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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Parking

#12025-10-24

The help desk (reseptionist/m.a) was phenomenal!

#22025-10-20

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#32011-04-15 08:36:16

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#42011-04-19 09:23:01

comfortable setting, nice office, helpful/polite staff

#52025-03-03

Dr. Ringpfeil is wonderful. I must say i've visited various dermatologist in the past and this is the first doctor that has touched my face. Very important to me so that was big believe it or not. Also very easy to talk to and you dont feel rushed.She explains well. i'm very satisfied with my visit.

#62025-11-30

The whole visit

#72025-10-30

Jenny took the time to address all my concerns and gave me great advice. She was very professional, very knowledgeable, and friendly

#82011-05-27 09:49:17

The doctor was extremely attentive, respectful and thorough. This was a very good visit overall.

#92025-03-22

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#102025-11-22

See more patient answers >>

What can we do better?

(answers:373)

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#12011-08-10 18:44:27

Everything was great! No further suggestion at this time.

#22025-07-13

Can't think of anything right now.

#32010-10-21 15:50:32

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#42025-05-30

Service was excellent, keep up your service as is.

#52025-03-26

More chairs in the waiting room. More parking spaces.

#62010-09-15 12:08:01

Very satisfied. Should get an office in Cherry Hill, NJ

#72025-10-10

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#82025-06-07

This was a great experience and I would not change anything

#92025-05-10

The restroom could be cleaner.

#102011-01-19 08:56:51

see more patient answers >>