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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I loved the way Dr.Ringpfeil listened to my concerns and I also loved the fact that Dr. Ringpfeil very clearly expressed her views. I think she is an excellent doctor.

#12025-07-20

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#22011-12-21 17:29:36

Doctor took the time to asnswer questions; computer technology

#32025-11-15

Doctor made eye contact while talking - this is truly the sign of a caring person. Thank you.

#42026-03-06

Everything -- quiet, understated

#52025-10-22

Knowledgable and friendly staff.

#62025-07-05

the swiftness and kindness of the staff, felt very comfortable

#72025-12-24

The docotr was very nice and helpful!

#82025-11-13

The speed and throughness of the visit.

#92026-02-02

The time the Doctor spent talking to me about my problem. She did not rush.

#102011-12-15 12:54:52

What can we do better?

(answers:373)

Everything was very clean and I cannot think of much you could do better.

#12025-06-12

nothing just keep up the good work.

#22025-12-31

I think that you should just mkae the vists a little bit quicker, and thats all.

#32010-10-27 08:46:34

Can't think of anything, all was excellent.

#42011-05-03 10:51:30

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#52011-04-29 11:02:03

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#62025-06-11

nothing just keep up the good work.

#72026-01-19

You can't improve upon excellence.

#82025-11-29

I can't think how anything could have been better.

#92026-02-18

If you continue the same level of care that I received today, I will be thrilled.

#102025-08-09

Customer Rating : 4.7

Based on 637 ratings