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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

How kind and attentive both Linda and Jenny were. I did not feel rushed and I did not feel pushed into buying products, which were two reasons I left the last practice I was using.

#12011-04-14 11:05:49

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#22026-05-05

Dr. Ringpfeil's professionalism as well as her wonderful bedside manner.

#32025-06-23

thoroughness and timeliness of the doctor

#42025-06-27

Facility was very contemporary. Very welcoming.

#52011-05-02 09:29:24

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#62011-04-15 08:36:16

Ambiance and cleanliness of the office; informative, highly professional staff. Overall, this was a very pleasant experience.

#72026-01-05

Friendly faces pleasant people wonderful and comfortable atmosphere.

#82025-06-15

Appt hours are great for early morning. Great staff!

#92026-04-20

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#102026-04-13

What can we do better?

(answers:373)

totally satisfied with everything

#12025-07-05

I am new here, so I don't have any suggestions at this time

#22025-10-13

Better parking?

#32026-02-28

Keep doing what you are doing!

#42025-06-18

don't see how you could improve anything

#52011-01-12 08:19:57

I was more than pleased with my first visit; a very warm and professional office

#62011-03-09 09:12:38

Service was fantastic. No suggestions.

#72011-11-29 13:58:45

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#82025-12-23

Have some toys or children books in the waiting room

#92026-06-08

let people know about opportunity for free consultation with Jill(?) when making appointment.

#102010-09-13 11:24:22

Customer Rating : 4.7

Based on 637 ratings