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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

very comfortable, pleasant office setting

#12025-11-21

Friendly, well educated

#22026-01-25

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#32025-12-19

Everything was great and the people were very friendly.

#42025-08-10

Office was comfortable, and staff was extremely friendly and informative.

#52011-01-25 12:57:52

Friendliness

#62025-07-19

I LOVE the art work!

#72010-12-13 11:51:50

I liked the fact that the MA is an aesthetician too. I really think the staffis super friendly and would recomend you to my friends and family.

#82011-04-26 11:00:08

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#92012-12-03 17:05:27

Dr. Ringpfeil was excellent.

#102025-06-28

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What can we do better?

(answers:373)

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#12025-09-28

no suggestions, you are doing a good job

#22026-01-09

Keep doing what you are doing!

#32026-01-22

The entire visit was just perfect so I had no suggestions at this time.

#42010-10-05 12:14:11

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#52011-07-27 15:04:39

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#62025-10-27

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#72025-10-20

don't change a thing!

#82025-05-29

Keep doing what you are doing!

#92025-12-09

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#102010-12-15 19:35:32

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Customer Rating : 4.7

Based on 637 ratings