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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I like the waiting room.

#12025-11-24

Very relaxed and comforting environment. This was my first visit with a dermatologist and am quite happy with the experience.

#22025-11-18

very comfortable, but classy environment. Gave the feeling that the practice was upscale and therefore service would be quality

#32011-12-22 16:04:37

I really liike the office space . I get a good feeling when i first cam in here. I alos like the doctor , shes seem very intelligent.

#42025-07-11

The MD had a conprehensive plan for the dermatological care of my son

#52025-06-10

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#62026-03-02

Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!

#72025-11-17

NO COMMENT AT THIS TIME.

#82026-01-09

Friendliness of the receptionist and Dr. Ringpfeil's expertise

#92026-04-17

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#102025-11-21

See more patient answers >>

What can we do better?

(answers:373)

Improve the movement of the mouse on its pad.

#12025-10-05

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#22025-12-09

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#32011-08-10 18:44:27

Thank you

#42011-02-23 17:11:29

everything was great.

#52011-03-18 11:09:57

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#62010-11-08 11:23:38

More chairs in the waiting room. More parking spaces.

#72010-09-15 12:08:01

Shorter wait

#82026-01-01

less waiting time for follow up appointments