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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..

#12010-11-10 08:24:10

very professional

#22010-11-30 07:53:54

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#32025-06-30

Everyone was very attentive and helpful.

#42025-10-07

everybody very pleasant - and the backgroud music was such a relief from the musical noise one usually hears in waiting rooms

#52025-01-07

Everyone was very attentive and helpful.

#62025-12-10

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#72010-12-16 10:06:03

Staff was friendly, attentive and polite. Dr Ringpfeild is the first Dr I seen that has been able to provide a viable resolution for my condition

#82025-10-08

informative and efficient

#92012-09-05 09:52:41

The doctor made me feel very comfortable when I was asking questions.

#102025-10-07

What can we do better?

(answers:373)

Don't change anything, it's excellent.

#12010-11-08 15:17:21

Can't think of anything staff were very helpful

#22025-01-05

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#32010-12-15 19:35:32

Information for patients to take on latest findings/research in the field

#42025-06-08

Have some toys or children books in the waiting room

#52025-11-02

uhmm.. you're office was too nice. It made me jealous.

#62025-11-15

I do not believe there is a need to improve.

#72010-11-01 14:00:26

just continue listening which is so important

#82025-04-25

The only downside is parking!

#92011-11-17 12:08:50

excellent service

#102025-07-02

Customer Rating : 4.7

Based on 637 ratings
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