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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The atmosphere was comfortable, people were curtious, friendly, and helpful.

#12025-06-17

I appreciate not being sold on any products I don't want or need :)

#22011-04-12 08:22:32

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#32025-12-03

everyone seemed genuinely friendly.

#42026-04-17

There was no option to thank Andrea, but she also did a lovely job.

#52011-12-20 08:37:39

relaxing decor, classical music

#62025-10-24

The Dr. is very personable.

#72025-08-29

I really liike the office space . I get a good feeling when i first cam in here. I alos like the doctor , shes seem very intelligent.

#82026-05-02

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#92012-10-25 11:48:39

Very professional and thorough.

#102026-04-29

What can we do better?

(answers:373)

Can't think of anything right now.

#12010-10-21 15:50:32

Lollipops if I don't cry.

#22025-06-18

not sure yet

#32025-07-06

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#42025-05-20

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#52026-01-17

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#62025-07-07

you are the best!

#72011-08-10 10:32:44

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#82026-03-05

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#92011-09-16 11:42:32

I was very happy with the care I received.

#102010-09-14 10:44:00

Customer Rating : 4.7

Based on 637 ratings