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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The friendliness. professionalism and knowledge of all staff members.

#12026-01-06

Everyone was incredibly kind, informative and helpful. It was one of the best doctor office experiences I've ever had.

#22026-02-06

very professional

#32025-08-11

The physician and the art!

#42025-09-07

YOU HAVE DONE AN EXCELLENT JOB OF ENSURING PATIENT SATISFACTION AND CARE QUALITY

#52025-11-24

Dr. Ringfiel, of course.

#62025-06-01

The bedside manner of Dr. Ringpfeil.

#72025-11-04

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#82026-03-31

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#92026-04-03

The office staff is extremely friendly and make you feel very comfortable, along with Dr. Ringpfeil.

#102011-05-05 14:42:55

What can we do better?

(answers:373)

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#12010-12-15 19:35:32

very satisfied

#22010-10-13 11:22:48

Talk a little slower

#32011-09-12 11:44:23

Can't everything was excellent!!!

#42011-12-06 11:22:30

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#52025-09-09

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#62011-02-14 14:14:53

Impossible! Best medical office experience possible.

#72011-10-17 16:27:23

every thing was great!

#82025-12-12

Well basically there is no need because your doing a very good job.

#92010-10-04 16:54:13

everything was great, i don't have any suggestions

#102010-10-25 11:08:34

Customer Rating : 4.7

Based on 637 ratings
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