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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Mainly speaking with the Dr and being explained everything.

#12025-12-25

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#22010-12-16 10:06:03

Did not have to wait at all. Other places I would wait 4 hours or more.

#32010-11-10 08:57:14

every one was extremely friendly and helpful, loved the doctor

#42025-09-30

The care, attention and kindness were remarable--thank you!

#52026-01-03

Little to no waiting

#62012-09-19 10:54:21

The decor was really nice. It is a very warm and welcoming office. Not intimidating or over the top either. Nice in-between.

#72010-11-29 13:43:41

Pretty, Friendly Ladies up front!

#82011-01-13 11:13:22

Cute babes that worked in the office.

#92025-09-14

the professionalism and everyone made me feel comfortable.

#102026-03-19

What can we do better?

(answers:373)

Great practice

#12011-03-14 13:52:46

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#22025-10-25

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#32025-11-12

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#42025-08-08

The lock on the door of the unisex bathroom is a little challenging in that you don't know whether it is locked or not. This was a little unnerving.

#52010-10-28 10:21:25

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#62011-07-12 14:35:20

Can't think of anything, all was excellent.

#72011-05-03 10:51:30

Completely satisfied

#82010-10-20 09:59:20

don't think you could!!

#92025-07-21

Shorter wait, but not much else.

#102025-10-27

Customer Rating : 4.7

Based on 637 ratings