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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Love the technology. Dr. listened well to my concerns and was attentive.

#12025-11-28

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#22025-07-27

The doctor definitely has a wonderful bedside manner, so unexpected when a woman my age is dealing with aging vanity issues.

#32025-09-06

The professionalism was awesome.

#42012-07-03 15:04:31

Facility was very contemporary. Very welcoming.

#52011-05-02 09:29:24

Everyone was helpful. The appointment time was met and the service was wonderful.

#62012-12-04 12:12:44

The staff were very professional and service was above those i have had in the past.

#72011-03-29 09:40:00

Office atmosphere was wonderful, which made the experience that much better. It was nice to see Dr. Ringfeil in a not so hectic setting (like Jefferson Dermatology!)

#82026-01-18

the artwork on the walls

#92025-08-14

The waiting room had interesting products and information. The staff were professional, kind and had a nice process.

#102010-11-10 12:28:11

What can we do better?

(answers:373)

watercooler in waiting room.

#12025-10-08

super happy with visit

#22025-09-13

please change the paintings in the reception area....

#32011-02-02 11:01:42

It was a perfect experioence, I wouldn't change a thing!

#42025-11-15

everything was fine

#52011-02-24 15:01:34

no complaints. everything was fine.

#62026-05-14

Everything was wonderful

#72025-10-19

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#82010-11-08 11:23:38

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#92026-05-18

Everything was very clean and I cannot think of much you could do better.

#102025-11-23

Customer Rating : 4.7

Based on 637 ratings