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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Beautiful Office and Wonderful Staff!

#12026-05-07

The visit went smoothly, and the physician answered my questions directly.

#22025-09-11

Very efficient, quiet, and clean.

#32026-02-25

Everyone is extremely nice and professional. I like the fact that the office is utilizing technology for things such as consent forms and patient information forms rather than paper. Good for the environment!

#42010-12-01 12:08:05

Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.

#52011-05-25 10:21:24

I liked the waiting room it was really nice.

#62025-11-05

Very professional and thorough.

#72026-03-16

the whole experience

#82025-08-07

nice music!

#92025-08-25

The doctor was very explainative and very friendly and precise.

#102010-11-22 10:46:33

What can we do better?

(answers:373)

Everything was good

#12011-03-08 15:22:54

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#22026-02-13

Just don't change what you're doing

#32025-10-24

Have some toys or children books in the waiting room

#42025-06-14

Can't everything was excellent!!!

#52011-12-06 11:22:30

Can't think of anything right now.

#62010-10-21 15:50:32

If you continue the same level of care that I received today, I will be thrilled.

#72025-08-19

everything was wonderful

#82010-08-25 12:47:35

you are the best!

#92011-08-10 10:32:44

cannot be improved

#102025-12-01

Customer Rating : 4.7

Based on 637 ratings