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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The physician and the art!

#12025-05-21

Doctor Ringpfeil was very friendly, interested and seemed to take a personal interest in me and my husband.

#22025-07-11

The help desk (reseptionist/m.a) was phenomenal!

#32025-12-24

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#42026-03-03

Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.

#52011-01-12 12:15:01

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#62011-11-10 12:40:32

The office atmosphere: paintings, light fixtures.

#72026-01-24

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#82025-07-05

We liked that Dr. Ringpfeil explained everything to us and made my daugther (almost 6 yo) feel very comfortable in the office. She was very friendly, kind and professional.

#92025-11-08

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#102025-12-16

What can we do better?

(answers:373)

My first time experience was great and there are no improvements that I can suggest at this time.

#12026-01-02

Nothing!

#22025-09-12

No changes needed.

#32026-01-13

Having Lip Gloss we can give others to let others know about you.

#42025-08-28

more relaxing music

#52025-12-02

Everything was great thanks!

#62011-02-25 11:46:15

The only downside is parking!

#72011-11-17 12:08:50

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#82011-06-02 13:39:55

Just do the same good job

#92025-05-25

excellent service

#102025-09-29

Customer Rating : 4.7

Based on 637 ratings