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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Andrea was very nice and helpful!

#12025-08-27

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#22025-08-15

everything

#32025-06-22

Having Alana accompany me from start to finish of the appt. It was comforting.

#42011-04-28 17:24:05

Nice & freindly staff, very pleasant.

#52011-01-17 15:00:26

I enjoyed how friendly everyone was.

#62025-12-17

informative and efficient

#72012-09-05 09:52:41

easy to get appointment,great docs,great staff.

#82012-09-04 13:02:42

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#92025-07-09

Explanation by both DR. and assistant Thanks!

#102025-12-31

What can we do better?

(answers:373)

?water cooler in the waiting room?

#12025-10-25

I think that you should just mkae the vists a little bit quicker, and thats all.

#22010-10-27 08:46:34

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#32025-07-30

less waiting time in the room

#42025-10-01

Everything was perfect today

#52010-10-05 10:42:21

Nothing - excellent.

#62011-01-25 12:57:52

just keep giving me good news and no cancer.

#72025-08-07

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#82010-11-04 16:32:44

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#92010-11-04 16:32:44

The service was great I don't see anything better u can do!

#102025-10-07

Customer Rating : 4.7

Based on 637 ratings