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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was cordial and very attentive. Will definitely come back.

#12025-02-02

Everyone is very nice.

#22024-12-03

The dr was very thorough and explained everything to me. She was also knowledgable about pricing.

#32024-05-27

cheerfulness of entire staff

#42024-08-25

respectful and relaxing

#52025-03-03

the personalized acne regiment.

#62024-10-23

Office staff was very polite and Dr was very thorough and everything was automated!

#72024-04-24

Office ambiance and the how attentive everyone is in the office.

#82024-05-14

Knowledgable and friendly staff.

#92024-10-01

respectful and relaxing

#102024-09-22

See more patient answers >>

What can we do better?

(answers:373)

wouldnt change nothing

#12024-08-09

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#22011-02-14 14:14:53

Just do the same good job

#32024-07-10

Top rate service. A great total experience.

#42025-01-19

give me choices of what type of medicines that i can take

#52024-10-31

very satisfied

#62010-10-13 11:22:48

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#72011-02-09 12:32:20

n/a

#82024-11-06

no complains

#92024-04-03

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#102011-07-11 11:52:49

see more patient answers >>