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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Efficiency

#12025-08-31

original paintings are wonderful

#22010-12-15 11:34:02

Love the technology. Dr. listened well to my concerns and was attentive.

#32025-12-30

dR. WAS WONDERFUL vERY FOCUSED AND CARING

#42010-12-07 13:49:45

all people very nice.

#52026-03-07

Attention by all staff.

#62025-09-02

The waiting room was very pretty

#72026-03-07

I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too

#82011-10-19 12:56:42

The location and setting of the office.

#92026-05-21

I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!

#102012-12-13 10:14:16

See more patient answers >>

What can we do better?

(answers:373)

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#12011-09-21 14:47:49

No complaints at all, but since you asked, receptionist today could have been "warmer"

#22010-08-25 10:41:35

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#32025-10-10

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#42026-01-01

clear directions to facility

#52026-01-18

If you continue the same level of care that I received today, I will be thrilled.

#62025-07-11

I think everything was wonderful. Keep up the good work!