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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The atmosphere of the office was warm and friendly. The staff was professional and kind.

#12025-12-02

friendly, quick, thorough

#22025-06-03

very comfortable, pleasant office setting

#32026-02-28

The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!

#42025-12-14

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#52026-03-26

Jill is competent, friendly, encouraging and I really have enjoyed having her work with me

#62011-11-02 12:34:06

Everyone was very nice! Thankyou for all your help!

#72026-05-09

Everything is very efficient!

#82026-05-16

Very relaxed and comforting environment. This was my first visit with a dermatologist and am quite happy with the experience.

#92025-06-16

Friendliness of the receptionist and Dr. Ringpfeil's expertise

#102025-07-06

What can we do better?

(answers:373)

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#12011-07-12 14:35:20

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#22026-05-20

Keep it up!

#32026-05-03

I am completely happy with my needs being met here.

#42010-08-23 16:52:07

Only the 30 minute wait time really should be shortened.

#52025-08-15

It would be helpful to have some later evening hours, but the early morning hours work for me too!

#62025-12-10

Very satisfied. Should get an office in Cherry Hill, NJ

#72025-06-07

I can't think of anything at this time.

#82025-12-15

Everything was great!

#92011-02-17 17:11:54

Parking was a little tight.

#102011-06-09 15:52:46

Customer Rating : 4.7

Based on 637 ratings