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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!

#12011-06-02 11:41:01

Love the technology. Dr. listened well to my concerns and was attentive.

#22025-10-01

good service

#32025-11-15

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#42025-02-19

New options! Every dermatologist I've gone to says and does the same things. I'm happy to be trying something new since those other methods didn't work.

#52011-05-19 10:14:50

I didn't feel rushed and felt like I was really listened to and taken seriously. I didn't feel like someone was just throwing ointments at me to get me out the door. I really appreciate the care I received here. Thank you.

#62025-02-26

The atmosphere was pleasent and during appointment, didnt feel judged about skin.

#72026-01-27

Parking

#82025-05-03

The office staff is extremely friendly and make you feel very comfortable, along with Dr. Ringpfeil.

#92011-05-05 14:42:55

Leah

#102025-04-05

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What can we do better?

(answers:373)

Just don't change what you're doing

#12025-12-05

u r awesome, make everything FREE!, haha jk, worth every penny!

#22011-12-21 17:29:36

this is my first time so will let you know as time progresses

#32010-11-02 11:02:24

It's a little warm in the office.

#42026-01-25

I have no suggestions. I am very pleased with ever aspect of my care

#52010-10-18 16:25:51

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#62025-05-03

I really am not sure how you could improve. The visit was actually relaxing.

#72026-01-10

Can't think of anything right now.

#82010-10-21 15:50:32

excellent service

#92025-06-06

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#102011-07-26 14:19:25

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