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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

i would like to think more about that

#12025-09-04

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#22025-07-01

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#32010-11-29 11:47:11

it was a good experience and the music was excellent!

#42025-03-27

A very pleasant experience

#52025-08-05

Friendliness and comfort

#62012-09-27 14:38:45

very informative about everything

#72025-11-13

The medical assistant was very friendly and sat with me through the registration process to ensure my computer worked properly. The clinican was very patient and provided excellent care.

#82011-05-25 13:14:40

Friendliness and professionalism

#92025-03-04

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#102025-05-16

What can we do better?

(answers:373)

any information on services provided for enhancing skin apperance

#12025-06-09

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#22025-04-17

uhmm.. you're office was too nice. It made me jealous.

#32025-07-17

Too Early

#42025-04-20

Have some toys or children books in the waiting room

#52025-02-26

Service was extremely good.

#62011-01-27 16:47:12

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#72025-11-26

Everything was very clean and I cannot think of much you could do better.

#82025-05-14

no suggestions

#92025-11-03

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.

#102025-12-11

Customer Rating : 4.7

Based on 637 ratings
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