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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I liked scheduling my appointment online, it was fast and simple.

#12012-10-02 10:02:31

The time the doctor took in answering questions and discussing issues

#22026-01-13

The doctor was very nice!

#32025-08-27

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#42025-09-11

Loved everything! Thank you so much

#52025-04-01

Dr. Ringpfeil is extremely professional and thorough. I appreciated her manner and knowledge and will definately refer her to friends and family.

#62025-07-18

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#72011-04-19 09:23:01

colors and plants

#82010-12-13 11:23:03

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#92026-02-14

everyone was superb

#102025-06-16

See more patient answers >>

What can we do better?

(answers:373)

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#12011-08-10 18:44:27

no complaints. everything was fine.

#22026-02-06

No major suggestions. I got all the answers I needed.

#32026-02-05

I would have liked to pay in cash but the receptionist had no change.

#42025-11-19

Everyone and everything is excellent!

#52011-03-23 10:51:26

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#62025-06-01

The restroom could be cleaner.

#72011-01-19 08:56:51

you can not top anything. this is the best run office and staff that I have ever been in.

#82011-05-26 11:49:32

Top rate service. A great total experience.

#92025-07-22

Very satisfied. Should get an office in Cherry Hill, NJ

#102025-09-15

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