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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#12025-06-16

Parking

#22025-04-01

I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.

#32025-02-01

Having the classical music from WRTI radio station in the background as well as the amicable staff

#42025-06-25

Doctor made eye contact while talking - this is truly the sign of a caring person. Thank you.

#52025-03-06

From the moment I walked in the great experience started for me.

#62025-06-13

Yes, the doctor listened attentively to my description of symptoms and was authentically interested in helping me to resolve a skin issue that numerous specialist have not been able to identify.

#72025-07-24

The atmosphere of the office was warm and friendly. The staff was professional and kind.

#82025-12-17

office is clean

#92011-05-02 14:47:10

Great Dermatologist!

#102025-06-27

What can we do better?

(answers:373)

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#12025-02-01

THANK YOU!

#22025-11-25

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#32026-01-06

Not a lot to improve on service is already top notch.

#42010-09-30 11:25:20

keep up the good work. you have an excellent service and your office is great

#52025-06-26

I wish there is a more flexible schedule for the morning visit.

#62010-12-16 12:15:00

Keep up the good work

#72025-10-29

Keep it up!

#82025-01-31

Loved all the options for appointments, very appreciative. Thank you

#92011-02-23 17:51:48

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#102011-07-28 15:11:23

Customer Rating : 4.7

Based on 637 ratings
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