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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Overall I just appreciated the fact that my variety of issues were addressed, but of course there are always those questions that pop up after the fact. I appreciated the Dr & assistant's attentiveness. I also appreciated that the Dr was very conscience of what meds were pregnancy safe & not.

#12025-07-05

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#22025-04-29

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#32025-05-26

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#42025-07-04

Latte!

#52011-06-02 09:33:27

Friendly treatment from all personal

#62025-04-18

Office staff was very polite and Dr was very thorough and everything was automated!

#72026-01-11

the professionalism and everyone made me feel comfortable.

#82025-07-19

The professionalism was awesome.

#92012-07-03 15:04:31

the doctor and staff are superb.

#102011-11-03 14:52:47

What can we do better?

(answers:373)

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#12011-07-27 15:04:39

Everything is just great!

#22025-07-26

Keep up the great work!

#32011-03-03 11:57:42

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.

#42025-08-30

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#52010-10-12 12:10:30

keep up the good work. you have an excellent service and your office is great

#62025-08-09

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#72025-02-18

nothing

#82010-09-13 14:34:51

Keep it up!

#92025-09-13

Everything was good

#102011-03-08 15:22:54

Customer Rating : 4.7

Based on 637 ratings
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