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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I like the waiting room.

#12025-07-01

Linda and the medical assistant were wonderful

#22011-09-16 11:42:32

The time the Doctor spent talking to me about my problem. She did not rush.

#32011-12-15 12:54:52

Music. Dr. Ringpfeil. MA/Kathleen.

#42025-07-30

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#52026-01-19

The computer registration

#62025-07-19

thoroughness and timeliness of the doctor

#72026-02-04

We liked that Dr. Ringpfeil explained everything to us and made my daugther (almost 6 yo) feel very comfortable in the office. She was very friendly, kind and professional.

#82026-04-28

Love visiting with Jill - she makes the visit easy.

#92010-11-11 16:01:31

Attention by all staff.

#102025-11-26

What can we do better?

(answers:373)

no complaints. everything was fine.

#12025-10-22

Everything was great.

#22025-09-13

Can't everything was excellent!!!

#32011-12-06 11:22:30

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#42025-06-20

The service was excellent as is.

#52026-02-15

Everything is just great!

#62025-06-29

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#72011-08-10 15:47:37

Waiting time in reception area was too long.

#82026-05-14

Nothing missing.

#92026-02-03

No complaints at all, but since you asked, receptionist today could have been "warmer"

#102010-08-25 10:41:35

Customer Rating : 4.7

Based on 637 ratings