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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor's exam was thorough and gentle. The music was pleasant and soothing.

#12025-09-02

I like the doctor and how careful and thorough she is.

#22026-01-15

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#32025-06-26

the office looks great, doctor is very nice and helpful

#42025-08-14

I am extremely impressed. Felt comfortable and confident in the doctor's treatments. the staff was very professional yet kind and very helpful. The doctor's knowledge of medical condition

#52025-05-28

THE DOCTOR WAS GREAT. REALLY EXPLAINED THINGS WELL AND LISTENED TO MY CONCERNS.

#62025-10-23

efficiency, carefulness, thoroughness very much in evidence.

#72026-03-23

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#82026-04-19

nope. i've been to a lot of dermas and i never felt so positive, hopeful. thank you!!!

#92026-04-20

n/a

#102026-01-20

What can we do better?

(answers:373)

I think I was served most excellently. I cannot thing of anything to add.

#12025-08-05

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#22025-06-21

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#32026-04-17

I really can't think of anything to add

#42010-11-24 09:41:39

No complaints at all. Excellent experience

#52010-09-30 10:38:51

Do no change

#62010-08-19 14:48:13

Service was great, wouldn't change a thing.

#72010-10-06 09:19:36

Can't think of a thing

#82025-10-06

less waiting time in the room

#92025-07-24

Everything was well above my expecatations.

#102025-06-07

Customer Rating : 4.7

Based on 637 ratings