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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

How nice and welcoming everyone is!

#12025-09-28

Everything was very quick which I like, plus I got all the information I needed in that short amount of time.

#22012-09-04 12:31:55

The friendliness of the doctor and staff

#32011-01-24 15:16:37

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#42025-08-18

Being explained about shopping around at diff. pharmacies for pricing of prescriptions.

#52025-07-23

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#62011-12-21 17:29:36

EVERYONE WAS VERY NICE AND FRIENDLY AND I ESPECIALLY LIKED EVRYONES SMILE!

#72010-12-14 11:35:36

Friendly staff and doctore

#82025-09-14

Everyone was friendly, office was nice and bright, bathrooom was clean.

#92025-11-23

Physician was very excellant in explaining treatment and cause of skin problem.

#102025-09-23

What can we do better?

(answers:373)

n/a

#12026-03-02

Friday appointments with Dr. Ringpfiel

#22011-01-17 16:36:22

we are okay

#32025-05-17

less waiting time in the room

#42025-07-15

Excellent experience Can't think of anything I would change

#52011-04-04 11:16:27

totally satisfied with everything

#62025-07-23

Everything was outstanding

#72011-11-18 16:18:36

I do not believe there is a need to improve.

#82010-11-01 14:00:26

everything was great.

#92011-03-18 11:09:57

No complaints - overall best experience at any dermatologist.

#102011-09-27 12:59:17

Customer Rating : 4.7

Based on 637 ratings
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