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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#12025-09-01

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#22011-01-25 09:09:30

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#32025-06-20

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#42011-06-02 13:39:55

Friendly!

#52025-08-20

Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.

#62011-01-31 10:42:48

It was very timely

#72025-12-20

Beautiful offfice. Doctor was thorough but quick, which was great

#82011-04-04 11:16:27

The atmosphere of the office was warm and friendly. The staff was professional and kind.

#92025-03-22

I liked all rthe art work that was hanging up in the hallways. I also liked how friendly everyone was. It seemed as though they all wanted to be here. Some times at otjher places the people at the counter can be disrespectful. Not here. The or was very caring and explained the treatment in terms that we could understand.

#102025-06-30

See more patient answers >>

What can we do better?

(answers:373)

open an office in NJ

#12025-10-06

music in office was just okay

#22025-06-23

Everything was excellent

#32025-04-04

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#42025-02-02

You guys did great. This was a great experience for me

#52010-09-22 12:31:41

Talk a little slower

#62011-09-12 11:44:23

Please send out paperwork in advance for pediatric patients

#72025-05-02

Only the 30 minute wait time really should be shortened.

#82025-10-20

No suggestions

#92025-04-30

no recommendations necessary

#102025-06-16

see more patient answers >>