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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Very efficient!

#12025-11-09

Dr. Ringpfeil

#22026-03-08

The information provided by the physician was very helpful and useful. I would gladly do what she recommended.

#32026-03-08

cheerfulness of entire staff

#42025-08-30

it was a good experience and the music was excellent!

#52025-12-12

I found the office pleasant and staff, medical assistant, and doctor very friendly, yet very efficient, well-informed, professional, and knowledgeable. A very satisfying experience!

#62025-09-23

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#72026-02-22

very informative about everything

#82025-09-26

The professionalism was awesome.

#92012-07-03 15:04:31

It was delightful to find a physician who really listened! Thank you.

#102026-04-17

What can we do better?

(answers:373)

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#12026-04-17

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#22010-12-15 19:35:32

not sure yet

#32026-01-09

I really am not sure how you could improve. The visit was actually relaxing.

#42026-04-03

can't think of anything.

#52026-01-26

I have no suggestions. I am very pleased with ever aspect of my care

#62010-10-18 16:25:51

Can't think of anything right now.

#72010-10-21 15:50:32

If it's not broke don't fix it...everything was handled very well

#82025-09-05

Everything was great!

#92011-02-17 17:11:54

no suggestions, you are doing a good job

#102025-11-06

Customer Rating : 4.7

Based on 637 ratings