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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The amount of time the doctor spent and the medical assistant. I didn't feel rushed

#12025-11-15

You LISTEN AND YOU HEAR

#22026-02-23

The aesthetician was great, very straight forward and running on time!

#32011-05-05 13:30:08

Friendly faces pleasant people wonderful and comfortable atmosphere.

#42025-02-28

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#52026-02-17

I liked scheduling my appointment online, it was fast and simple.

#62012-10-02 10:02:31

Professionallism

#72025-04-04

I ejoyed the beauty of the office-a nice place to be. I was anxious to meet the Dr.-and I found her to be great-very thouough,friendly and professional

#82025-07-12

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#92025-12-31

The office is really nice. The lobby is really nice and the doctor knows what she is doing..

#102026-02-06

See more patient answers >>

What can we do better?

(answers:373)

no suggestions

#12025-05-05

Excellent, no improvement needed.

#22025-07-28

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#32011-02-22 11:25:39

Too Early

#42025-10-20

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#52011-09-14 09:34:31

give me choices of what type of medicines that i can take

#62025-05-29

keep on on trying to do your best

#72025-12-26

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#82025-12-31

More convenient office hours for those who work during the day. Perhaps one evening?

#92011-03-16 11:16:24

There is nothing I can even think of! Wonderful Staff!!

#102011-09-09 15:04:20

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