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Online Consultation

Get treatment plan from Dr. Ringpfeil or Dr. Abraham by tomorrow evening without visiting the office.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I appreciated having a conversation with the Physician, as well as developing a plan together. Accentuating the positive when there is so much negative really helps in enthusiastically executing the plan.

#12024-09-22

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#22012-07-26 11:37:17

We liked that Dr. Ringpfeil explained everything to us and made my daugther (almost 6 yo) feel very comfortable in the office. She was very friendly, kind and professional.

#32024-11-10

Everything even your choice of music.

#42024-05-26

interaction with staff

#52024-10-24

Very nice medical assistant and doctor.

#62011-05-25 11:22:06

jenny's attention was excelent

#72011-11-30 09:16:36

The professionalism was awesome.

#82012-07-03 15:04:31

The information provided by the physician was very helpful and useful. I would gladly do what she recommended.

#92024-06-28

I didn't feel rushed when asking questions - the staff took the time to explain answers well.

#102024-06-01

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What can we do better?

(answers:373)

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#12024-09-21

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#22011-08-10 18:44:27

fantastic service

#32024-09-22

move closer to home

#42010-11-08 09:51:29

Can't think of anything, all was excellent.

#52011-05-03 10:51:30

This has been one the best office that i have been to in forever.

#62024-09-10

Nicer chairs in office

#72011-01-24 14:33:36

Everything was wonderful

#82024-11-08

So far, everything is great. Looking forward to future visits.

#92024-06-29

Don't change anything

#102025-01-05

see more patient answers >>