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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#12025-02-21

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#22011-01-05 15:21:33

I appreciated having a conversation with the Physician, as well as developing a plan together. Accentuating the positive when there is so much negative really helps in enthusiastically executing the plan.

#32025-11-13

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#42025-07-19

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#52025-02-28

I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.

#62011-05-26 11:49:32

I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too

#72011-10-19 12:56:42

Talking with the Physician

#82025-05-05

comfortable setting, nice office, helpful/polite staff

#92025-03-28

i liked the fact the doctor acutally explianed everything to me in a way that i as a child could understand. that was the part that i really enjoyed

#102025-04-26

See more patient answers >>

What can we do better?

(answers:373)

Keep up the thinks you are doing....

#12025-11-24

You were amazing

#22010-09-28 09:24:38

Excellent, no improvement needed.

#32025-09-20

relocate to our area (just kidding)

#42025-11-14

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#52025-01-15

No comments, everything is great.

#62011-02-21 13:37:17

watercooler in waiting room.

#72025-02-23

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#82010-11-08 11:23:38

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#92011-06-02 14:18:32

I am new here, so I don't have any suggestions at this time

#102025-04-16

see more patient answers >>