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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

welll...besides the freeezing sensation applied to my paipai, i loved the paintings...for sure

#12025-10-15

i was pleased that she knew the italian language,it helped me a lot!!!!

#22025-05-09

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#32026-03-14

Overall I just appreciated the fact that my variety of issues were addressed, but of course there are always those questions that pop up after the fact. I appreciated the Dr & assistant's attentiveness. I also appreciated that the Dr was very conscience of what meds were pregnancy safe & not.

#42025-08-30

Everyone was attentive and friendly. The music in the waiting room was beautiful.

#52025-05-14

the doctor and assistant were very nice and the doctor very inormative and clear

#62025-04-14

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#72025-10-08

everything

#82026-02-12

That I was seen by the doctor and did not feel rushed.

#92025-05-31

location conveinent

#102026-02-28

What can we do better?

(answers:373)

No major suggestions. I got all the answers I needed.

#12025-09-12

frankly, everything was excellent

#22011-08-01 16:26:25

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#32010-12-07 10:07:04

Just keep up the good work!

#42025-12-02

The only downside is parking!

#52011-11-17 12:08:50

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#62025-09-06

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#72010-08-23 17:00:56

open an office in NJ

#82026-02-11

Lollipops if I don't cry.

#92026-02-26

Everything was wonderful

#102025-10-23

Customer Rating : 4.7

Based on 637 ratings
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