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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#12025-05-11

every thing was great.

#22025-09-25

Every aspect was oustanding, most importantly the expertise of the physician.

#32025-09-19

Professionallism

#42025-09-15

everyone was very kind and helpful! and a nice atmosphere.

#52025-11-04

Everyone was friendly, office was nice and bright, bathrooom was clean.

#62025-06-04

The Dr. listened and was patient. I was nervous!

#72025-12-03

cleanliness of office, layout of facility, short wait time to see physician, communication skills of physician and medical asst.

#82025-07-01

Everyone was very pleasant and I very much appreciated the fact that there was no waiting for either the medical assistant or the doctor. Thank you!

#92025-04-13

The professionalism was awesome.

#102012-07-03 15:04:31

What can we do better?

(answers:373)

it was a little warm in the waiting area

#12025-07-30

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#22010-09-28 11:03:56

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#32010-11-10 12:28:11

Can not be better!

#42011-04-05 09:29:32

I cannot think of a thing that would make the visit any better.

#52010-11-03 15:36:43

you can not top anything. this is the best run office and staff that I have ever been in.

#62011-05-26 11:49:32

Shorter wait, but not much else.

#72026-01-24

Better parking?

#82026-02-01

before prescribing a very expensive treatment, inform the patient you are doing so.

#92025-10-22

I wish there is a more flexible schedule for the morning visit.

#102010-12-16 12:15:00

Customer Rating : 4.7

Based on 637 ratings
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