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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#12025-07-09

The information the doctor knew about all the medicines

#22011-01-24 14:33:36

I love the Edith Piaf music being piped in - that was an awesome touch.

#32026-01-30

I like that everything was fully explained to me than before from previous doctors.

#42025-11-26

Dr made eye contact and listened to my concerns....

#52025-06-18

The location and setting of the office.

#62025-09-17

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#72025-07-22

colors and plants

#82010-12-13 11:23:03

This was the fastest (in a positive way) medical appointmenet I've had since moving to this area.

#92011-01-05 08:38:17

Jenny took the time to address all my concerns and gave me great advice. She was very professional, very knowledgeable, and friendly

#102011-05-27 09:49:17

What can we do better?

(answers:373)

Everyone and everything is excellent!

#12011-03-23 10:51:26

move closer to home

#22010-11-08 09:51:29

Being able to get an appointment at the time of the outbreak.

#32025-06-01

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#42026-02-06

not sure yet

#52025-05-14

Everything was great.

#62025-07-07

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#72011-06-02 13:39:55

all good

#82010-10-14 12:21:49

No comments at this time.

#92025-08-25

I'm completely satisfied, thank you.

#102010-11-09 11:24:08

Customer Rating : 4.7

Based on 637 ratings