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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Office was comfortable, and staff was extremely friendly and informative.

#12011-01-25 12:57:52

Office staff was very polite and Dr was very thorough and everything was automated!

#22026-02-02

The staff was knowlegable in answering any additional questions I may have

#32026-03-17

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#42025-05-28

the staff is terrific....

#52025-05-28

the doctor was comprehensive, concerned and frank

#62026-02-23

Friendly!

#72026-03-21

Everything was great!!!!!! I am so glad I found this place!

#82026-03-10

Beautiful Office and Wonderful Staff!

#92025-05-17

thoroughness and timeliness of the doctor

#102025-07-03

What can we do better?

(answers:373)

I can't think of anything else that you can do, everything was excellent.

#12026-02-04

No major suggestions. I got all the answers I needed.

#22025-06-18

Excellent, no improvement needed.

#32025-10-30

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#42010-11-04 16:32:44

any information on services provided for enhancing skin apperance

#52025-08-12

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#62010-09-09 11:12:17

Lollipops if I don't cry.

#72025-11-16

I can't think of anything.

#82010-08-25 14:18:06

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#92010-12-15 19:35:32

I cant think of anything

#102025-09-24

Customer Rating : 4.7

Based on 637 ratings