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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.

#12026-05-06

Promptness of being seen by physician, excellent, friendly staff. Dr. really listened and offered a plan to resolve my problem.

#22011-10-17 11:50:17

Everyone was friendly, yet professional

#32025-12-22

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#42012-12-03 17:05:27

I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!

#52026-04-25

Everyone was cordial and very attentive. Will definitely come back.

#62026-05-10

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#72026-01-14

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#82026-06-09

Knowledgable and friendly staff.

#92025-08-04

YOU HAVE DONE AN EXCELLENT JOB OF ENSURING PATIENT SATISFACTION AND CARE QUALITY

#102026-03-15

What can we do better?

(answers:373)

Everything was well above my expecatations.

#12025-08-03

can't think of anything.

#22026-03-11

A sign in front of office to locate parking for first timers would be helpful.

#32026-01-22

Everything was great.

#42025-10-15

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#52025-07-29

Everything was perfect today

#62010-10-05 10:42:21

Keep up the thinks you are doing....

#72025-10-22

before prescribing a very expensive treatment, inform the patient you are doing so.

#82025-11-24

So far, everything is great. Looking forward to future visits.

#92026-06-11

Tea? Just kidding! Everything was great.

#102010-10-26 10:16:13

Customer Rating : 4.7

Based on 637 ratings