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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness

#12025-10-08

Seeing Dr. Ringpfeil again!

#22025-06-16

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#32025-11-29

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#42011-11-17 12:08:50

respectful and relaxing

#52026-03-17

made me feel very comfortable

#62026-03-31

It is very impressive and comforting the way that Dr. Rignfeil listens to what you say. I also appreciate her "holistic" approach to issues which effect your body.

#72011-05-04 12:13:25

The cleanliness of the office, friendliness of the staff...I am very satisfied with my visit!

#82011-10-28 10:22:57

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#92025-05-21

Being explained about shopping around at diff. pharmacies for pricing of prescriptions.

#102025-06-11

What can we do better?

(answers:373)

Very satisfied. Should get an office in Cherry Hill, NJ

#12026-02-06

n/a

#22025-07-03

The restroom could be cleaner.

#32011-01-19 08:56:51

Just don't change what you're doing

#42025-08-12

my visit was great

#52025-07-10

that you can call the insured company ehen there's a problem

#62025-08-06

please change the paintings in the reception area....

#72011-02-02 11:01:42

you can not top anything. this is the best run office and staff that I have ever been in.

#82011-05-26 11:49:32

The music in the waiting area could be a bit softer.

#92025-12-15

no suggestions, you are doing a good job

#102026-02-02

Customer Rating : 4.7

Based on 637 ratings