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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The overall feel of the office is excellent and comfortable.

#12025-10-05

The medical assistant and the doctor listen and the doctor explains the procedure and different options very well and explains what to expect from different options or procedure.

#22025-07-19

Very professional and thorough.

#32025-10-14

The doctor is exceptionalyy easy to talk to. Excellent people skills!

#42026-02-09

I liked the office, very nice and clean. The doctor and doctor assistant were very nice and very concerened with my problems and answered my questions very well. Thank You agian

#52025-12-22

I LOVE the art work!

#62010-12-13 11:51:50

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#72012-12-06 11:38:48

It was very timely

#82025-08-04

Everything was great. See you in 1 year. The office was super clean and nice.

#92025-11-07

The entire staff was very attentive.

#102025-09-18

See more patient answers >>

What can we do better?

(answers:373)

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#12011-06-02 13:39:55

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#22025-05-31

There's nothing better, u already doing well.

#32025-08-12

website access to new patients more visable on site

#42026-01-10

you cannot serve me any better than I was served today

#52025-09-10

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#62010-10-13 09:38:13

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#72010-12-15 19:35:32

cannot be improved

#82025-10-01

no complains

#92025-12-30

everything was beyond my expectations . No doctor has ever given me such a complete exam

#102010-10-07 10:02:42

see more patient answers >>