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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Clean, bright, well appointed office

#12025-07-18

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#22025-11-15

Office looks great!

#32026-04-03

Doctor's thoroughness and bedside manner (and great blue eyes).

#42025-05-29

yES, THERE WAS A DELAY IN SEEING THE DOCTOR AND THE MEDICAL ASST. ACTUALLY APOLOGIZED AND EXPLAINED THE PROBLEM. THAT RARELY HAPPENS IN ANY DOCTORS OFFICE I HAVE EVER BEEN IN.

#52010-11-11 10:41:38

The electronic registration.

#62026-03-28

I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!

#72026-03-26

I thought the waiting area was decorated beautifully and made me feel relaxed and at home.

#82025-06-03

Office was very nice, comfortable atmosphere.

#92025-08-11

the dr was much more insightful and knowledgeable than anyone in the past

#102026-02-05

What can we do better?

(answers:373)

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#12025-07-25

I can't think of anything.

#22010-08-25 14:18:06

keep on what you are doing because you are doing a good job

#32025-07-18

Complimentary BMW with first visit

#42025-07-25

The only downside is parking!

#52011-11-17 12:08:50

All fine

#62026-03-18

your office was just as described to me, most impressive!

#72011-09-07 11:57:29

I can't think of anything.

#82010-08-25 14:18:06

Nothing more than today's appintment.

#92010-11-10 08:24:10

Its hard to find anything that you guys didn't do correct. Keep up the good work

#102011-08-03 11:52:57

Customer Rating : 4.7

Based on 637 ratings