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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

office is clean

#12011-05-02 14:47:10

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#22012-06-14 15:35:48

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#32011-12-21 17:29:36

The doctor saw me exactly when i was scheduled.

#42025-12-29

everything is so gracious and lovely ....just add a fountain to complete ambience

#52025-07-03

I did not have to wait to be seen at all. From the start of my visit until I walked out the door the doctor & staff were very professional & took the tim to answer my questions and listen to me also. I have been seen by other dermatologist and I was defibately impressed here.+++A+++ Higly recommended.

#62025-12-22

Everything was great and the people were very friendly.

#72025-11-01

the doctor was perfect- kind, open and informative

#82026-01-08

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#92011-05-26 09:34:01

I ejoyed the beauty of the office-a nice place to be. I was anxious to meet the Dr.-and I found her to be great-very thouough,friendly and professional

#102025-11-16

See more patient answers >>

What can we do better?

(answers:373)

Everything was great.

#12026-02-11

If it's not broke don't fix it...everything was handled very well

#22025-05-18

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#32010-11-10 12:28:11

u r awesome, make everything FREE!, haha jk, worth every penny!

#42011-12-21 17:29:36

don't change a thing!

#52026-03-20

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#62025-08-12

it was a little warm in the waiting area

#72025-04-23

every thing was great!

#82025-11-03

I really can't think of anything to add