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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#12025-11-02

the staff was extremely friendly, polite and worked well with my 6 year old

#22026-02-11

Everyone was very nice!

#32025-07-12

the cute scrubs:-) knowledge of the dr. and staff.

#42025-11-07

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#52025-05-05

Comfortable visit in a professional, reassuring, pleasant environment.

#62026-03-24

Quickness of service, friendliness of staff

#72025-07-31

Dr. Ringpfeil listened patiently and explained treatment and diagnosis thoroughly

#82026-02-25

The doctor was a good listener and gave clear answers

#92025-10-03

The cleanliness of the office, friendliness of the staff...I am very satisfied with my visit!

#102011-10-28 10:22:57

See more patient answers >>

What can we do better?

(answers:373)

Just do the same good job

#12025-08-16

nothing everything is fine as is.

#22025-03-30

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#32011-05-05 13:30:08

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#42011-03-24 10:10:11

There is a problem with availability of parking during busy week days.

#52025-12-10

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#62010-12-07 10:07:04

I think I was served most excellently. I cannot thing of anything to add.

#72026-03-16

Appointments available on shorter notice

#82010-10-25 10:00:31

Top rate service. A great total experience.

#92026-03-17

Later evening hours and/or weekend hours.

#102011-05-27 15:59:15

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