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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

everyone was very kind and helpful! and a nice atmosphere.

#12025-09-25

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#22025-12-03

The whole visit

#32025-10-10

Staff & Doctor were very friendly.

#42026-05-05

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#52025-07-21

The friendliness of the entire staff

#62025-11-27

I'm impressed with the office layout & decore + like the classical music played.I continue to be impressed by Dr. Ringpheil, who is also treating my son.

#72025-09-14

It was delightful to find a physician who really listened! Thank you.

#82026-02-12

i was pleased that she knew the italian language,it helped me a lot!!!!

#92026-03-30

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#102011-12-21 17:29:36

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What can we do better?

(answers:373)

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#12011-02-22 11:25:39

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#22011-07-27 15:04:39

nothing everything is fine as is.

#32026-04-19

I really can't think of anything to add

#42010-11-24 09:41:39

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#52010-12-07 10:07:04

Nothing, my visit was great.

#62026-02-18

Do no change

#72010-08-19 14:48:13

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#82025-07-11

Nothing - excellent.

#92011-01-25 12:57:52

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#102011-04-29 11:02:03

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Customer Rating : 4.7

Based on 637 ratings