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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the music and decor of the facility

#12026-02-27

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#22025-09-25

I appreciated that Dr. Ringpfeil took the time to thoroughly explain everything we spoke about. She did not simply provide a professional opinion, she provided her opinion and supplemented it with an explanation that made everything clear to me. I felt like I was listened to and interacted with, rather than just spoken at (which has often been my experience with other dermatologists). Thank you!

#32025-12-02

The physician and the art!

#42025-04-12

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#52011-06-02 11:41:01

The friendliness of the doctor and staff

#62011-01-24 15:16:37

The freindliness of the staff!

#72011-06-01 13:35:16

jenny's attention was excelent

#82011-11-30 09:16:36

Promptness

#92011-06-06 08:59:45

The medical assistant and the doctor listen and the doctor explains the procedure and different options very well and explains what to expect from different options or procedure.

#102025-04-15

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What can we do better?

(answers:373)

Great practice

#12011-03-14 13:52:46

There's nothing better, u already doing well.

#22025-07-16

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#32010-12-07 10:07:04

Have the patient internet working

#42011-09-08 11:08:45

you are the best!

#52011-08-10 10:32:44

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#62025-03-25

I can't think of anything else that you can do, everything was excellent.

#72025-07-12

all good

#82010-10-14 12:21:49

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#92025-09-25

watercooler in waiting room.

#102025-06-01

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