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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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SKIN

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor explained things thoroughly to me. She was able to treat a couple of skin growths on site today. I was given a couple of sample products as well as a coupon toward the purchase of one of the prescribed products that I am to use.

#12011-05-18 16:40:00

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#22011-01-05 15:21:33

Dr Ringfell was very attentive to my problem. She reviewed my medical history throughly unlike any other physician that I have met before. I felt that she aswered to all my questions with extreme knowledge and confidence. I am leaving my appointment today reasured that she will find the right diagnosis to my problem.

#32024-08-07

The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!

#42024-06-26

Timeliness and attention.

#52024-09-15

Love visiting with Jill - she makes the visit easy.

#62010-11-11 16:01:31

How great everyone treats you here!

#72024-03-06

Leah

#82024-10-13

the service, and the timely manner i was seen

#92011-03-29 10:26:45

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#102024-04-18

What can we do better?

(answers:373)

A little warmer temperature.

#12010-09-09 16:03:32

More appointment availability either early or later (before or after the normal 9-5 workday)

#22010-08-23 16:22:28

Better parking?

#32024-07-13

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#42011-02-21 10:56:55

Good the way it is.

#52024-11-11

It was a perfect experioence, I wouldn't change a thing!

#62023-12-30

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#72010-12-16 10:06:03

I think everything was wonderful. Keep up the good work!

#82011-02-22 09:25:17

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#92024-02-29

THANK YOU!

#102024-03-16

Customer Rating : 4.7

Based on 637 ratings
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