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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

very comfortable, pleasant office setting

#12025-04-12

jenny's attention was excelent

#22011-11-30 09:16:36

Ease of getting an appointment. Other places called I needed to wait more than 4 months for an appointment.

#32025-01-29

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#42024-12-07

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#52025-01-30

Every aspect was oustanding, most importantly the expertise of the physician.

#62025-07-31

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#72025-02-13

THE MUSIC! WOW. IT REALLY WAS AMAZING. PLEASE DO A BEST OF CD.

#82025-03-10

The doctor is exceptionalyy easy to talk to. Excellent people skills!

#92025-11-21

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#102025-02-01

What can we do better?

(answers:373)

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#12011-02-07 10:50:14

The music in the waiting area could be a bit softer.

#22025-03-08

tell the Dr. to stop snowboarding and come back to skiing..;-)

#32011-12-07 10:55:46

keep on on trying to do your best

#42025-03-13

let people know about opportunity for free consultation with Jill(?) when making appointment.

#52010-09-13 11:24:22

coffee in waiting room

#62011-12-14 11:20:21

Nothing, my visit was great.

#72025-07-25

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#82025-06-11

Can't think of anything. I feel good about this visit.

#92010-09-09 11:47:56

Everything was great thanks!

#102011-02-25 11:46:15

Customer Rating : 4.7

Based on 637 ratings
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