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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#12025-07-05

The overall feel of the office is excellent and comfortable.

#22025-08-31

Doctor took the time to asnswer questions; computer technology

#32025-01-14

Friendly, curteous service from all I was in contact with.

#42025-01-02

Everyone was so nice! I've never been to a doctor's office where everyone is so pleasant and the service is so quick! I didn't wait at all! You guys are great!

#52011-10-05 11:53:28

computerized medical record

#62024-12-15

The location and setting of the office.

#72025-08-26

I felt at ease and well informed.

#82011-01-27 16:47:12

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#92025-11-04

Everyone was very nice!

#102025-01-30

What can we do better?

(answers:373)

I really am not sure how you could improve. The visit was actually relaxing.

#12025-01-26

Please send out paperwork in advance for pediatric patients

#22025-10-19

No suggestions

#32025-10-06

Everything was well above my expecatations.

#42025-01-19

I cant think of anything

#52025-03-20

A sign in front of office to locate parking for first timers would be helpful.

#62025-03-28

more sample products

#72011-06-02 14:59:00

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#82025-06-07

Just do the same good job

#92025-02-25

I am very satisfied with my experience at Ringpfeil Dermatology. I travel to get here and it is worth the drive!

#102010-10-21 14:58:02

Customer Rating : 4.7

Based on 637 ratings
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