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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everything was great!

#12025-03-23

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#22025-03-14

From the moment I walked in the great experience started for me.

#32025-05-26

Everyone staff, doctor and assistant, were very nice and helpful.

#42026-01-13

Everyone was wonderful, kind, helpful & extremely knowledgeable

#52026-02-22

every one was extremely friendly and helpful, loved the doctor

#62025-07-05

everyone was superb

#72025-09-22

best waiting room decor ever enjoyed talking to doctor

#82011-01-12 08:19:57

The frankness of the doctor

#92026-01-19

Everything even your choice of music.

#102025-12-02

See more patient answers >>

What can we do better?

(answers:373)

The service was great I don't see anything better u can do!

#12025-10-06

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#22011-09-16 11:42:32

The only downside is parking!

#32011-11-17 12:08:50

all good

#42010-10-14 12:21:49

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#52025-12-19

I do not believe there is a need to improve.

#62010-11-01 14:00:26

Service was fantastic. No suggestions.

#72011-11-29 13:58:45

keep up the good work. you have an excellent service and your office is great

#82026-02-03

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#92010-10-04 12:14:56

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#102010-12-16 10:06:03

see more patient answers >>