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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#12025-11-24

Being treated promptly

#22010-12-22 09:39:41

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#32012-12-13 10:14:16

The docotr was very nice and helpful!

#42025-12-04

Thought Dr. Ringpfeil was very nice and professional!

#52025-03-10

Very efficient!

#62025-06-22

The appearance and presentation of the office.

#72025-05-13

Everyone was extremely friendly. Doctor was fantastic. Would highly recommend.

#82026-02-02

I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!

#92011-09-22 13:13:46

I followed the Dr. from Jefferson - Philadelphia. Dr. Ringpfeil is the best dermatologist I have had... and as a psoriasis patient I have had a few of them. For the first time, my skin reacts to treatment. Thank you!

#102025-12-06

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What can we do better?

(answers:373)

nothing

#12010-09-13 14:34:51

move closer to home

#22010-11-08 09:51:29

can't think of anything.

#32026-01-10

give me choices of what type of medicines that i can take

#42025-07-13

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#52010-10-13 09:38:13

Can't think of anything right now.

#62010-10-21 15:50:32

I cannot think of a thing that would make the visit any better.

#72010-11-03 15:36:43

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#82011-06-02 14:18:32

N/A. Everything was great!

#92025-06-19

You guys give excellent service

#102010-10-04 15:02:52

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