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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Electronic Files

#12010-11-15 12:09:12

The attentiveness I received by Dr. Ringpfeil. She explained everything well.

#22025-11-25

n/a

#32025-08-02

I liked the computers.

#42026-01-31

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#52026-01-31

All

#62026-02-02

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#72025-08-24

Everyone was very kind and helpful.

#82025-06-09

I have been extremly impressed with this practice.

#92011-04-13 12:25:11

The professionalism yet friendliness of the entire staff

#102025-12-05

What can we do better?

(answers:373)

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#12011-07-11 11:52:49

It's a little warm in the office.

#22026-01-17

If you continue the same level of care that I received today, I will be thrilled.

#32025-08-12

Everything was wonderful

#42025-06-08

Impossible! Best medical office experience possible.

#52011-10-17 16:27:23

Always laugh at my jokes.

#62026-03-26

Give me a good report!!!!!!

#72025-08-24

keep on on trying to do your best

#82025-10-14

Don't change anything

#92025-10-16

I can't think how anything could have been better.

#102025-12-08

Customer Rating : 4.7

Based on 637 ratings