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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I WAS VERY COMFORTABLE WITH THE VISIT

#12025-05-06

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#22025-05-29

service

#32025-05-16

doctor

#42026-02-04

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#52025-12-06

doctor

#62025-06-03

Woderful atmosphere and service

#72025-04-27

The doctor definitely has a wonderful bedside manner, so unexpected when a woman my age is dealing with aging vanity issues.

#82026-02-03

Everyone was so pleasant,and nice.

#92025-06-20

Friendliness of all staff.

#102025-04-30

See more patient answers >>

What can we do better?

(answers:373)

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#12011-07-12 14:35:20

more than adequate service!

#22025-05-08

Nothing more than today's appintment.

#32010-11-10 08:24:10

keep doing what you did.

#42011-03-11 14:14:27

Its hard to find anything that you guys didn't do correct. Keep up the good work

#52011-08-03 11:52:57

Be on time for our appointments

#62011-11-16 13:56:14

It was a very good visit! Thank You!

#72026-01-22

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#82011-08-10 15:47:37

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#92011-08-10 18:44:27

So far so good!

#102011-01-04 10:23:13

see more patient answers >>