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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#12010-12-16 10:06:03

Office looks great!

#22026-02-21

Everyone was knowledgeable and comfortable... clean, efficient, great!

#32011-04-18 09:46:06

Appt hours are great for early morning. Great staff!

#42026-04-20

Dr. Ringpfeil appeared concerned about me.

#52026-03-06

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#62011-01-05 15:21:33

everybody smiles

#72011-12-16 09:57:55

Appearance of office, professionalism and efficiency of staff and doctor.

#82012-10-03 12:03:35

No wait time, very efficient and easy to get in/out during work day.

#92011-09-27 12:59:17

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#102025-05-24

What can we do better?

(answers:373)

Nicer chairs in office

#12011-01-24 14:33:36

Everything was great!

#22011-02-17 17:11:54

I think everything was wonderful. Keep up the good work!

#32011-02-22 09:25:17

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#42011-07-11 11:52:49

Shorter wait, but not much else.

#52025-08-14

nothing everything is fine as is.

#62025-11-10

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#72011-07-12 14:35:20

everything was wondurful. Thanks!

#82025-07-13

Just don't change what you're doing

#92026-02-11

all good

#102010-10-14 12:21:49

Customer Rating : 4.7

Based on 637 ratings