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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Timeliness and attention.

#12025-05-09

Very impressed by the Doctor and staff.

#22025-07-19

The doctor was very explainative and very friendly and precise.

#32010-11-22 10:46:33

Linda and the medical assistant were wonderful

#42011-09-16 11:42:32

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#52011-11-17 12:08:50

The office atmosphere: paintings, light fixtures.

#62025-02-14

The physician and the art!

#72025-11-16

the dr was much more insightful and knowledgeable than anyone in the past

#82025-11-06

I appreciated having a conversation with the Physician, as well as developing a plan together. Accentuating the positive when there is so much negative really helps in enthusiastically executing the plan.

#92025-03-13

The entire staff was friendly and attentive to my childs needs. Thank you!

#102026-02-03

See more patient answers >>

What can we do better?

(answers:373)

Appointments on Fridays

#12010-09-27 09:26:48

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#22025-06-20

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#32025-02-17

excellent service

#42025-12-06

It would be helpful to have some later evening hours, but the early morning hours work for me too!

#52026-01-06

Can't think of anything right now.

#62010-10-21 15:50:32

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#72010-09-09 11:12:17

Always laugh at my jokes.

#82025-09-06

I can't think of a single thing to make it better!

#92025-11-09

Completely satisfied

#102010-10-20 09:59:20

see more patient answers >>