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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

very professional

#12025-07-08

Staff was very friendly. The office is beautiful, organized, and very clean. I am very happy with my choice to see Dr. Ringpfeil!

#22025-05-03

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#32025-12-18

Office staff was very polite and Dr was very thorough and everything was automated!

#42026-04-10

the personalized acne regiment.

#52025-07-25

It was delightful to find a physician who really listened! Thank you.

#62026-01-06

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#72011-09-28 14:40:16

frendliness of entire staff doc is terrific

#82026-01-21

service

#92025-07-27

The office is really nice. The lobby is really nice and the doctor knows what she is doing..

#102025-08-06

What can we do better?

(answers:373)

A sign in front of office to locate parking for first timers would be helpful.

#12026-04-26

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#22011-09-21 14:47:49

Do no change

#32010-08-19 14:48:13

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#42011-03-21 10:03:43

more sample products

#52011-06-02 14:59:00

All my concerns were addressed, I was pleased.

#62011-03-11 11:53:21

Nothing missing.

#72025-06-14

I really can't think of anything to add

#82010-11-24 09:41:39

Excellent, no improvement needed.

#92025-05-03

This was a great experience and I would not change anything

#102026-04-29

Customer Rating : 4.7

Based on 637 ratings