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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The Dr. is very personable.

#12025-12-27

The visit went smoothly, and the physician answered my questions directly.

#22026-01-29

Quickness of service, friendliness of staff

#32026-03-28

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#42026-03-04

The doctor was very explainative and very friendly and precise.

#52010-11-22 10:46:33

The doctor saw me exactly when i was scheduled.

#62026-04-09

I appreciated that Dr. Ringpfeil took the time to thoroughly explain everything we spoke about. She did not simply provide a professional opinion, she provided her opinion and supplemented it with an explanation that made everything clear to me. I felt like I was listened to and interacted with, rather than just spoken at (which has often been my experience with other dermatologists). Thank you!

#72025-10-02

Everyone staff, doctor and assistant, were very nice and helpful.

#82025-12-10

Very friendly staff. Made the experience easy and comfortable.

#92025-10-24

everyone was very kind and helpful! and a nice atmosphere.

#102026-01-29

What can we do better?

(answers:373)

Everything was great.

#12025-11-13

Can't think of a way to better your service; it was excellent.

#22025-06-20

It was a perfect experioence, I wouldn't change a thing!

#32025-05-26

Everything was great.

#42025-06-23

Be on time for our appointments

#52011-11-16 13:56:14

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#62025-07-26

It's a little warm in the office.

#72025-08-29

Information for patients to take on latest findings/research in the field

#82025-07-06

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#92010-10-13 09:38:13

Top rate service. A great total experience.

#102026-03-17

Customer Rating : 4.7

Based on 637 ratings