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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Yes, I liked Dr. Ringpfeil's attentive, friendly demeanor and the fact that she expained things well, making available every sort of treatment, but also making clear what was needed/recommended and what could/should be skipped in a sensible, conservative approach.

#12026-02-09

everything is very thorough and comprehensive

#22011-11-02 11:42:46

The way Dr.Ringpfeil and the medical assistant has communicated

#32025-07-11

The doctor was very clear and extremely thorough along with being pleasant. She makes her patients comfortable.

#42026-03-13

the coutersy and attentiveness

#52026-03-23

New options! Every dermatologist I've gone to says and does the same things. I'm happy to be trying something new since those other methods didn't work.

#62011-05-19 10:14:50

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#72011-11-17 12:08:50

Doctor was very pleasant and informative.

#82025-08-07

Office was very nice, comfortable atmosphere.

#92026-03-05

The decor was really nice. It is a very warm and welcoming office. Not intimidating or over the top either. Nice in-between.

#102010-11-29 13:43:41

What can we do better?

(answers:373)

give me choices of what type of medicines that i can take

#12025-11-01

Keep up the great work!

#22011-03-03 11:57:42

Continue with the excellent treatment

#32025-06-24

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#42010-09-30 09:51:55

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#52025-12-18

Being able to get an appointment at the time of the outbreak.

#62026-03-06

Don't change a thing

#72010-12-14 13:17:28

It's a little warm in the office.

#82025-10-15

I actually appreciated and was so very happy with all aspects of my visit.

#92026-01-15

no recommendations necessary

#102025-05-16

Customer Rating : 4.7

Based on 637 ratings
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