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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#12026-03-17

Everyone is extremely nice and professional. I like the fact that the office is utilizing technology for things such as consent forms and patient information forms rather than paper. Good for the environment!

#22010-12-01 12:08:05

very professional

#32010-11-30 07:53:54

I liked the staff, the office, decor, music and the overall atmosphere. I felt comfortable. I will definitely recommened this practice in the future.

#42025-11-10

It was a very good experience in all - see you next year!

#52026-06-23

service

#62026-02-26

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#72011-01-04 09:06:32

The office decor and the people are very nice

#82026-01-17

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#92025-07-20

the atmosphere alomg with the professionalism of the staff.

#102025-09-10

What can we do better?

(answers:373)

relocate to our area (just kidding)

#12026-03-15

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#22010-11-04 13:29:14

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#32025-09-07

The restroom could be cleaner.

#42011-01-19 08:56:51

Nothing - excellent.

#52011-01-25 12:57:52

So far, everything is great. Looking forward to future visits.

#62025-11-03

Just continue to be as thorough and caring as my experience today. Quite like a breath of fresh air!

#72025-08-03

Later evening hours and/or weekend hours.

#82011-05-27 15:59:15

It was good

#92026-04-22

your office was just as described to me, most impressive!

#102011-09-07 11:57:29

Customer Rating : 4.7

Based on 637 ratings