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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The docotr was very nice and helpful!

#12025-05-15

I am extremely impressed. Felt comfortable and confident in the doctor's treatments. the staff was very professional yet kind and very helpful. The doctor's knowledge of medical condition

#22025-12-17

My visit was very professional. I walked in and was assisted with emmediately. I am very happy with the service that was given to me today. I will gladly return.

#32026-01-16

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#42025-09-23

Physician and medical assistant were both very friendly

#52025-05-28

The general friendliness, and knowledgeability of the Dr and staff.

#62025-02-02

Everyone very freindly. That's important.

#72025-02-15

I liked the paintings that are in the rooms.

#82011-06-02 11:25:09

comfortable setting, nice office, helpful/polite staff

#92025-07-27

Friendliness of office staff and professionalism of doctor.

#102011-01-17 16:36:22

What can we do better?

(answers:373)

Keep doing what you're doing.

#12025-09-14

can't think of anything

#22011-12-12 10:13:47

less waiting time for follow up appointments

#32025-04-10

can't think of anything.

#42025-08-01

Lollipops if I don't cry.

#52025-02-20

The restroom could be cleaner.

#62011-01-19 08:56:51

keep on doing excellent customer service skills

#72025-02-23

This visit was great.

#82025-08-20

everything was wonderful

#92010-08-25 12:47:35

Have the patient internet working

#102011-09-08 11:08:45

Customer Rating : 4.7

Based on 637 ratings
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