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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Friendliness of office staff and professionalism of doctor.

#12011-01-17 16:36:22

Personable experience.

#22011-04-26 10:31:17

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#32026-03-29

Dr. Ringfiel, of course.

#42025-07-21

STAFF VERY FRIENDLY!

#52026-05-02

Technologically advanced office made it much easier to register all information as a new patient.

#62026-01-07

Jennifer was very helpful and professional. I really appreciated her advice on my skincare.

#72011-10-19 17:13:56

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#82025-08-13

The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!

#92025-11-30

The whole visit

#102026-02-13

See more patient answers >>

What can we do better?

(answers:373)

I really can't think of anything to add

#12010-11-24 09:41:39

Waiting time in reception area was too long.

#22026-01-15

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#32026-01-22

keep doing what you did.

#42011-03-11 14:14:27

that you can call the insured company ehen there's a problem

#52025-12-26

Just continue to be as thorough and caring as my experience today. Quite like a breath of fresh air!

#62026-05-01

Everything was good

#72011-03-08 15:22:54

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#82010-12-13 11:23:03

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#92011-03-24 10:10:11

Keep it up!

#102025-12-25

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings