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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I found this to be a very pleasant and professional appointment -- better than most .... I would absolutely recommend to others and will utilize the many services available at this office.

#12010-12-15 11:51:05

the music and decor of the facility

#22026-04-09

Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.

#32011-05-25 10:21:24

Love the technology. Dr. listened well to my concerns and was attentive.

#42026-01-23

The care, attention and kindness were remarable--thank you!

#52025-07-03

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#62011-05-26 09:34:01

I came here because my previous doctor's staff was not friendly or helpful. I am very glad I switched. Everyone here has been very nice and professional

#72026-02-18

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#82025-06-23

The information provided by the physician was very helpful and useful. I would gladly do what she recommended.

#92025-06-20

the swiftness and kindness of the staff, felt very comfortable

#102025-08-20

What can we do better?

(answers:373)

keep on what you are doing because you are doing a good job

#12025-09-30

keep on on trying to do your best

#22025-09-11

Keep doing what you're doing.

#32025-09-24

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#42010-12-16 10:06:03

everything was fine

#52011-02-24 15:01:34

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#62010-08-23 17:00:56

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#72011-03-21 10:03:43

The lock on the door of the unisex bathroom is a little challenging in that you don't know whether it is locked or not. This was a little unnerving.

#82010-10-28 10:21:25

Only the 30 minute wait time really should be shortened.

#92025-10-06

Keep it up!

#102026-03-03

Customer Rating : 4.7

Based on 637 ratings