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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

everything was wonderful.

#12026-07-02

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#22011-12-21 17:29:36

Friendly staff and atmosphere

#32010-11-15 14:39:37

The friendliness of the entire staff

#42026-02-20

Very knowledgeable and good at explaining the condition.

#52026-03-25

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#62026-02-05

I liked the fact that the MA is an aesthetician too. I really think the staffis super friendly and would recomend you to my friends and family.

#72011-04-26 11:00:08

The entire staff was very attentive.

#82025-08-11

Attention to detail on part of doctor and assistant

#92025-12-11

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#102012-12-10 09:51:20

What can we do better?

(answers:373)

Very satisfied. Should get an office in Cherry Hill, NJ

#12025-11-29

Better parking?

#22026-04-14

I do not believe there is a need to improve.

#32010-11-01 14:00:26

The service is wonderful nothing needs to be changed.

#42025-08-24

I think you have done a great job.

#52011-02-21 16:01:23

everything was great, i don't have any suggestions

#62010-10-25 11:08:34

Everything was great!

#72026-01-25

Completely satisfied

#82010-10-20 09:59:20

Couldn't be better!

#92026-06-09

Don't change anything

#102026-01-31

Customer Rating : 4.7

Based on 637 ratings