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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#12011-01-25 09:09:30

everything

#22025-09-14

Very efficient!

#32026-02-03

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#42026-02-19

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#52025-09-16

The amount of time the doctor spent and the medical assistant. I didn't feel rushed

#62025-10-24

The aesthetician was great, very straight forward and running on time!

#72011-05-05 13:30:08

The professionalism was awesome.

#82012-07-03 15:04:31

The doctor was friendly and very thorogh -- I didn't feel rushed.

#92025-09-23

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#102026-01-08

What can we do better?

(answers:373)

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#12025-06-04

Friday appointments with Dr. Ringpfiel

#22011-01-17 16:36:22

Excellent, no improvement needed.

#32025-06-27

Everyone and everything is excellent!

#42011-03-23 10:51:26

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#52010-11-08 11:23:38

Its hard to find anything that you guys didn't do correct. Keep up the good work

#62011-08-03 11:52:57

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#72011-11-03 10:28:10

Nothing that I could think of would be better.

#82025-11-02

Top rate service. A great total experience.

#92025-06-15

this is my first time so will let you know as time progresses

#102010-11-02 11:02:24

Customer Rating : 4.7

Based on 637 ratings
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