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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Appearance of office, professionalism and efficiency of staff and doctor.

#12012-10-03 12:03:35

Quickness of service, friendliness of staff

#22025-11-20

I enjoyed how friendly everyone was.

#32025-07-01

The doctor was friendly and very thorogh -- I didn't feel rushed.

#42025-10-06

the doctor and assistant were very nice and the doctor very inormative and clear

#52025-09-08

I found this to be a very pleasant and professional appointment -- better than most .... I would absolutely recommend to others and will utilize the many services available at this office.

#62010-12-15 11:51:05

The service was excellent. I really enjoyed my vist!

#72011-04-12 14:51:28

The doctor didn't rush

#82026-03-25

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#92025-05-24

Office staff was very polite and Dr was very thorough and everything was automated!

#102026-04-14

What can we do better?

(answers:373)

All aspects of care were remarkable--much better than I've encountered elsewhere.

#12026-04-07

It was a perfect experioence, I wouldn't change a thing!

#22025-09-05

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#32011-07-12 14:35:20

Can not be better!

#42011-04-05 09:29:32

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#52011-03-24 10:10:11

Friday appointments with Dr. Ringpfiel

#62011-01-17 16:36:22

Talk a little slower

#72011-09-12 11:44:23

No room for improvement

#82026-01-04

everything was beyond my expectations . No doctor has ever given me such a complete exam

#92010-10-07 10:02:42

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#102010-11-04 16:32:44

Customer Rating : 4.7

Based on 637 ratings