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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Staff & Doctor were very friendly.

#12025-08-31

Everything was explained to me in detail; the doctor especially was very thorough both during and after her examination.

#22025-10-07

EVERY ONE WAS REALY NICE

#32025-08-10

Office was very nice, comfortable atmosphere.

#42025-10-12

everyone was superb

#52026-04-19

The entire staff was extremely pleasant and I appreciate being able to see the doctor on such short notice. Everything was top notch!

#62025-08-06

ambiance, music and moood of office was upbeat yet happily calm today!

#72026-03-18

Thorough body check.

#82011-12-20 11:18:43

The office atmosphere: paintings, light fixtures.

#92026-02-16

Friendliness of everyone.

#102026-04-05

What can we do better?

(answers:373)

Excellent, no improvement needed.

#12026-05-30

please make a reminder call. I checked my cell for one and you hadn't.

#22026-02-05

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#32010-08-23 17:00:56

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#42011-01-31 10:42:48

uhmm.. you're office was too nice. It made me jealous.

#52025-07-18

More convenient office hours for those who work during the day. Perhaps one evening?

#62011-03-16 11:16:24

No room for improvement

#72026-03-13

Very satisfied. Should get an office in Cherry Hill, NJ

#82026-06-17

Just do the same good job

#92026-03-04

I think that you should just mkae the vists a little bit quicker, and thats all.

#102010-10-27 08:46:34

Customer Rating : 4.7

Based on 637 ratings