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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The doctor took a lot of time explaining my treatment and making sure I was comfortable.

#12025-09-03

Jill is competent, friendly, encouraging and I really have enjoyed having her work with me

#22011-11-02 12:34:06

The full explanation of my possible condition and the best line of treatment.

#32010-12-16 12:26:48

Jenny took the time to address all my concerns and gave me great advice. She was very professional, very knowledgeable, and friendly

#42011-05-27 09:49:17

Friendliness of office staff and professionalism of doctor.

#52011-01-17 16:36:22

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#62010-11-29 11:47:11

I felt at ease and well informed.

#72011-01-27 16:47:12

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#82025-07-14

very informative about everything

#92026-02-05

everything

#102026-03-05

See more patient answers >>

What can we do better?

(answers:373)

I am new here, so I don't have any suggestions at this time

#12025-12-27

Nothing I can think of

#22025-04-09

keep doing what you did.

#32011-03-11 14:14:27

every thing was great!

#42025-10-07

we are okay

#52025-06-06

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#62010-12-07 10:07:04

No comments, everything is great.

#72011-02-21 13:37:17

can't think of anything.

#82025-04-16

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#92025-12-11

No suggestions

#102025-10-02

see more patient answers >>