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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendly attentive staff and very nice ambience (love the art work!)

#12026-06-15

I didn't feel rushed when asking questions - the staff took the time to explain answers well.

#22025-09-28

Comfortable visit in a professional, reassuring, pleasant environment.

#32025-09-06

The office is really nice. The lobby is really nice and the doctor knows what she is doing..

#42025-10-26

prompt everything explained clearly

#52025-11-13

thoroughness of staff

#62026-05-04

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#72011-01-04 09:06:32

The music and the abience in the office was superb!

#82026-06-18

I liked that Dr. Ringpfoil was very through and caring.

#92025-07-23

Doctor was very knowledgable.

#102026-04-11

What can we do better?

(answers:373)

All aspects of care were remarkable--much better than I've encountered elsewhere.

#12026-06-25

Not a lot to improve on service is already top notch.

#22010-09-30 11:25:20

Maybe some more magazines for the guys. I`ll bring a few in...

#32025-07-10

couldnt be any better

#42026-06-02

More chairs in the waiting room. More parking spaces.

#52010-09-15 12:08:01

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#62011-09-16 11:42:32

Keep up the great work!

#72011-03-03 11:57:42

no suggestions

#82025-08-29

I'm completely satisfied, thank you.

#92010-11-09 11:24:08

Everything was excellent.

#102025-09-20

Customer Rating : 4.7

Based on 637 ratings