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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The friendlyness

#12026-01-09

Everyone was lovely and the office looks beautiful.

#22025-12-13

Your neatness. The orange uniforms give a cheery, clean appearance to the practice.

#32025-05-26

the doctors accent

#42026-03-13

the Dr

#52025-10-15

The doctor was excellent - really explained the issues and approaches very clearly. I would recommend this pratice to others!

#62025-08-02

love the new office!!!!

#72026-03-12

Leah

#82025-12-01

The ample amount of time that the dr spent talking to me

#92025-04-03

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#102026-02-13

See more patient answers >>

What can we do better?

(answers:373)

I am new here, so I don't have any suggestions at this time

#12025-07-22

Nothing, Thank you so much.

#22011-03-04 10:10:02

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#32025-06-05

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#42011-01-31 10:42:48

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#52025-08-24

Keep up the good work!

#62025-06-07

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#72011-05-05 13:30:08

The music in the waiting area could be a bit softer.

#82025-09-22

fantastic service

#92025-04-23

No changes recommended at this time.

#102025-12-29

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