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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Thought Dr. Ringpfeil was very nice and professional!

#12025-05-19

The whole visit

#22025-12-09

everyone was very friendly and didn't make me feel self conscious.

#32011-06-01 18:06:14

Beautiful Office and Wonderful Staff!

#42025-04-09

love the new office!!!!

#52025-07-06

everyone was very friendly and didn't make me feel self conscious.

#62011-06-01 18:06:14

Both the doctor and medical assistant were very knowledgable.

#72010-11-09 10:53:55

Very nice office, everyone was very friendly and helpful

#82010-11-29 15:16:15

LIKE THE WAY WAY THE EXPLAIN THE PROCEDURE ,AND ALSO LIKE THE STAFF PATIENT INTERACTION.

#92012-10-09 10:22:11

Dr. was very attentive and took the time to talk with my daughter and put her at ease. Assistant was great, taking my daughter on tour of facility while I asked the doctor a few questions.

#102025-04-23

See more patient answers >>

What can we do better?

(answers:373)

If it's not broke don't fix it...everything was handled very well

#12025-06-29

I really am not sure how you could improve. The visit was actually relaxing.

#22025-06-30

No complaints - overall best experience at any dermatologist.

#32011-09-27 12:59:17

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#42011-06-02 14:18:32

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#52011-02-21 10:56:55

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#62011-02-21 10:56:55

couldnt be any better

#72025-10-04

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#82025-05-09

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#92011-03-21 10:03:43

I am completely happy with my needs being met here.

#102010-08-23 16:52:07

see more patient answers >>