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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#12025-06-26

Being treated promptly

#22010-12-22 09:39:41

Everyone staff, doctor and assistant, were very nice and helpful.

#32025-07-09

location conveinent

#42025-06-29

The friendliness of the staff, their attitude, their orange uniform..yessssss.

#52025-07-10

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#62011-12-05 10:22:59

the service, and the timely manner i was seen

#72011-03-29 10:26:45

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#82025-04-25

Very knowledgeable and good at explaining the condition.

#92025-02-05

cheerfulness of entire staff

#102025-11-01

What can we do better?

(answers:373)

I actually appreciated and was so very happy with all aspects of my visit.

#12025-01-03

more sample products

#22011-06-02 14:59:00

music in office was just okay

#32025-07-22

don't see how you could improve anything

#42011-01-12 08:19:57

this is my first time so will let you know as time progresses

#52010-11-02 11:02:24

Talk a little slower

#62011-09-12 11:44:23

Give me a good report!!!!!!

#72025-10-08

Later evening hours and/or weekend hours.

#82011-05-27 15:59:15

Nothing that I could think of would be better.

#92025-10-10

The restroom could be cleaner.

#102011-01-19 08:56:51

Customer Rating : 4.7

Based on 637 ratings
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