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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Being treated promptly

#12010-12-22 09:39:41

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#22025-07-20

The art on the walls.

#32025-06-08

Doctor was very attentive and answered all questions/concerns.

#42025-08-20

the doctor was perfect- kind, open and informative

#52025-07-15

Office was very nice, comfortable atmosphere.

#62025-02-22

The doctor and her Medical Assistant are very thorough and they take time to explain everything that you need to understand.

#72025-05-26

the doctor and the staff were excellent and very attentive.

#82025-09-23

STAFF VERY FRIENDLY!

#92025-09-21

NO COMMENT AT THIS TIME.

#102025-04-04

See more patient answers >>

What can we do better?

(answers:373)

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#12025-04-15

Don't know, you guys did a great job.

#22025-02-13

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#32010-12-15 19:35:32

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#42011-08-10 15:47:37

Everthing was excellent

#52010-10-27 13:58:55

everything was wondurful. Thanks!

#62025-04-20

just keep up the good work

#72011-04-19 10:17:20

can't think of anything.

#82025-05-04

please change the paintings in the reception area....

#92011-02-02 11:01:42

More convenient office hours for those who work during the day. Perhaps one evening?

#102011-03-16 11:16:24

see more patient answers >>