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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor was very attentive.

#12010-12-08 09:37:02

Attention to detail on part of doctor and assistant

#22025-03-21

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#32012-10-25 11:48:39

Latte!

#42011-06-02 09:33:27

Yes, straight answers

#52025-01-26

Friendly attentive staff and very nice ambience (love the art work!)

#62025-01-05

The friendliness of the staff, their attitude, their orange uniform..yessssss.

#72025-11-11

THE DOCTOR WAS GREAT. REALLY EXPLAINED THINGS WELL AND LISTENED TO MY CONCERNS.

#82025-03-22

Was able to get an appointment on the same day. Staff worked deligently to assist with my referral

#92011-05-27 10:56:18

The med assistant and the doctor were very pleasant and I feel like I can leave knowing that I am ok and had an excellent exam

#102025-05-20

What can we do better?

(answers:373)

everything was great.

#12011-03-18 11:09:57

Improve the movement of the mouse on its pad.

#22025-10-14

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#32025-11-16

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#42011-07-27 15:04:39

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#52025-11-23

keep up the good work. you have an excellent service and your office is great

#62025-04-28

everything was great

#72025-10-20

before prescribing a very expensive treatment, inform the patient you are doing so.

#82025-05-14

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#92011-07-12 14:35:20

fantastic service

#102025-05-23

Customer Rating : 4.7

Based on 637 ratings
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