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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The office has a very relaxed setting this was the most comfort that I ever felt going to any doctors office, and also great music, you guys we here from me around the holidays and after my outcome with the other specialist!!! Thanks again!! Service AAAAA+++++++++

#12025-05-19

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#22026-02-08

The friendlyness

#32025-06-23

the swiftness and kindness of the staff, felt very comfortable

#42026-01-24

Your neatness. The orange uniforms give a cheery, clean appearance to the practice.

#52025-03-18

Everything was great. See you in 1 year. The office was super clean and nice.

#62025-04-02

Dr took time to answer all my questions.

#72025-08-08

Doctor was very knowledgable.

#82025-06-09

I was very impressed that Dr. Ringpfeil took the time out to talk to me and treat me like an individual. I am completely comfotable here and I will be coming here for my treatment.

#92011-05-04 14:47:50

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#102026-01-01

What can we do better?

(answers:373)

Everything was good

#12011-03-08 15:22:54

If it's not broke don't fix it...everything was handled very well

#22025-06-25

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#32010-11-10 12:28:11

my visit was great

#42025-05-12

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#52011-03-11 14:29:03

Keep it up!

#62025-06-17

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#72026-02-03

Nicer chairs in office

#82011-01-24 14:33:36

Couldn't be better!

#92025-07-01

Friday appointments with Dr. Ringpfiel

#102011-01-17 16:36:22

Customer Rating : 4.7

Based on 637 ratings
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