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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was so pleasant,and nice.

#12026-01-29

ambiance, music and moood of office was upbeat yet happily calm today!

#22026-01-27

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#32026-04-09

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#42025-12-28

The doctor was very friendly and made everything relaxing.

#52025-12-14

location conveinent

#62026-02-22

Physician was very excellant in explaining treatment and cause of skin problem.

#72025-10-19

location conveinent

#82026-03-16

Everyone is very nice.

#92026-01-26

everything

#102026-03-28

See more patient answers >>

What can we do better?

(answers:373)

Less wait time for an appointment.

#12010-11-17 15:23:04

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#22025-12-20

more than adequate service!

#32026-02-25

do not change a thing

#42025-09-30

Parking was a little tight.

#52011-06-09 15:52:46

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#62010-12-15 19:35:32

tell the Dr. to stop snowboarding and come back to skiing..;-)

#72011-12-07 10:55:46

You were amazing

#82010-09-28 09:24:38

u r awesome, make everything FREE!, haha jk, worth every penny!

#92011-12-21 17:29:36

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#102025-12-10

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings