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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#12011-05-26 09:34:01

I WAS VERY COMFORTABLE WITH THE VISIT

#22026-04-04

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#32025-05-20

Very impressed by the Doctor and staff.

#42025-08-04

Minimal waiting time. So friendly and professional!!

#52012-10-01 11:08:39

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#62025-10-14

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#72026-02-23

It is very impressive and comforting the way that Dr. Rignfeil listens to what you say. I also appreciate her "holistic" approach to issues which effect your body.

#82011-05-04 12:13:25

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#92025-05-01

Very nice office, everyone was very friendly and helpful

#102010-11-29 15:16:15

What can we do better?

(answers:373)

This visit was great.

#12025-11-16

You were great. No suggestions

#22025-05-03

Always laugh at my jokes.

#32025-07-13

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#42010-12-16 10:06:03

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#52010-12-16 10:06:03

Can't think of a way to better your service; it was excellent.

#62025-09-24

If you continue the same level of care that I received today, I will be thrilled.

#72025-09-04

Keep it up!

#82025-05-28

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#92026-02-18

Can't think of anything right now.

#102010-10-21 15:50:32

Customer Rating : 4.7

Based on 637 ratings