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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The doctor was a good listener and gave clear answers

#12025-05-31

I liked the paintings that are in the rooms.

#22011-06-02 11:25:09

I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.

#32025-05-28

thoroughness and timeliness of the doctor

#42026-03-27

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#52025-07-26

i was seeing the docter at my appointment time

#62025-06-02

The friendliness of the entire staff

#72025-10-18

The way Dr.Ringpfeil and the medical assistant has communicated

#82026-01-06

Did not have to wait long.

#92025-10-27

Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.

#102011-05-20 16:26:57

See more patient answers >>

What can we do better?

(answers:373)

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!

#12025-10-22

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#22011-02-14 14:14:53

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#32010-12-15 19:35:32

The lock on the door of the unisex bathroom is a little challenging in that you don't know whether it is locked or not. This was a little unnerving.

#42010-10-28 10:21:25

No changes needed.

#52025-09-10

u r awesome, make everything FREE!, haha jk, worth every penny!

#62011-12-21 17:29:36

I would have liked to pay in cash but the receptionist had no change.

#72026-02-10

Keep up the good work

#82025-05-12

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.