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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was very pleasant and I very much appreciated the fact that there was no waiting for either the medical assistant or the doctor. Thank you!

#12025-11-20

Nice & freindly staff, very pleasant.

#22011-01-17 15:00:26

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#32025-10-02

Appt hours are great for early morning. Great staff!

#42026-01-01

Attention to detail on part of doctor and assistant

#52026-02-17

I was made to feel comfortable and was happy that I felt listened to and as though my needs were addressed. I feel confident that the doctor is determined to assist me with my multiple issues. The medical assistant and receptionist were also very helpful and welcoming. Thank you.

#62025-12-19

Everyone was so pleasant,and nice.

#72026-01-14

Everyone was knowledgeable and comfortable... clean, efficient, great!

#82011-04-18 09:46:06

Friendliness of everyone.

#92025-07-12

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#102025-06-28

What can we do better?

(answers:373)

Keep it up!

#12026-01-03

Provide some written information for questions asked. I can't remember everything said.

#22025-05-15

My experience in the office today was absolutely excellent

#32025-06-25

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#42025-05-25

The service is wonderful nothing needs to be changed.

#52026-01-22

Can't everything was excellent!!!

#62011-12-06 11:22:30

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#72025-07-08

Top rate service. A great total experience.

#82025-08-18

keep up the good work. you have an excellent service and your office is great

#92026-02-24

Everything was wonderful

#102025-11-08

Customer Rating : 4.7

Based on 637 ratings
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