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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

very warm friendly staff

#12026-05-03

cheerfulness of entire staff

#22025-07-30

The unhurried time spent by everyone

#32010-11-30 10:51:14

Love the technology. Dr. listened well to my concerns and was attentive.

#42025-06-16

The ample amount of time that the dr spent talking to me

#52026-03-01

the artwork on the walls

#62026-02-20

Everyone was very pleasant and I very much appreciated the fact that there was no waiting for either the medical assistant or the doctor. Thank you!

#72025-09-24

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#82026-01-07

Medical Assistant was really friendly.

#92025-08-24

Everyone was wonderful, kind, helpful & extremely knowledgeable

#102025-12-24

See more patient answers >>

What can we do better?

(answers:373)

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#12010-12-15 19:35:32

Can't think of anything staff were very helpful

#22025-09-26

REDUCE WAIT TIME TO SEE DOCTOR

#32011-01-10 12:20:58

Service was excellent!

#42010-09-30 13:09:12

Service was great, wouldn't change a thing.

#52010-10-06 09:19:36

shorter wait time for new patient appointment.

#62026-04-22

Everything was delightfully pleasant and comforting.

#72011-03-28 09:42:42

Nicer chairs in office

#82011-01-24 14:33:36

before prescribing a very expensive treatment, inform the patient you are doing so.

#92025-12-01

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#102010-11-10 12:28:11

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings