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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

i was pleased that she knew the italian language,it helped me a lot!!!!

#12025-04-12

The office has a very relaxed setting this was the most comfort that I ever felt going to any doctors office, and also great music, you guys we here from me around the holidays and after my outcome with the other specialist!!! Thanks again!! Service AAAAA+++++++++

#22025-11-28

The doctor answered all of my questions and concerns

#32026-02-28

I was very impressed that Dr. Ringpfeil took the time out to talk to me and treat me like an individual. I am completely comfotable here and I will be coming here for my treatment.

#42011-05-04 14:47:50

Appearance of office, professionalism and efficiency of staff and doctor.

#52012-10-03 12:03:35

Did not have to wait at all. Other places I would wait 4 hours or more.

#62010-11-10 08:57:14

the whole experience

#72026-02-27

Your neatness. The orange uniforms give a cheery, clean appearance to the practice.

#82025-07-20

Being treated promptly

#92010-12-22 09:39:41

efficiency, carefulness, thoroughness very much in evidence.

#102026-01-05

What can we do better?

(answers:373)

don't think you could!!

#12025-04-30

I cant think of anything

#22025-07-11

cannot be improved

#32025-09-07

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#42011-02-14 14:14:53

Service was excellent!

#52010-09-30 13:09:12

don't see how you could improve anything

#62011-01-12 08:19:57

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#72011-03-21 10:03:43

service was excellent

#82025-06-27

JUST THE WAY YOU SERVE ME NOW...........WITH GREAT RESPECT AND i REALLY APPRECIATE IT.

#92010-11-11 10:41:38

I am completely happy with my needs being met here.

#102010-08-23 16:52:07

Customer Rating : 4.7

Based on 637 ratings
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