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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everything was good. I like this place.

#12026-05-17

The medical assistant and the doctor listen and the doctor explains the procedure and different options very well and explains what to expect from different options or procedure.

#22026-04-30

I am very impressed with Dr. Ringpfeil. She took the time to answer all my questions. I never felt rushed. I would recommend her to everyone I know.

#32025-09-23

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#42025-08-13

The unhurried time spent by everyone

#52010-11-30 10:51:14

no waiting

#62026-05-13

I liked the fact that they took me in right away and everyone was very pleasant.

#72011-11-02 12:13:13

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#82026-04-10

The bedside manner of Dr. Ringpfeil.

#92025-07-09

Having Alana accompany me from start to finish of the appt. It was comforting.

#102011-04-28 17:24:05

See more patient answers >>

What can we do better?

(answers:373)

Excellent, no improvement needed.

#12026-03-12

Service was extremely good.

#22011-01-27 16:47:12

Everything was perfect today

#32010-10-05 10:42:21

Don't change anything, it's excellent.

#42010-11-08 15:17:21

Stay the same.

#52025-10-24

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#62010-12-07 10:07:04

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#72025-11-21

More chairs in the waiting room. More parking spaces.

#82010-09-15 12:08:01

Keep doing what you're doing.

#92025-12-20

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#102010-11-10 12:28:11

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings