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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

visit was great

#12025-05-17

Very Friendly

#22026-01-28

everything

#32025-09-12

The dr spent a lot of time answering my questions.

#42011-10-17 16:10:34

The computer registration

#52026-03-02

Doctor took the time to asnswer questions; computer technology

#62025-12-19

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#72011-01-25 09:09:30

Ease of getting an appointment. Other places called I needed to wait more than 4 months for an appointment.

#82025-08-26

Friendliness and professionalism

#92025-04-14

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#102026-03-19

What can we do better?

(answers:373)

move closer to home

#12010-11-08 09:51:29

I do not believe there is a need to improve.

#22010-11-01 14:00:26

I have no suggestions. I am very pleased with ever aspect of my care

#32010-10-18 16:25:51

your office was just as described to me, most impressive!

#42011-09-07 11:57:29

I cannot think of a thing that would make the visit any better.

#52010-11-03 15:36:43

I can't think of a single thing to make it better!

#62026-02-02

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#72010-10-04 12:14:56

uhmm.. you're office was too nice. It made me jealous.

#82025-08-05

Keep up the great work!

#92011-03-03 11:57:42

open an office in NJ

#102025-06-23

Customer Rating : 4.7

Based on 637 ratings
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