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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Information provided by doctor.

#12025-10-18

doctor

#22025-07-06

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#32012-07-26 11:37:17

Everybody was polite and understanding. I will definetly be coming back.

#42011-05-24 14:13:45

How great everyone treats you here!

#52025-10-20

The doctor was a good listener and gave clear answers

#62025-04-19

The entire staff was friendly and attentive to my childs needs. Thank you!

#72025-11-09

The people are friendly and understand.

#82025-07-15

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#92011-11-17 15:30:47

the music and decor of the facility

#102025-12-15

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What can we do better?

(answers:373)

It was a very good visit! Thank You!

#12025-11-14

Service was outstanding!

#22025-12-15

REDUCE WAIT TIME TO SEE DOCTOR

#32011-01-10 12:20:58

Everything was great!

#42025-07-16

All fine

#52026-02-06

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#62026-01-10

service wonderful!

#72011-01-03 11:45:01

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#82025-12-27

excellent service

#92025-06-13

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#102011-02-07 10:50:14

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