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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The general friendliness, and knowledgeability of the Dr and staff.

#12025-08-06

That I was seen by the doctor and did not feel rushed.

#22025-03-15

everyone seemed genuinely friendly.

#32026-01-21

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#42011-05-26 10:18:40

Having Alana accompany me from start to finish of the appt. It was comforting.

#52011-04-28 17:24:05

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#62025-12-01

everything is so gracious and lovely ....just add a fountain to complete ambience

#72025-09-06

Leah

#82025-06-23

Knowledgable and friendly staff.

#92025-07-31

The office atmosphere: paintings, light fixtures.

#102025-09-24

What can we do better?

(answers:373)

no suggestions, you are doing a good job

#12026-02-03

less waiting time in the room

#22025-04-04

Everything was great! No further suggestion at this time.

#32025-04-30

Everything was wonderful

#42026-02-04

you cannot serve me any better than I was served today

#52025-07-24

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#62011-07-12 14:35:20

Keep up the great work!

#72011-03-03 11:57:42

No changes recommended at this time.

#82025-07-01

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#92025-07-21

we are okay

#102025-04-13

Customer Rating : 4.7

Based on 637 ratings
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