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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#12012-10-16 12:55:55

I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.

#22011-05-26 11:49:32

Everyone was incredibly kind, informative and helpful. It was one of the best doctor office experiences I've ever had.

#32025-06-13

A good service

#42025-10-23

Doctor was very knowledgable.

#52025-07-02

It is very impressive and comforting the way that Dr. Rignfeil listens to what you say. I also appreciate her "holistic" approach to issues which effect your body.

#62011-05-04 12:13:25

I actually look forward to my doctor's visits! Been a patient of Dr. R's since she was in Center City and have referred family and friends to her!

#72010-11-24 09:41:39

The doctor was very explainative and very friendly and precise.

#82010-11-22 10:46:33

Being treated promptly

#92010-12-22 09:39:41

Didn't have to wait long to see to get into the room, or for the doctor to come in. The doctor & medical assistant took the time to explain the medications, when I should take them, how much I should use and what they would do to my skin.

#102025-08-19

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What can we do better?

(answers:373)

I have no suggestions. I am very pleased with ever aspect of my care

#12010-10-18 16:25:51

Can not be better!

#22011-04-05 09:29:32

Nothing, my visit was great.

#32025-09-16

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#42025-05-08

Everything was great.

#52025-02-27

I am very satisfied now.

#62025-02-28

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#72011-07-27 15:04:39

music mix

#82025-03-21

Complimentary BMW with first visit

#92025-09-05

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#102011-07-11 11:52:49

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