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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Attention by all staff.

#12025-03-13

Dr very friendly and made me comfortable.

#22025-06-18

Everyone was very friendly

#32025-08-08

Patience and Politiness

#42025-07-14

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#52025-10-08

staff/ambiance/cleanliness

#62025-12-06

The reassurance that my concerns were addressed.

#72010-11-09 11:24:08

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#82025-08-09

The Dr. listened and was patient. I was nervous!

#92025-12-04

Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.

#102011-05-25 10:21:24

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What can we do better?

(answers:373)

no recommendations necessary

#12025-11-17

Lollipops if I don't cry.

#22025-04-06

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#32010-10-13 09:38:13

Excellent, no improvement needed.

#42026-01-17

clear directions to facility

#52026-01-03

Cookies and Milk! Seriously, I love coming in and being seen promptly. More importantly, I like the fact that the doctor was not distracted and there was not a single interruption.

#62025-04-05

Try to get enrolled as a provider in Tricare Prime!

#72025-10-12

I couldn't find any parking.

#82025-10-15

everything was fine

#92011-02-24 15:01:34

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#102025-07-22

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