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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Doctor Ringpfeil was very friendly, interested and seemed to take a personal interest in me and my husband.

#12025-08-20

I didn't feel rushed when asking questions - the staff took the time to explain answers well.

#22025-12-28

thoroughness and timeliness of the doctor

#32025-11-03

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#42011-04-19 09:23:01

Knowledgable and friendly staff.

#52025-04-09

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#62011-01-25 09:09:30

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#72011-09-28 14:40:16

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#82025-05-12

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#92012-10-25 11:48:39

EVERY ONE WAS REALY NICE

#102025-08-24

What can we do better?

(answers:373)

before prescribing a very expensive treatment, inform the patient you are doing so.

#12025-11-22

fantastic service

#22025-06-18

don't change a thing!

#32025-09-23

I am perfectly happy, which is why i keep returning.

#42011-10-03 12:18:59

can't think of anything

#52011-12-12 10:13:47

music in office was just okay

#62025-11-03

can't think of anything

#72011-12-12 10:13:47

your office was just as described to me, most impressive!

#82011-09-07 11:57:29

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#92011-02-09 12:32:20

you are the best!

#102011-08-10 10:32:44

Customer Rating : 4.7

Based on 637 ratings
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