on 637 ratings
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