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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The office atmosphere: paintings, light fixtures.

#12025-08-05

The Dr treated me as a Person, not a commodity. She talked to me so I could understand what needed to be done and what possible courses of actions needed to be taken. I enjoyed the fact that the Dr. took time to listen to me & took action considering my desires as well.

#22025-07-04

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#32025-11-20

Everyone was friendly, yet professional

#42025-02-05

Everyone was wonderful, kind, helpful & extremely knowledgeable

#52025-08-13

the music and decor of the facility

#62024-12-23

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#72012-12-14 09:58:48

THE MUSIC! WOW. IT REALLY WAS AMAZING. PLEASE DO A BEST OF CD.

#82025-03-07

Very friendly staff. Made the experience easy and comfortable.

#92025-11-24

I was very please with the service when setting up my appointment, and when I called back with questions concerning my insurance. Very pleasant and accomodating staff!

#102011-01-04 10:23:13

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What can we do better?

(answers:373)

More appointment availability either early or later (before or after the normal 9-5 workday)

#12010-08-23 16:22:28

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#22025-08-14

Everthing was excellent

#32010-10-27 13:58:55

Good the way it is.

#42025-11-23

NO COMMENT AT THIS TIME.

#52025-04-26

I was impressed with every step of making the appointment to seeing the physician.

#62010-12-16 12:26:48

my visit was great

#72025-07-05

Parking was a little tight.

#82011-06-09 15:52:46

Completely satisfied

#92010-10-20 09:59:20

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#102025-12-09

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