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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The reassurance that my concerns were addressed.

#12010-11-09 11:24:08

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#22025-11-16

The staff were very professional and service was above those i have had in the past.

#32011-03-29 09:40:00

Everything was great!!!!!! I am so glad I found this place!

#42025-11-30

Appearance of office, professionalism and efficiency of staff and doctor.

#52012-10-03 12:03:35

Liked the all the friendliness of the doctor's assistants and the doctor as well. also loved the brightness and colors of the waiting room.

#62025-12-05

aNDREA AND DR RINGFEIL WERE ABS0LUTELY TERRIFIC AND VERY FRIENDLY

#72026-01-04

I loved the way Dr.Ringpfeil listened to my concerns and I also loved the fact that Dr. Ringpfeil very clearly expressed her views. I think she is an excellent doctor.

#82025-10-13

yES, THERE WAS A DELAY IN SEEING THE DOCTOR AND THE MEDICAL ASST. ACTUALLY APOLOGIZED AND EXPLAINED THE PROBLEM. THAT RARELY HAPPENS IN ANY DOCTORS OFFICE I HAVE EVER BEEN IN.

#92010-11-11 10:41:38

The time spent with the doctor....I always feel she cares and will take the time with you.

#102025-07-02

What can we do better?

(answers:373)

No changes recommended at this time.

#12025-05-12

was fine

#22025-06-29

Good the way it is.

#32025-02-19

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#42026-01-01

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#52025-10-10

Keep doing what you are doing!

#62025-04-08

You were amazing

#72010-09-28 09:24:38

no recommendations necessary

#82025-07-03

Keep doing what you are doing!

#92025-04-19

you can not top anything. this is the best run office and staff that I have ever been in.

#102011-05-26 11:49:32

Customer Rating : 4.7

Based on 637 ratings
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