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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

So much better then other doctors offices, very very friendly, Love it.

#12011-04-05 09:29:32

quickness of the whole process design and comfort of the offices

#22025-05-13

comfortable setting, nice office, helpful/polite staff

#32026-01-15

Appt hours are great for early morning. Great staff!

#42025-10-28

Both the doctor and medical assistant were very knowledgable.

#52010-11-09 10:53:55

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#62025-12-29

The full explanation of my possible condition and the best line of treatment.

#72010-12-16 12:26:48

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#82025-10-03

Everything was great!

#92026-04-20

The music and the abience in the office was superb!

#102026-04-16

What can we do better?

(answers:373)

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#12026-01-17

I really am not sure how you could improve. The visit was actually relaxing.

#22026-03-06

NO COMMENT AT THIS TIME.

#32025-06-09

Service was excellent!

#42010-09-30 13:09:12

Information for patients to take on latest findings/research in the field

#52025-11-22

No Comments

#62025-10-21

open an office in NJ

#72026-03-13

Keep doing what you're doing.

#82025-07-02

nothing

#92010-09-13 14:34:51

keep on doing excellent customer service skills

#102025-05-06

Customer Rating : 4.7

Based on 637 ratings