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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

everything

#12026-03-14

quickness of the whole process design and comfort of the offices

#22025-08-03

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#32011-01-04 09:06:32

I was very please with the service when setting up my appointment, and when I called back with questions concerning my insurance. Very pleasant and accomodating staff!

#42011-01-04 10:23:13

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#52025-09-08

Yes your patiences and willingness to answer all my questions.

#62025-10-28

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#72025-09-11

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#82025-07-29

quickness of the whole process design and comfort of the offices

#92026-03-12

Electronic Files

#102010-11-15 12:09:12

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What can we do better?

(answers:373)

keep on what you are doing because you are doing a good job

#12026-01-25

do not change a thing

#22026-01-02

Being able to get an appointment at the time of the outbreak.

#32025-07-17

Everything was perfect today

#42010-10-05 10:42:21

Keep doing what you are doing!

#52026-02-02

A follow up, even if its an email, after the apt. could help!

#62010-08-23 16:38:55

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#72011-09-14 09:34:31

Can't think of a way to better your service; it was excellent.

#82026-01-23

this is my first time so will let you know as time progresses

#92010-11-02 11:02:24

it was a little warm in the waiting area

#102025-12-27

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings