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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#12025-06-22

prompt everything explained clearly

#22025-05-13

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#32011-05-26 10:18:40

the service, and the timely manner i was seen

#42011-03-29 10:26:45

The time the doctor spent with me.

#52026-03-31

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#62025-12-25

The freindliness of the staff!

#72011-06-01 13:35:16

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#82012-07-26 11:37:17

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#92025-08-21

Nice & freindly staff, very pleasant.

#102011-01-17 15:00:26

See more patient answers >>

What can we do better?

(answers:373)

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#12011-07-11 11:52:49

coffee in waiting room

#22011-12-14 11:20:21

I am perfectly happy, which is why i keep returning.

#32011-10-03 12:18:59

Lollipops if I don't cry.

#42025-11-08

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#52010-09-09 11:12:17

no complains

#62026-01-05

keep up what your doing