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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the office looks great, doctor is very nice and helpful

#12026-02-10

The office decor and the people are very nice

#22026-05-08

Efficiency

#32025-08-21

Jill is competent, friendly, encouraging and I really have enjoyed having her work with me

#42011-11-02 12:34:06

The music and the abience in the office was superb!

#52026-03-06

The ample amount of time that the dr spent talking to me

#62025-11-03

I love the Edith Piaf music being piped in - that was an awesome touch.

#72025-09-11

The doctor and physicians assistant were both very professional and knowledgeable.

#82025-12-31

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#92011-09-28 14:40:16

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#102026-03-31

What can we do better?

(answers:373)

Less wait time for an appointment.

#12010-11-17 15:23:04

Don't change a thing

#22010-12-14 13:17:28

Keep up the thinks you are doing....

#32026-03-07

The restroom could be cleaner.

#42011-01-19 08:56:51

You guys give excellent service

#52010-10-04 15:02:52

Don't change anything, it's excellent.

#62010-11-08 15:17:21

Everything was great

#72025-12-29

Good the way it is.

#82026-02-17

I was impressed with every step of making the appointment to seeing the physician.

#92010-12-16 12:26:48

Everything was great! No further suggestion at this time.

#102025-12-10

Customer Rating : 4.7

Based on 637 ratings