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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I'm impressed with the office layout & decore + like the classical music played.I continue to be impressed by Dr. Ringpheil, who is also treating my son.

#12025-07-30

the doctor and staff are superb.

#22011-11-03 14:52:47

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#32011-12-21 17:29:36

no waiting

#42025-03-19

doctor

#52025-06-25

The dr spent a lot of time answering my questions.

#62011-10-17 16:10:34

Dr. Ringpfeil listened patiently and explained treatment and diagnosis thoroughly

#72025-04-15

Very knowledgeable and good at explaining the condition.

#82025-06-08

Punctuality - Perfect Sense of humor of staff

#92025-03-07

computerized medical record

#102025-11-11

What can we do better?

(answers:373)

Not a lot to improve on service is already top notch.

#12010-09-30 11:25:20

Everything was great.

#22025-11-01

Appointments on Fridays

#32010-09-27 09:26:48

don't change a thing!

#42025-03-02

Everything is just great!

#52025-03-16

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!

#62025-11-23

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#72025-05-01

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#82011-09-14 09:34:31

fantastic service

#92025-11-01

super happy with visit

#102025-07-16

Customer Rating : 4.7

Based on 637 ratings
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