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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everybody was friendly and helpfull.

#12025-11-06

best waiting room decor ever enjoyed talking to doctor

#22011-01-12 08:19:57

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#32026-03-20

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#42011-11-17 15:30:47

the staff is terrific....

#52025-12-11

Staff & Doctor were very friendly.

#62026-04-07

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#72025-10-31

the doctor and staff are superb.

#82011-11-03 14:52:47

I love the decor of the office.

#92010-11-08 15:17:21

I really liike the office space . I get a good feeling when i first cam in here. I alos like the doctor , shes seem very intelligent.

#102025-10-15

What can we do better?

(answers:373)

Everthing was excellent

#12010-10-27 13:58:55

Everything was wonderful

#22025-09-22

your office was just as described to me, most impressive!

#32011-09-07 11:57:29

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#42010-11-04 13:29:14

n/a

#52025-08-16

Tea? Just kidding! Everything was great.

#62010-10-26 10:16:13

n/a

#72026-03-26

Thank you

#82011-02-23 17:11:29

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#92010-10-12 12:10:30

Continue with the excellent treatment

#102025-10-01

Customer Rating : 4.7

Based on 637 ratings