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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Patience and Politiness

#12025-06-28

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#22026-01-29

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#32026-03-07

everyone was very friendly and didn't make me feel self conscious.

#42011-06-01 18:06:14

Didn't have to wait long to see to get into the room, or for the doctor to come in. The doctor & medical assistant took the time to explain the medications, when I should take them, how much I should use and what they would do to my skin.

#52025-09-01

The time and attention from the Doctor....

#62026-01-28

Everyone was so pleasant,and nice.

#72025-04-30

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#82025-06-25

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#92011-01-04 09:06:32

Very Friendly

#102025-05-13

What can we do better?

(answers:373)

Friday appointments with Dr. Ringpfiel

#12011-01-17 16:36:22

less waiting time for follow up appointments

#22025-05-22

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#32010-12-13 11:23:03

I cannot think of a thing that would make the visit any better.

#42010-11-03 15:36:43

Everyone and everything is excellent!

#52011-03-23 10:51:26

I do not like waiting long periods of time in either the reception area or exam room fort he Dr to come in. The exam with the Dr should be relatively close to the appointment time

#62025-06-17

I am very satisfied now.

#72026-01-11

was fine

#82026-02-05

Later evening hours and/or weekend hours.

#92011-05-27 15:59:15

super happy with visit

#102025-10-31

Customer Rating : 4.7

Based on 637 ratings
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