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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#12025-08-17

I was very impressed by everyone I had contact with on the staff - they were so personable as well as professional which goes a very long way with me! The office itself is also beautiful, I love the artwork and the entire atmosphere!

#22011-12-14 13:47:03

Everything is very efficient!

#32025-12-19

The friendliness with the staff kept me comfortable.

#42025-11-28

I WAS VERY COMFORTABLE WITH THE VISIT

#52025-05-07

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#62025-07-15

Very efficient!

#72025-08-01

the doctors accent

#82026-01-30

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#92010-11-29 11:47:11

I like that everything was fully explained to me than before from previous doctors.

#102025-04-05

See more patient answers >>

What can we do better?

(answers:373)

THANK YOU!

#12026-01-02

Service was excellent!

#22010-09-30 13:09:12

don't see how you could improve anything

#32011-01-12 08:19:57

Can't imagine any better first impression.

#42011-02-24 14:49:37

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#52011-03-24 10:10:11

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#62011-02-22 11:25:39

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#72025-12-22

Everything is just great!

#82025-09-30

Great practice

#92011-03-14 13:52:46

All aspects of care were remarkable--much better than I've encountered elsewhere.

#102025-06-02

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