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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#12025-12-31

I liked the friendlyness and professionalism of the staff and the MD. I was very impressed with the thorough examination I received and the way the MD explained what she found on that exam.

#22025-09-19

I loved the way Dr.Ringpfeil listened to my concerns and I also loved the fact that Dr. Ringpfeil very clearly expressed her views. I think she is an excellent doctor.

#32025-09-20

Office was lovely and roomy....the giveaways are a nice touch.

#42026-03-01

STAFF VERY FRIENDLY!

#52025-07-26

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#62012-12-10 09:51:20

Leah

#72025-10-09

office is clean

#82011-05-02 14:47:10

Ease of getting an appointment. Other places called I needed to wait more than 4 months for an appointment.

#92025-05-28

The friendliness of the doctor and staff

#102011-01-24 15:16:37

What can we do better?

(answers:373)

music in office was just okay

#12025-12-25

All fine

#22025-11-06

Information for patients to take on latest findings/research in the field

#32025-04-15

I was very pleased!!

#42025-11-01

Can't think of anything, all was excellent.

#52011-05-03 10:51:30

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#62025-12-15

Excellent, no improvement needed.

#72025-12-14

Less wait time for an appointment.

#82010-11-17 15:23:04

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#92011-08-10 15:47:37

The entire visit was just perfect so I had no suggestions at this time.

#102010-10-05 12:14:11

Customer Rating : 4.7

Based on 637 ratings
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