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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.

#12011-06-02 16:32:12

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#22025-12-29

the fact that the garbage cans in the bathroom opened electronically.

#32012-10-16 11:13:16

I liked the fact that they took me in right away and everyone was very pleasant.

#42011-11-02 12:13:13

My visit was very professional. I walked in and was assisted with emmediately. I am very happy with the service that was given to me today. I will gladly return.

#52025-11-14

love the new office!!!!

#62025-07-03

computerized medical record

#72025-11-13

How great everyone treats you here!

#82026-04-12

every one was extremely friendly and helpful, loved the doctor

#92025-09-21

The doctor was a good listener and gave clear answers

#102025-10-22

See more patient answers >>

What can we do better?

(answers:373)

very satisfied

#12010-10-13 11:22:48

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#22026-02-24

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#32026-04-18

Cookies and Milk! Seriously, I love coming in and being seen promptly. More importantly, I like the fact that the doctor was not distracted and there was not a single interruption.

#42026-06-24

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#52025-10-13

nothing just keep up the good work.

#62026-01-05

I was very pleased!!

#72026-06-22

Keep doing the same thing.

#82025-10-28

Thank you

#92011-02-23 17:11:29

website access to new patients more visable on site