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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

thoroughness and timeliness of the doctor

#12025-11-25

thoroughness of staff

#22025-10-04

Friendly staff and very nice office space

#32011-05-27 14:24:47

The staff was thorough and extremely friendly, I felt welcomed and well informed.

#42011-12-01 14:56:48

The Dr treated me as a Person, not a commodity. She talked to me so I could understand what needed to be done and what possible courses of actions needed to be taken. I enjoyed the fact that the Dr. took time to listen to me & took action considering my desires as well.

#52025-10-07

I did not have to wait to be seen at all. From the start of my visit until I walked out the door the doctor & staff were very professional & took the tim to answer my questions and listen to me also. I have been seen by other dermatologist and I was defibately impressed here.+++A+++ Higly recommended.

#62025-11-28

thoroughness of staff

#72025-04-16

The doctor was excellent - really explained the issues and approaches very clearly. I would recommend this pratice to others!

#82025-11-05

The friendliness with the staff kept me comfortable.

#92025-03-29

The friendliness. professionalism and knowledge of all staff members.

#102025-11-06

What can we do better?

(answers:373)

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#12010-12-13 11:23:03

keep up what your doing

#22010-09-23 14:03:13

don't think you could!!

#32025-01-18

Everything was great.

#42025-10-16

Nothing more than today's appintment.

#52010-11-10 08:24:10

it was a little warm in the waiting area

#62025-09-16

Just continue to be as thorough and caring as my experience today. Quite like a breath of fresh air!

#72025-10-31

Do no change

#82010-08-19 14:48:13

everything was wondurful. Thanks!

#92025-03-09

I was very happy with the care I received.

#102010-09-14 10:44:00

Customer Rating : 4.7

Based on 637 ratings
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