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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Climate and environment

#12025-07-29

Everyone was friendly and helpful. We did not feel rushed at all and that is wonderful. Thanks!!

#22011-11-29 10:38:27

The waiting time for the appointment and in the office was very quick!!!

#32025-04-01

everybody very pleasant - and the backgroud music was such a relief from the musical noise one usually hears in waiting rooms

#42025-06-14

Very Friendly

#52025-06-19

Staff was very friendly. The office is beautiful, organized, and very clean. I am very happy with my choice to see Dr. Ringpfeil!

#62025-06-13

Facility was very contemporary. Very welcoming.

#72011-05-02 09:29:24

Everyone was helpful. The appointment time was met and the service was wonderful.

#82012-12-04 12:12:44

Dr. Ringpfeil is great. I'm glad that Dr. Haab recommended her.

#92025-09-19

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#102012-12-14 09:58:48

What can we do better?

(answers:373)

Give me a good report!!!!!!

#12025-11-16

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#22010-09-28 11:03:56

I cant think of anything

#32025-10-14

no complaints. everything was fine.

#42025-11-20

everything was great.

#52011-03-18 11:09:57

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#62026-02-07

frankly, everything was excellent

#72011-08-01 16:26:25

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#82025-05-07

I'm sending my whole family here. It's wonderful.

#92025-10-29

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#102011-06-22 17:06:20

Customer Rating : 4.7

Based on 637 ratings
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