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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Bright cheerful offices.

#12011-03-28 15:28:21

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#22025-05-15

THE ATMOSPHERE IS LOVELY AND DR. RINGPFEIL IS VERY THOROUGH AND I HAVE CONFIDENCE IN HER.

#32026-01-13

very informative about everything

#42025-12-14

The ambiance, staff and physician

#52025-03-28

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#62025-11-30

The Dr. was very kind, compassionate and respectful as well as knowlegeable of alternative ways. She is a real doll. Happy to have her as my doc and would recommed her to clients at Arrowroot Health Food Store.

#72025-10-29

The amount of time the doctor spent and the medical assistant. I didn't feel rushed

#82025-06-09

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#92025-10-25

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#102025-04-08

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What can we do better?

(answers:373)

You were great. No suggestions

#12025-08-06

nothing

#22010-09-13 14:34:51

Couldn't be better!

#32025-02-06

relocate to our area (just kidding)

#42025-09-01

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#52010-11-10 12:28:11

REDUCE WAIT TIME TO SEE DOCTOR

#62011-01-10 12:20:58

Everything was wonderful

#72025-12-05

Having Lip Gloss we can give others to let others know about you.

#82025-02-08

Everything was excellent

#92025-07-08

Foodcoffe

#102025-10-10

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