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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

n/a

#12026-01-30

love the new office!!!!

#22025-07-06

Physician was very excellant in explaining treatment and cause of skin problem.

#32025-09-21

Staff and doctor was very friendly and informative

#42025-04-15

Personable experience.

#52011-04-26 10:31:17

I felt the doctor really took the time to listen to me, as well as explain all of the important medical information.

#62025-04-25

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#72025-10-24

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#82025-03-22

How nice and welcoming everyone is!

#92025-09-01

The reassurance that my concerns were addressed.

#102010-11-09 11:24:08

What can we do better?

(answers:373)

I would have liked to pay in cash but the receptionist had no change.

#12026-02-19

Don't know, you guys did a great job.

#22025-08-27

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#32010-12-15 19:35:32

I do not like waiting long periods of time in either the reception area or exam room fort he Dr to come in. The exam with the Dr should be relatively close to the appointment time

#42025-10-28

everything was great, i don't have any suggestions

#52010-10-25 11:08:34

I have no suggestions. I am very pleased with ever aspect of my care

#62010-10-18 16:25:51

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#72010-12-15 19:35:32

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#82011-04-29 11:02:03

Try to get enrolled as a provider in Tricare Prime!

#92026-01-26

No complaints at all. Excellent experience

#102010-09-30 10:38:51

Customer Rating : 4.7

Based on 637 ratings
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