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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everybody was polite and understanding. I will definetly be coming back.

#12011-05-24 14:13:45

Everyone was very nice!

#22025-08-07

Appearance of office, professionalism and efficiency of staff and doctor.

#32012-10-03 12:03:35

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#42012-06-14 15:35:48

Dr Ringpfiel is clearly extremely knowledgable, and dhe took the time to listen completely to me about my condition. I really appreciated the time she took with me, and I am confident she is on the right path for treatment.

#52025-11-13

interaction with staff

#62025-06-10

THE DOCTOR WAS GREAT. REALLY EXPLAINED THINGS WELL AND LISTENED TO MY CONCERNS.

#72025-08-03

quickness of the whole process design and comfort of the offices

#82025-05-22

Promptness

#92011-06-06 08:59:45

The time the doctor spent with me.

#102025-11-18

See more patient answers >>

What can we do better?

(answers:373)

Appointments on Fridays

#12010-09-27 09:26:48

Lollipops if I don't cry.

#22026-01-15

Service was fantastic. No suggestions.

#32011-11-29 13:58:45

Appointments available on shorter notice

#42010-10-25 10:00:31

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#52011-07-26 14:19:25

frankly, everything was excellent

#62011-08-01 16:26:25

I was impressed with every step of making the appointment to seeing the physician.

#72010-12-16 12:26:48

Service was excellent, keep up your service as is.

#82026-02-07

before prescribing a very expensive treatment, inform the patient you are doing so.

#92025-09-21

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#102010-10-04 12:14:56

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings