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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#12025-12-03

Professionalism

#22025-10-21

Jennifer was very helpful and professional. I really appreciated her advice on my skincare.

#32011-10-19 17:13:56

Dr. Ringpfeil appeared concerned about me.

#42026-01-14

Friendliness of office staff and professionalism of doctor.

#52011-01-17 16:36:22

Ability to use computer to fill in info

#62025-10-27

original paintings are wonderful

#72010-12-15 11:34:02

The doctor explained things thoroughly to me. She was able to treat a couple of skin growths on site today. I was given a couple of sample products as well as a coupon toward the purchase of one of the prescribed products that I am to use.

#82011-05-18 16:40:00

the doctors accent

#92025-08-12

very informative about everything

#102025-09-20

What can we do better?

(answers:373)

everything was wonderful

#12010-08-25 12:47:35

Evening hours

#22025-04-20

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#32011-06-22 17:06:20

Can't think of anything right now.

#42010-10-21 15:50:32

keep up the good work. you have an excellent service and your office is great

#52025-06-10

No Comments

#62026-01-08

Nothing missing.

#72025-09-28

n/a

#82025-12-05

All fine

#92025-12-04

More convenient office hours for those who work during the day. Perhaps one evening?

#102011-03-16 11:16:24

Customer Rating : 4.7

Based on 637 ratings
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