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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The unhurried time spent by everyone

#12010-11-30 10:51:14

STAFF VERY FRIENDLY!

#22025-04-21

I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!

#32026-01-06

the stafff and doctor were extremely friendly

#42025-12-19

it was a good experience and the music was excellent!

#52025-11-20

Everyone was cordial and very attentive. Will definitely come back.

#62025-07-20

The overall feel of the office is excellent and comfortable.

#72026-02-24

Personable experience.

#82011-04-26 10:31:17

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#92012-10-25 11:48:39

I really liked that I felt as though I was in a warm and friendly environment vs the sterile and cold feel many other physicians offices maintain. I also thought the tablet P.C. was very cool!

#102026-03-14

What can we do better?

(answers:373)

I would have liked to pay in cash but the receptionist had no change.

#12026-03-11

N/A. Everything was great!

#22025-12-17

excellent service

#32025-09-14

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#42010-09-30 09:51:55

Less wait time for an appointment.

#52010-11-17 15:23:04

Thank you

#62011-02-23 17:11:29

I think you have done a great job.

#72011-02-21 16:01:23

More convenient office hours for those who work during the day. Perhaps one evening?

#82011-03-16 11:16:24

Just continue your good work to keep your credibility in place.

#92010-10-12 10:33:59

your office was just as described to me, most impressive!

#102011-09-07 11:57:29

Customer Rating : 4.7

Based on 637 ratings