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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

There was no option to thank Andrea, but she also did a lovely job.

#12011-12-20 08:37:39

The doctor explained things thoroughly to me. She was able to treat a couple of skin growths on site today. I was given a couple of sample products as well as a coupon toward the purchase of one of the prescribed products that I am to use.

#22011-05-18 16:40:00

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#32025-08-21

The great service, short waiting time, and the doctor was super helpful!

#42025-10-11

The reassurance that my concerns were addressed.

#52010-11-09 11:24:08

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#62026-03-23

I LOVE the art work!

#72010-12-13 11:51:50

The people are friendly and understand.

#82026-02-20

It's great that you're using electronic means to capture patient information. Everyone is very friendly and competent and the doctor was wonderful to talk to.

#92026-04-08

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#102011-01-04 09:06:32

See more patient answers >>

What can we do better?

(answers:373)

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#12011-07-12 14:35:20

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#22010-09-30 09:51:55

Keep doing what you're doing.

#32025-10-31

Cookies and Milk! Seriously, I love coming in and being seen promptly. More importantly, I like the fact that the doctor was not distracted and there was not a single interruption.

#42025-10-03

Nothing!

#52026-03-16

music in office was just okay

#62025-08-20

Keep up the good work!

#72026-02-01

music mix

#82025-10-27

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#92010-09-09 11:12:17

don't change a thing!