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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#12025-03-26

Love the technology. Dr. listened well to my concerns and was attentive.

#22025-11-03

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#32011-01-04 09:06:32

Very impressed by the Doctor and staff.

#42025-08-11

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#52025-08-31

I'm impressed with the office layout & decore + like the classical music played.I continue to be impressed by Dr. Ringpheil, who is also treating my son.

#62025-11-11

the fact that the garbage cans in the bathroom opened electronically.

#72012-10-16 11:13:16

I love the decor of the office.

#82010-11-08 15:17:21

Beautiful Office and Wonderful Staff!

#92025-06-10

I liked the office, very nice and clean. The doctor and doctor assistant were very nice and very concerened with my problems and answered my questions very well. Thank You agian

#102024-12-03

What can we do better?

(answers:373)

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#12025-05-04

Service was excellent!

#22010-09-30 13:09:12

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#32011-03-24 10:10:11

Everything was great.

#42025-08-23

you can not top anything. this is the best run office and staff that I have ever been in.

#52011-05-26 11:49:32

Don't change a thing

#62010-12-14 13:17:28

Everything was excellent.

#72025-09-22

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#82025-09-23

Thank you

#92011-02-23 17:11:29

Parking was a little tight.

#102011-06-09 15:52:46

Customer Rating : 4.7

Based on 637 ratings
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