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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Yes your patiences and willingness to answer all my questions.

#12025-07-28

I liked the computers.

#22025-07-17

Friendliness of all staff.

#32025-05-22

everything is so gracious and lovely ....just add a fountain to complete ambience

#42025-09-04

The staff members were wonderful and very friendly. I was impressed by the doctor's expertise and professionalism.

#52025-08-27

The fact you aren't rushed.

#62026-01-27

Office was comfortable, and staff was extremely friendly and informative.

#72011-01-25 12:57:52

You LISTEN AND YOU HEAR

#82025-08-23

very professional

#92025-04-09

Being explained about shopping around at diff. pharmacies for pricing of prescriptions.

#102026-01-08

See more patient answers >>

What can we do better?

(answers:373)

More convenient office hours for those who work during the day. Perhaps one evening?

#12011-03-16 11:16:24

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#22025-06-14

Couldn't be better!

#32025-11-26

music in office was just okay

#42025-11-09

Be on time for our appointments

#52011-11-16 13:56:14

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#62010-09-09 11:12:17

Service was extremely good.

#72011-01-27 16:47:12

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#82011-03-24 10:10:11

you cannot serve me any better than I was served today

#92026-01-11

Can't everything was excellent!!!

#102011-12-06 11:22:30

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