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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#12025-12-08

The doctor made me feel very comfortable when I was asking questions.

#22025-11-23

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#32011-06-02 13:39:55

The professionalism was awesome.

#42012-07-03 15:04:31

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#52012-12-14 09:58:48

Beautiful Office and Wonderful Staff!

#62025-02-27

Everyone was very nice!

#72025-06-14

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#82011-11-17 12:08:50

Having the classical music from WRTI radio station in the background as well as the amicable staff

#92025-08-04

Woderful atmosphere and service

#102025-10-30

See more patient answers >>

What can we do better?

(answers:373)

I think that you should just mkae the vists a little bit quicker, and thats all.

#12010-10-27 08:46:34

Great practice

#22011-03-14 13:52:46

Appointments available on shorter notice

#32010-10-25 10:00:31

?water cooler in the waiting room?

#42025-12-04

everything was wondurful. Thanks!

#52025-09-03

Can't think of anything staff were very helpful

#62025-04-06

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#72025-10-07

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#82025-05-17

Keep up the good work!

#92025-09-25

Be on time for our appointments

#102011-11-16 13:56:14

see more patient answers >>