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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil is wonderful. I must say i've visited various dermatologist in the past and this is the first doctor that has touched my face. Very important to me so that was big believe it or not. Also very easy to talk to and you dont feel rushed.She explains well. i'm very satisfied with my visit.

#12026-04-24

the service, and the timely manner i was seen

#22011-03-29 10:26:45

Outstanding experience across the board: Dr. R, Melissa, staff, facility.

#32010-11-29 10:34:31

The MD had a conprehensive plan for the dermatological care of my son

#42026-04-18

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#52025-12-15

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#62025-07-27

Having the classical music from WRTI radio station in the background as well as the amicable staff

#72026-04-03

EXCELLENT SERVICE, THANK YOU FOR YOUR ADVISE & ASSISTANCE. VERY CLEAN, NICE & CONFIRTABLE OFFICE SETTING. VERY KNOWLEDGEBLE DOCTOR. THANK YOU AGAIN. I WILL RECOMMEND YOU GUYS TO OTHERS. EXCELLENT JOB!!!

#82026-03-24

The doctor was very thorough.

#92026-06-17

i would like to think more about that

#102026-03-07

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What can we do better?

(answers:373)

No comments at this time.

#12026-02-04

Have some toys or children books in the waiting room

#22025-08-27

More appointment availability either early or later (before or after the normal 9-5 workday)

#32010-08-23 16:22:28

less waiting time for follow up appointments

#42026-02-08

Can't think of a way to better your service; it was excellent.

#52026-01-15

My first time experience was great and there are no improvements that I can suggest at this time.

#62026-04-13

more relaxing music

#72026-04-23

I was more than pleased with my first visit; a very warm and professional office

#82011-03-09 09:12:38

Everything was outstanding

#92011-11-18 16:18:36

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#102011-03-24 10:10:11

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Customer Rating : 4.7

Based on 637 ratings