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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#12011-05-26 09:34:01

cleanliness of office, layout of facility, short wait time to see physician, communication skills of physician and medical asst.

#22025-09-13

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#32025-03-19

The ample amount of time that the dr spent talking to me

#42026-01-13

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#52025-05-25

Staff professionalism,crisp action,friendly engagement,and a well designed entry area.

#62011-09-21 17:08:06

Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.

#72011-01-12 12:15:01

Every one is very nice and attentive!!! The doctor and the assistent took their time to explain my options and answer my questions and concerns...Thanks a lot....

#82010-12-01 14:40:20

That I was seen by the doctor and did not feel rushed.

#92026-01-28

I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.

#102011-05-26 11:49:32

What can we do better?

(answers:373)

service wonderful!

#12011-01-03 11:45:01

Only the 30 minute wait time really should be shortened.

#22025-08-08

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#32011-06-02 13:39:55

everything was great.

#42011-03-18 11:09:57

Excellent, no improvement needed.

#52025-07-07

Keep doing the same thing.

#62025-06-15

not sure yet

#72025-10-19

keep on on trying to do your best

#82025-05-03

I wish there is a more flexible schedule for the morning visit.

#92010-12-16 12:15:00

I do not believe there is a need to improve.

#102010-11-01 14:00:26

Customer Rating : 4.7

Based on 637 ratings
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