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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#12011-05-26 10:18:40

THE STAFF AND THE PAINTINGS - lINDA WAS A GOOD LISTENER AND EXPLAINED EVERYTHINF IN DETAIL - SHE DID MOT RUSH ME - I LIKE THAT - ERIN WAS PLEASANT AND VERY PROFESSIONAL . I WAS A GOOD VISIT- THNKA YOU

#22011-04-01 14:05:41

i would like to think more about that

#32026-02-22

The Dr. saw us on time. No waiting.

#42026-04-20

Yes your patiences and willingness to answer all my questions.

#52026-03-24

thoroughness of staff

#62025-09-24

Having Alana accompany me from start to finish of the appt. It was comforting.

#72011-04-28 17:24:05

Both the doctor and medical assistant were very knowledgable.

#82010-11-09 10:53:55

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#92026-03-20

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#102012-10-25 11:48:39

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What can we do better?

(answers:373)

The service was great I don't see anything better u can do!

#12025-07-25

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.

#22025-09-11

Nothing more than today's appintment.

#32010-11-10 08:24:10

nothing everything is fine as is.

#42025-12-06

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#52011-01-31 10:42:48

Can't think of anything. I feel good about this visit.

#62010-09-09 11:47:56

You can't improve upon excellence.

#72026-03-28

So far so good!

#82011-01-04 10:23:13

Nothing missing.

#92025-08-19

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#102011-06-22 17:06:20

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Customer Rating : 4.7

Based on 637 ratings