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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

knowledge and friendly

#12025-05-09

Very nice office, everyone was very friendly and helpful

#22010-11-29 15:16:15

Doctor was very attentive and answered all questions/concerns.

#32025-06-26

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#42025-05-03

It is very impressive and comforting the way that Dr. Rignfeil listens to what you say. I also appreciate her "holistic" approach to issues which effect your body.

#52011-05-04 12:13:25

I LOVE the art work!

#62010-12-13 11:51:50

Thoroughness of exam.

#72011-01-12 12:33:33

Friendly!

#82025-01-30

every thing was great.

#92025-10-09

Dr. Ringpfeil appeared concerned about me.

#102025-08-01

See more patient answers >>

What can we do better?

(answers:373)

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#12025-01-14

coffee in waiting room

#22011-12-14 11:20:21

Everything was great! No further suggestion at this time.

#32025-08-25

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#42011-04-29 11:02:03

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#52024-12-10

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#62010-11-10 12:28:11

Can't think of anything right now.

#72010-10-21 15:50:32

Too Early

#82025-06-21

any information on services provided for enhancing skin apperance

#92025-04-13

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#102011-02-14 14:14:53

see more patient answers >>