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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I normally am turned off by palatial offices, but the office is so aesthetically beautiful, the fittings and art work so exquisite, that I am filled with admiration.

#12025-11-12

Minimal waiting time. So friendly and professional!!

#22012-10-01 11:08:39

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#32025-11-14

Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.

#42011-05-25 10:21:24

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#52025-08-19

The friendliness with the staff kept me comfortable.

#62025-09-17

Quickness of service, friendliness of staff

#72025-05-14

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#82025-10-04

Very efficient!

#92026-04-15

Attention to detail on part of doctor and assistant

#102025-10-25

What can we do better?

(answers:373)

super happy with visit

#12025-09-14

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#22025-10-13

keep on doing excellent customer service skills

#32026-02-16

It was a perfect experioence, I wouldn't change a thing!

#42026-04-20

Nothing I can think of

#52025-07-01

I really can't think of anything to add

#62010-11-24 09:41:39

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#72011-07-12 14:35:20

Everything was perfect today

#82010-10-05 10:42:21

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#92025-06-19

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#102025-06-27

Customer Rating : 4.7

Based on 637 ratings