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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

service

#12025-08-25

the personalized acne regiment.

#22025-09-03

Everybody was friendly and helpfull.

#32025-12-05

The doctor's exam was thorough and gentle. The music was pleasant and soothing.

#42025-10-02

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#52010-12-16 10:06:03

good service

#62011-04-19 10:17:20

Excellent service; thanks for not making me wait to be seen, like I do in every other doctor's office!

#72011-06-08 09:39:58

Everyone was friendly, office was nice and bright, bathrooom was clean.

#82025-10-29

I felt at ease and well informed.

#92011-01-27 16:47:12

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#102011-01-04 09:06:32

See more patient answers >>

What can we do better?

(answers:373)

Excellent, no improvement needed.

#12025-04-03

keep up the good work. you have an excellent service and your office is great

#22025-01-12

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#32010-11-10 12:28:11

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#42010-12-07 10:07:04

Everything was outstanding

#52011-11-18 16:18:36

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#62010-11-08 11:23:38

I do not believe there is a need to improve.

#72010-11-01 14:00:26

Excellent, no improvement needed.

#82025-11-17

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#92025-04-26

don't change a thing!

#102025-11-21

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