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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#12026-02-08

Very efficient, quiet, and clean.

#22025-08-06

Friendliness of the receptionist and Dr. Ringpfeil's expertise

#32025-06-22

frendliness of entire staff doc is terrific

#42026-02-22

The neatness of the clinic and the efficency of the staff and the doctor. Dr. Ring fieil was wonderful and knows her fireld, i have been to several dermatologists and finally I found the one who knows what she is talking about.

#52025-08-04

Excellent service; thanks for not making me wait to be seen, like I do in every other doctor's office!

#62011-06-08 09:39:58

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#72025-09-07

Knowledgeable and friendly staff...very short wait

#82010-12-22 11:56:01

everyone was very nice.

#92025-08-16

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#102025-06-06

What can we do better?

(answers:373)

Everything was great! and everyone was very nice.

#12010-10-19 10:16:48

any information on services provided for enhancing skin apperance

#22025-07-19

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#32010-12-07 10:07:04

Everything is just great!

#42025-05-29

Information for patients to take on latest findings/research in the field

#52025-04-18

Always laugh at my jokes.

#62025-07-20

Later evening hours and/or weekend hours.

#72011-05-27 15:59:15

Better parking?

#82025-03-24

Nothing, my visit was great.

#92025-08-20

Maybe some more magazines for the guys. I`ll bring a few in...

#102026-01-31

Customer Rating : 4.7

Based on 637 ratings
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