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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness of all staff.

#12024-12-14

I'm impressed with the office layout & decore + like the classical music played.I continue to be impressed by Dr. Ringpheil, who is also treating my son.

#22025-08-16

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#32025-03-26

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#42012-12-10 09:51:20

very warm friendly staff

#52025-12-08

colors and plants

#62010-12-13 11:23:03

I have al;ways liked the Doctor and the satff

#72010-11-17 15:23:04

Everyone was very pleasant and I very much appreciated the fact that there was no waiting for either the medical assistant or the doctor. Thank you!

#82025-12-07

everything was wonderful.

#92025-08-28

I enjoyed how friendly everyone was.

#102025-01-04

What can we do better?

(answers:373)

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#12011-02-21 10:56:55

Keep it up!

#22024-12-27

Shorter wait

#32025-01-07

I was very happy with the care I received.

#42010-09-14 10:44:00

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#52025-03-28

So far, everything is great. Looking forward to future visits.

#62025-11-16

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#72010-08-23 17:00:56

Provide some written information for questions asked. I can't remember everything said.

#82025-11-23

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#92010-10-13 09:38:13

shorter wait time for new patient appointment.

#102025-05-30

Customer Rating : 4.7

Based on 637 ratings
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