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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Professionallism

#12025-12-04

the whole experience

#22025-04-16

Did not have to wait long.

#32025-10-09

the coutersy and attentiveness

#42025-11-25

The doctor took a lot of time explaining my treatment and making sure I was comfortable.

#52025-11-25

Friendliness

#62011-01-03 09:55:52

everyone was great

#72025-11-03

the Dr

#82025-07-12

Friendly staff and very nice office space

#92011-05-27 14:24:47

The med assistant and the doctor were very pleasant and I feel like I can leave knowing that I am ok and had an excellent exam

#102025-07-12

What can we do better?

(answers:373)

can't think of anything

#12011-12-12 10:13:47

It was good

#22026-01-19

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#32011-07-27 15:04:39

No major suggestions. I got all the answers I needed.

#42026-04-08

Don't change a thing

#52010-12-14 13:17:28

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#62010-10-04 12:14:56

The lock on the door of the unisex bathroom is a little challenging in that you don't know whether it is locked or not. This was a little unnerving.

#72010-10-28 10:21:25

Friday appointments with Dr. Ringpfiel

#82011-01-17 16:36:22

I think that you should just mkae the vists a little bit quicker, and thats all.

#92010-10-27 08:46:34

If you continue the same level of care that I received today, I will be thrilled.

#102025-05-10

Customer Rating : 4.7

Based on 637 ratings