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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The professionalism of the staff and doctor. Everyone was easy to talk to and my questions were answered.

#12025-05-06

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#22025-03-06

Friendliness and professionalism

#32025-05-07

I found the office pleasant and staff, medical assistant, and doctor very friendly, yet very efficient, well-informed, professional, and knowledgeable. A very satisfying experience!

#42024-12-04

Very efficient, quiet, and clean.

#52025-03-03

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#62025-04-07

the doctor was perfect- kind, open and informative

#72025-07-27

Knowledgeable and friendly staff...very short wait

#82010-12-22 11:56:01

the coutersy and attentiveness

#92025-10-30

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#102012-12-14 09:58:48

What can we do better?

(answers:373)

There's nothing better, u already doing well.

#12025-02-11

very satisfied

#22010-10-13 11:22:48

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#32025-04-03

Keep up the thinks you are doing....

#42025-08-16

no complains

#52025-04-25

Service was excellent!

#62010-09-30 13:09:12

Just continue your good work to keep your credibility in place.

#72010-10-12 10:33:59

It was a perfect experioence, I wouldn't change a thing!

#82025-10-28

The service was great I don't see anything better u can do!

#92025-08-28

tell the Dr. to stop snowboarding and come back to skiing..;-)

#102011-12-07 10:55:46

Customer Rating : 4.7

Based on 637 ratings
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