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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

How nice and welcoming everyone is!

#12025-05-10

The medical assistant and the doctor listen and the doctor explains the procedure and different options very well and explains what to expect from different options or procedure.

#22025-10-12

Yes your patiences and willingness to answer all my questions.

#32026-02-27

Friendly, clean, and helpful.

#42010-11-29 14:01:40

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#52025-05-13

The great service, short waiting time, and the doctor was super helpful!

#62026-03-19

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#72026-02-02

I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!

#82026-03-09

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#92011-11-17 12:08:50

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#102025-05-24

What can we do better?

(answers:373)

Good the way it is.

#12026-03-12

Nothing, Thank you so much.

#22011-03-04 10:10:02

Nicer chairs in office

#32011-01-24 14:33:36

Can't think of a way to better your service; it was excellent.

#42025-05-15

Can't think of anything, all was excellent.

#52011-05-03 10:51:30

Nicer chairs in office

#62011-01-24 14:33:36

Don't know, you guys did a great job.

#72025-06-01

can't think of anything.

#82025-06-05

Everything was wonderful

#92025-10-21

please make a reminder call. I checked my cell for one and you hadn't.

#102025-06-04

Customer Rating : 4.7

Based on 637 ratings
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