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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.

#12011-01-31 10:42:48

n/a

#22025-11-28

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#32025-07-13

The docotr was very nice and helpful!

#42025-01-28

The doctor saw me exactly when i was scheduled.

#52025-07-24

Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.

#62011-01-31 10:42:48

Liked the all the friendliness of the doctor's assistants and the doctor as well. also loved the brightness and colors of the waiting room.

#72025-05-31

The medical assistant was very friendly and sat with me through the registration process to ensure my computer worked properly. The clinican was very patient and provided excellent care.

#82011-05-25 13:14:40

very comfortable, pleasant office setting

#92025-11-16

The time the Doctor spent talking to me about my problem. She did not rush.

#102011-12-15 12:54:52

What can we do better?

(answers:373)

Everything was excellent

#12025-06-07

you cannot serve me any better than I was served today

#22025-05-04

Can't think of a thing. I was very impressed.

#32010-09-27 14:45:03

Don't change anything

#42025-05-02

totally satisfied with everything

#52025-05-06

NO COMMENT AT THIS TIME.

#62025-06-01

Shorter wait, but not much else.

#72025-07-08

was fine

#82025-02-07

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#92010-11-10 12:28:11

frankly, everything was excellent

#102011-08-01 16:26:25

Customer Rating : 4.7

Based on 637 ratings
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