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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The speed and throughness of the visit.

#12026-02-11

Friendliness and professionalism

#22025-09-07

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#32025-11-23

Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.

#42011-01-12 12:15:01

I liked the paintings that are in the rooms.

#52011-06-02 11:25:09

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#62011-11-17 15:30:47

I actually look forward to my doctor's visits! Been a patient of Dr. R's since she was in Center City and have referred family and friends to her!

#72010-11-24 09:41:39

being seen promptly

#82025-10-27

Doctor was very pleasant and informative.

#92026-03-24

the staff was extremely friendly, polite and worked well with my 6 year old

#102026-02-24

What can we do better?

(answers:373)

Not a lot to improve on service is already top notch.

#12010-09-30 11:25:20

Less wait time for an appointment.

#22010-11-17 15:23:04

everything was wonderful

#32010-08-25 12:47:35

Just keep up the good work!

#42026-03-09

Foodcoffe

#52026-02-23

no complaints

#62026-05-13

I think that you should just mkae the vists a little bit quicker, and thats all.

#72010-10-27 08:46:34

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#82011-02-21 10:56:55

Can't think of a thing

#92026-04-08

Just continue your good work to keep your credibility in place.

#102010-10-12 10:33:59

Customer Rating : 4.7

Based on 637 ratings