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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

no waiting

#12024-12-18

Everyone is extremely nice and professional. I like the fact that the office is utilizing technology for things such as consent forms and patient information forms rather than paper. Good for the environment!

#22010-12-01 12:08:05

The office is really nice. The lobby is really nice and the doctor knows what she is doing..

#32024-08-07

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#42024-08-19

The medical assistant was very friendly and sat with me through the registration process to ensure my computer worked properly. The clinican was very patient and provided excellent care.

#52011-05-25 13:14:40

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#62010-11-29 11:47:11

efficiency, carefulness, thoroughness very much in evidence.

#72024-06-11

Novel use of computers

#82024-07-19

Doctor was very attentive and answered all questions/concerns.

#92024-06-19

Everything was great!

#102024-12-13

See more patient answers >>

What can we do better?

(answers:373)

service was excellent

#12024-02-28

Nothing!

#22024-10-02

I was impressed with every step of making the appointment to seeing the physician.

#32010-12-16 12:26:48

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#42011-07-27 15:04:39

A follow up, even if its an email, after the apt. could help!

#52010-08-23 16:38:55

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#62011-04-29 11:02:03

No comments at this time.

#72024-12-08

no complains

#82024-04-01

Nothing missing.

#92024-03-16

THANK YOU!

#102024-09-23

see more patient answers >>