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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#12025-12-26

Everyone was very nice!

#22025-08-15

It was delightful to find a physician who really listened! Thank you.

#32025-09-19

Very Professional and Friendly. Would definitely recommend to friends and family.

#42025-09-30

Promptness

#52011-06-06 08:59:45

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#62010-12-16 10:06:03

original paintings are wonderful

#72010-12-15 11:34:02

the coutersy and attentiveness

#82026-03-25

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#92026-02-04

Explanation by both DR. and assistant Thanks!

#102025-09-24

See more patient answers >>

What can we do better?

(answers:373)

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#12025-07-25

No complaints at all, but since you asked, receptionist today could have been "warmer"

#22010-08-25 10:41:35

everything was wonderful

#32010-08-25 12:47:35

Shorter wait, but not much else.

#42026-03-10

I can't think of anything else that you can do, everything was excellent.

#52025-08-16

don't see how you could improve anything

#62011-01-12 08:19:57

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#72010-09-30 09:51:55

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#82011-07-11 11:52:49

nothing everything is fine as is.

#92025-10-08

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#102026-03-03

see more patient answers >>