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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The people are friendly and understand.

#12025-04-21

start to finish it was a perfect experience, i found the reception area very heplful and understanding,

#22024-07-08

Everyone was cordial and very attentive. Will definitely come back.

#32024-05-24

I was very impressed by the patience and information the staff provided--I did not feel rushed at all and was able to ask many questions.

#42025-05-05

The freindliness of the staff!

#52011-06-01 13:35:16

I enjoyed the fast service and great eviorment. keep up the good work!

#62024-05-15

frendliness of entire staff doc is terrific

#72024-06-21

every thing was great.

#82024-08-27

I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.

#92024-06-27

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#102024-11-28

See more patient answers >>

What can we do better?

(answers:373)

No comments, everything is great.

#12011-02-21 13:37:17

This visit was great.

#22024-12-24

don't see how you could improve anything

#32011-01-12 08:19:57

I actually appreciated and was so very happy with all aspects of my visit.

#42025-04-24

Talk a little slower

#52011-09-12 11:44:23

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#62010-10-12 12:10:30

Try to get enrolled as a provider in Tricare Prime!

#72024-09-08

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#82010-12-07 10:07:04

No changes needed.

#92025-02-16

Everything was great

#102010-11-04 12:31:22

see more patient answers >>