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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I like the knowledge and confident in Dr Ringpfeil.

#12010-12-16 12:15:00

Dr. Ringpfiel was very attentive; she explained very clearly different treatments and their outcomes and gave me some alternatives I could choose from. I was extremely pleased by the Dr's professionalism, excellence, kindness and attention. Definitely one of the best services I have received! I am bringing my son in 3 weeks!

#22025-11-28

I was given sufficient time with the doctor and her assistant to ask questions and explain my skin history.

#32025-08-21

I followed the Dr. from Jefferson - Philadelphia. Dr. Ringpfeil is the best dermatologist I have had... and as a psoriasis patient I have had a few of them. For the first time, my skin reacts to treatment. Thank you!

#42025-09-24

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#52025-02-25

The way Dr.Ringpfeil and the medical assistant has communicated

#62025-07-10

THE DOCTOR WAS GREAT. REALLY EXPLAINED THINGS WELL AND LISTENED TO MY CONCERNS.

#72025-09-10

easy to get appointment,great docs,great staff.

#82012-09-04 13:02:42

Nice staff and doctor

#92025-07-28

Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.

#102011-06-02 14:18:32

What can we do better?

(answers:373)

Try to get enrolled as a provider in Tricare Prime!

#12025-02-24

Have the patient internet working

#22011-09-08 11:08:45

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#32011-07-28 15:11:23

Nothing, Thank you so much.

#42011-03-04 10:10:02

u r awesome, make everything FREE!, haha jk, worth every penny!

#52011-12-21 17:29:36

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#62011-02-22 11:25:39

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#72011-07-11 11:52:49

No changes recommended at this time.

#82025-05-22

u guys r great here ,very professional, n kind .love coming here ...

#92011-09-26 14:29:08

website access to new patients more visable on site

#102025-03-10

Customer Rating : 4.7

Based on 637 ratings
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