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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I thought everyone was very professional and nice.

#12025-10-04

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#22025-08-22

the doctor and the staff were excellent and very attentive.

#32025-07-14

Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.

#42011-01-31 10:42:48

choice of music - French, Brazilian, etc appreciated being called when a cancellation opened up an appointment for me that was sooner than my originally scheduled appointment

#52025-04-11

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#62011-11-17 15:30:47

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#72025-08-24

The attention Dr. Abraham gave to me.

#82012-07-24 12:29:37

Everything even your choice of music.

#92025-07-03

Friendliness of the receptionist and Dr. Ringpfeil's expertise

#102025-05-14

See more patient answers >>

What can we do better?

(answers:373)

music mix

#12025-06-15

Everything was great!

#22025-12-09

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#32010-11-08 11:23:38

You can't improve upon excellence.

#42026-01-06

less waiting time for follow up appointments

#52025-04-23

It was a very good visit! Thank You!

#62025-12-27

I cant think of anything

#72025-10-20

give me choices of what type of medicines that i can take

#82025-10-06

super happy with visit

#92025-06-14

Keep it up!

#102025-12-19

see more patient answers >>