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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Friendliness of everyone.

#12025-10-27

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#22026-01-29

Everyone was helpful. The appointment time was met and the service was wonderful.

#32012-12-04 12:12:44

everything

#42025-06-05

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#52025-06-08

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#62025-04-30

made me feel very comfortable

#72025-08-14

I loved how friendly and nice everyone was. It was the greatest doctore visit I have ever had.

#82026-03-20

I was given sufficient time with the doctor and her assistant to ask questions and explain my skin history.

#92025-06-24

After meeting the doctor I felt very comfortable. When I first came in I was very nervous

#102025-07-30

See more patient answers >>

What can we do better?

(answers:373)

no suggestions

#12025-12-25

keep on doing excellent customer service skills

#22025-06-06

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#32026-03-03

Keep it up!

#42026-03-01

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#52011-09-14 09:34:31

nothing everything is fine as is.

#62025-11-24

Please send out paperwork in advance for pediatric patients

#72025-07-28

your office was just as described to me, most impressive!

#82011-09-07 11:57:29

keep doing what u doing keep up the good work!!!!

#92025-11-20

I am completely happy with my needs being met here.

#102010-08-23 16:52:07

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Customer Rating : 4.7

Based on 637 ratings