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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The visit went smoothly, and the physician answered my questions directly.

#12025-06-28

everyone was very kind and helpful! and a nice atmosphere.

#22025-06-09

I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.

#32025-05-28

Doctor made eye contact while talking - this is truly the sign of a caring person. Thank you.

#42025-09-08

Promptness of being seen by physician, excellent, friendly staff. Dr. really listened and offered a plan to resolve my problem.

#52011-10-17 11:50:17

Everything was very quick which I like, plus I got all the information I needed in that short amount of time.

#62012-09-04 12:31:55

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#72026-03-28

very professional

#82026-02-21

Latte!

#92011-06-02 09:33:27

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#102026-04-05

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What can we do better?

(answers:373)

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#12010-09-28 11:03:56

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#22026-02-11

everything was great.

#32011-03-18 11:09:57

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#42025-11-12

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#52010-09-09 11:12:17

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#62011-09-21 14:47:49

I was served perfectly

#72011-02-14 08:46:29

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#82011-07-27 15:04:39

this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.

#92026-01-21

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.

#102026-01-02

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