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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Did not have to wait at all. Other places I would wait 4 hours or more.

#12010-11-10 08:57:14

everyone was superb

#22025-10-09

Fast, fun, very pretty office, excellent art works

#32010-12-07 10:07:04

The aesthetician was great, very straight forward and running on time!

#42011-05-05 13:30:08

the fact that the garbage cans in the bathroom opened electronically.

#52012-10-16 11:13:16

The frankness of the doctor

#62025-06-14

nice music!

#72025-09-09

The thorough exam that Dr. Ringpfeil gave me. The professionalism of the entire staff. Everything from the ambience to the music.

#82025-08-19

VERY efficient.I loved that.

#92011-05-09 10:24:13

nope. i've been to a lot of dermas and i never felt so positive, hopeful. thank you!!!

#102026-05-20

What can we do better?

(answers:373)

Everything was great.

#12026-01-29

The only downside is parking!

#22011-11-17 12:08:50

If you continue the same level of care that I received today, I will be thrilled.

#32026-01-17

n/a

#42026-01-11

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#52011-02-14 14:14:53

super happy with visit

#62025-08-13

Can't imagine any better first impression.

#72011-02-24 14:49:37

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#82010-09-30 09:51:55

give me choices of what type of medicines that i can take

#92025-11-07

I was more than pleased with my first visit; a very warm and professional office

#102011-03-09 09:12:38

Customer Rating : 4.7

Based on 637 ratings