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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

New options! Every dermatologist I've gone to says and does the same things. I'm happy to be trying something new since those other methods didn't work.

#12011-05-19 10:14:50

Punctuality - Perfect Sense of humor of staff

#22025-05-08

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#32010-12-16 10:06:03

Doctor took the time to asnswer questions; computer technology

#42025-12-20

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#52026-03-20

I was made to feel comfortable and was happy that I felt listened to and as though my needs were addressed. I feel confident that the doctor is determined to assist me with my multiple issues. The medical assistant and receptionist were also very helpful and welcoming. Thank you.

#62025-08-30

The reassurance that my concerns were addressed.

#72010-11-09 11:24:08

The thorough exam that Dr. Ringpfeil gave me. The professionalism of the entire staff. Everything from the ambience to the music.

#82025-10-15

Everything was great. Very prompt, attentive service. Thank you.

#92025-06-30

Dr. Ringpfeil is extremely professional and thorough. I appreciated her manner and knowledge and will definately refer her to friends and family.

#102025-05-17

What can we do better?

(answers:373)

Great practice

#12011-03-14 13:52:46

Couldn't be better!

#22025-08-13

Appointments available on shorter notice

#32010-10-25 10:00:31

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#42025-08-07

No changes recommended at this time.

#52026-03-18

A little warmer temperature.

#62010-09-09 16:03:32

I can't think of anything else that you can do, everything was excellent.

#72025-05-25

Everything was well above my expecatations.

#82025-04-26

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#92025-04-23

Everything was great thanks!

#102011-02-25 11:46:15

Customer Rating : 4.7

Based on 637 ratings