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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the atmosphere alomg with the professionalism of the staff.

#12025-03-02

good service

#22025-12-17

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#32010-11-29 13:58:59

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#42025-06-07

very professional

#52010-11-30 07:53:54

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#62025-05-17

We liked that Dr. Ringpfeil explained everything to us and made my daugther (almost 6 yo) feel very comfortable in the office. She was very friendly, kind and professional.

#72025-03-07

Both the doctor and medical assistant were very knowledgable.

#82010-11-09 10:53:55

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#92011-11-17 15:30:47

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#102011-05-26 10:18:40

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What can we do better?

(answers:373)

Have the patient internet working

#12011-09-08 11:08:45

Can't think of anything staff were very helpful

#22025-05-06

All aspects of care were remarkable--much better than I've encountered elsewhere.

#32025-07-24

Everything was excellent

#42025-07-01

you are the best!

#52011-08-10 10:32:44

no recommendations necessary

#62025-10-21

No Comments

#72025-12-15

music in office was just okay

#82025-06-06

do not change a thing

#92026-01-17

watercooler in waiting room.

#102026-01-02

see more patient answers >>