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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I felt the doctor really took the time to listen to me, as well as explain all of the important medical information.

#12026-03-11

Parking

#22025-04-19

I like that everything was fully explained to me than before from previous doctors.

#32025-05-22

Everyone was very friendly and considerate. I did have to wait a little longer for the doctor to come in but the medical assistant was so polite and came in to offer me a magazine.

#42025-09-25

the people

#52025-07-20

I thought everyone was very professional and nice.

#62025-08-26

The office is beautiful and the Dr. and MA was very attentive

#72011-04-25 09:15:09

Punctuality of apointment.

#82025-05-20

The doctor's way of explaning everything.

#92025-12-07

Every one is very nice and attentive!!! The doctor and the assistent took their time to explain my options and answer my questions and concerns...Thanks a lot....

#102010-12-01 14:40:20

See more patient answers >>

What can we do better?

(answers:373)

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#12011-01-31 10:42:48

fantastic service

#22025-11-05

Everything was great.

#32026-02-10

Everything was excellent

#42025-05-30

this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.

#52025-10-06

Impossible! Best medical office experience possible.

#62011-10-17 16:27:23

It's a little warm in the office.

#72025-10-23

no recommendations necessary

#82025-05-02

Nothing more than today's appintment.

#92010-11-10 08:24:10

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#102010-10-13 09:38:13

see more patient answers >>