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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was so pleasant,and nice.

#12025-09-09

Artwork, National Geographic

#22011-05-18 16:03:39

I felt the doctor really took the time to listen to me, as well as explain all of the important medical information.

#32025-05-31

Electronic Files

#42010-11-15 12:09:12

Information provided by doctor.

#52026-03-15

Attention by all staff.

#62025-08-06

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#72025-10-30

Dr. Ringpfeil has a great bedside manner and is very patient. Loved the art work!

#82011-04-11 16:33:05

the staff was extremely friendly, polite and worked well with my 6 year old

#92025-11-28

Everyone was knowledgeable and comfortable... clean, efficient, great!

#102011-04-18 09:46:06

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What can we do better?

(answers:373)

Great practice

#12011-03-14 13:52:46

Keep doing what you are doing!

#22025-07-18

So far so good!

#32011-01-04 10:23:13

So far so good!

#42011-01-04 10:23:13

Thank you

#52011-02-23 17:11:29

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#62025-05-24

Just don't change what you're doing

#72025-07-29

nothing just keep up the good work.

#82025-06-27

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#92011-01-31 10:42:48

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#102026-03-04

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Customer Rating : 4.7

Based on 637 ratings