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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was friendly, yet professional

#12026-01-04

Everyone very freindly. That's important.

#22025-08-01

Everything was explained to me in detail; the doctor especially was very thorough both during and after her examination.

#32025-08-04

Very efficient, quiet, and clean.

#42025-03-13

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#52011-05-26 09:34:01

Thought Dr. Ringpfeil was very nice and professional!

#62025-12-21

All

#72025-09-30

the service, and the timely manner i was seen

#82011-03-29 10:26:45

I like the waiting room.

#92025-10-27

STAFF VERY FRIENDLY!

#102025-10-17

See more patient answers >>

What can we do better?

(answers:373)

no suggestions

#12025-07-27

I was more than pleased with my first visit; a very warm and professional office

#22011-03-09 09:12:38

Nothing, my visit was great.

#32025-04-15

I couldn't find any parking.

#42025-09-12

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#52011-03-11 14:29:03

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#62025-10-10

Service was great, wouldn't change a thing.

#72010-10-06 09:19:36

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#82010-12-07 10:07:04

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#92010-11-10 12:28:11

Nothing, my visit was great.

#102025-08-31

see more patient answers >>