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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The medical assistant was very helpful.

#12025-03-30

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#22010-11-29 11:47:11

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#32025-09-07

relaxing decor, classical music

#42025-07-26

Excellent service; thanks for not making me wait to be seen, like I do in every other doctor's office!

#52011-06-08 09:39:58

cleanliness of office, layout of facility, short wait time to see physician, communication skills of physician and medical asst.

#62025-12-08

Everything

#72025-09-19

The reception was warm and welcoming. I felt like I had been here before and it was the first time.

#82025-09-22

We liked that Dr. Ringpfeil explained everything to us and made my daugther (almost 6 yo) feel very comfortable in the office. She was very friendly, kind and professional.

#92026-01-02

Just friendliness.

#102011-01-05 14:23:47

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What can we do better?

(answers:373)

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#12025-09-02

Friday appointments with Dr. Ringpfiel

#22011-01-17 16:36:22

No major suggestions. I got all the answers I needed.

#32025-10-22

If you continue the same level of care that I received today, I will be thrilled.

#42026-01-18

Everything was great

#52010-11-04 12:31:22

watercooler in waiting room.

#62025-10-13

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#72010-10-04 12:14:56

Can't imagine any better first impression.

#82011-02-24 14:49:37

No changes needed.

#92025-06-13

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#102010-09-09 11:12:17

see more patient answers >>