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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Nice & freindly staff, very pleasant.

#12011-01-17 15:00:26

Very relaxed and comforting environment. This was my first visit with a dermatologist and am quite happy with the experience.

#22025-06-15

The waiting room had interesting products and information. The staff were professional, kind and had a nice process.

#32010-11-10 12:28:11

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#42011-04-19 09:23:01

the doctor and the staff were excellent and very attentive.

#52025-05-01

Pleasant staff

#62026-01-11

The friendliness of everyone I came in contact with

#72025-06-12

very comfortable, but classy environment. Gave the feeling that the practice was upscale and therefore service would be quality

#82011-12-22 16:04:37

There was no option to thank Andrea, but she also did a lovely job.

#92011-12-20 08:37:39

Comfortable visit in a professional, reassuring, pleasant environment.

#102026-01-30

What can we do better?

(answers:373)

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#12026-03-26

Everthing was excellent

#22010-10-27 13:58:55

my visit was great

#32026-01-09

Waiting time in reception area was too long.

#42026-01-01

A sign in front of office to locate parking for first timers would be helpful.

#52025-05-13

Too Early

#62026-01-31

This was a great experience and I would not change anything

#72025-09-09

you can not top anything. this is the best run office and staff that I have ever been in.

#82011-05-26 11:49:32

JUST THE WAY YOU SERVE ME NOW...........WITH GREAT RESPECT AND i REALLY APPRECIATE IT.

#92010-11-11 10:41:38

couldnt be any better

#102025-11-08

Customer Rating : 4.7

Based on 637 ratings