Book
Appt
Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Sitemap

Home

Loading calendar…

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

computerized medical record

#12025-05-31

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#22026-01-19

the doctor was comprehensive, concerned and frank

#32025-09-21

Overall friendliness of the staff. Atmosphere was very comfortable.

#42025-10-18

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#52025-06-30

No wait time for appointment - attentiveness of PA

#62011-05-04 19:03:57

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#72025-12-01

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#82025-07-14

everyone was superb

#92025-09-01

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#102026-02-06

What can we do better?

(answers:373)

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#12025-10-20

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#22011-06-02 13:39:55

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#32026-02-18

Excellent, no improvement needed.

#42025-10-20

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#52026-04-26

It was a very good visit! Thank You!

#62025-09-07

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#72011-09-16 11:42:32

NO COMMENT AT THIS TIME.

#82025-12-12

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#92025-07-25

My first time experience was great and there are no improvements that I can suggest at this time.

#102025-07-13

Customer Rating : 4.7

Based on 637 ratings