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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Physician was very excellant in explaining treatment and cause of skin problem.

#12025-07-16

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#22025-06-13

Novel use of computers

#32025-09-29

Doctor was very knowledgable.

#42026-02-04

Ambiance and cleanliness of the office; informative, highly professional staff. Overall, this was a very pleasant experience.

#52025-12-08

the coutersy and attentiveness

#62026-03-20

There is an open, respectful friendliness about the practise.

#72025-12-05

The appearance and presentation of the office.

#82026-04-06

Staff professionalism,crisp action,friendly engagement,and a well designed entry area.

#92011-09-21 17:08:06

Outstanding experience across the board: Dr. R, Melissa, staff, facility.

#102010-11-29 10:34:31

See more patient answers >>

What can we do better?

(answers:373)

Everything was excellent.

#12025-06-24

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#22025-06-24

I am very satisfied now.

#32025-05-22

I was more than pleased with my first visit; a very warm and professional office

#42011-03-09 09:12:38

I was very happy with the care I received.

#52010-09-14 10:44:00

clear directions to facility

#62025-09-13

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#72011-08-10 18:44:27

I am completely happy with my needs being met here.

#82010-08-23 16:52:07

Everything was perfect today

#92010-10-05 10:42:21

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#102011-08-10 15:47:37

see more patient answers >>