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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked the waiting room it was really nice.

#12025-07-12

Electronic Files

#22010-11-15 12:09:12

the service, and the timely manner i was seen

#32011-03-29 10:26:45

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#42011-01-05 15:21:33

Dr. Ringpfeil appeared concerned about me.

#52025-12-23

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#62025-10-08

Was able to get an appointment on the same day. Staff worked deligently to assist with my referral

#72011-05-27 10:56:18

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#82026-01-25

Was able to get an appointment on the same day. Staff worked deligently to assist with my referral

#92011-05-27 10:56:18

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#102025-05-08

What can we do better?

(answers:373)

If you continue the same level of care that I received today, I will be thrilled.

#12026-01-22

Service was great, wouldn't change a thing.

#22010-10-06 09:19:36

Everything was great! No further suggestion at this time.

#32025-10-08

I can't think of a single thing to make it better!

#42026-01-05

any information on services provided for enhancing skin apperance

#52026-04-24

My experience in the office today was absolutely excellent

#62025-09-12

Everything was great.

#72025-10-30

Only the 30 minute wait time really should be shortened.

#82025-12-16

I would have liked to pay in cash but the receptionist had no change.

#92026-01-20

Evening hours

#102025-11-01

Customer Rating : 4.7

Based on 637 ratings