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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Did not have to wait long.

#12026-02-04

knowledge and friendly

#22025-08-31

quickness of the whole process design and comfort of the offices

#32025-03-29

very professional

#42025-05-10

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#52012-12-13 10:14:16

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#62025-07-23

STAFF VERY FRIENDLY!

#72025-09-08

I'm impressed with the office layout & decore + like the classical music played.I continue to be impressed by Dr. Ringpheil, who is also treating my son.

#82025-06-23

Having the classical music from WRTI radio station in the background as well as the amicable staff

#92025-04-13

Dr. Ringpfeil appeared concerned about me.

#102026-01-29

See more patient answers >>

What can we do better?

(answers:373)

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#12011-08-10 18:44:27

This visit was great.

#22025-03-05

?water cooler in the waiting room?

#32025-02-15

Always laugh at my jokes.

#42025-04-26

Everything was great!

#52025-08-26

There's nothing better, u already doing well.

#62025-12-06

Can't think of a thing. I was very impressed.

#72010-09-27 14:45:03

it was a little warm in the waiting area

#82025-10-03

Can't think of anything staff were very helpful

#92025-11-02

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#102025-09-03

see more patient answers >>