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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#12012-12-14 09:58:48

I have been extremly impressed with this practice.

#22011-04-13 12:25:11

Climate and environment

#32026-03-15

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#42011-12-21 17:29:36

People, help, expertise.

#52011-01-17 15:16:10

Dr. Ringpfeil was very friendly & took time to answer all my questions. Very attentive & knowledgable!

#62025-08-10

The entire visit was a calming and pleasurable experience. The Dr. was superb. She was knowledgeable, attentive and genuinely listened. Jill is very personalble. The staff was very friendly. Melissa was really great. Truly the best experience that I have had in a Dr's office.

#72010-11-08 14:00:01

This is an amazingly professional as well as patient-oriented practice. Thank you! I will highly recommend your practice to everyone.

#82012-08-31 09:32:27

The time and attention from the Doctor....

#92026-02-06

The help desk (reseptionist/m.a) was phenomenal!

#102026-01-26

What can we do better?

(answers:373)

REDUCE WAIT TIME TO SEE DOCTOR

#12011-01-10 12:20:58

THANK YOU!

#22026-01-01

Can't think of anything staff were very helpful

#32025-10-18

Completely satisfied

#42010-10-20 09:59:20

more sample products

#52011-06-02 14:59:00

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#62011-07-26 14:19:25

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#72026-01-05

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#82010-08-23 17:00:56

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#92010-12-16 10:06:03

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#102026-03-25

Customer Rating : 4.7

Based on 637 ratings