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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I like that everything was fully explained to me than before from previous doctors.

#12025-05-03

Mainly speaking with the Dr and being explained everything.

#22025-11-28

I was scared that I had something on my face after my laser treatment. As it turns out Jill took a second look and told me it was normal and it will resolve. The reason why I tell you this is because Lisa at the front desk was instrumental on making sure I was followed up and that my fears were elevated. Lisa was outstanding! From my experiences in the past, I find most people at the front desk don't really care about the patients. However, I did not get that from Lisa. She kept in contact with me until I was completely satisfied with my care. She really is a professional and deserves recognition. Her job is the most important one in the office. I have left other offices in the past because I didn't care for the staff. That won't happen here! Hats of to LISA!!!! P.S. The computer in the waiting room is AWESOME too!!!

#32012-12-06 11:38:48

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#42011-12-21 17:29:36

Appt hours are great for early morning. Great staff!

#52025-07-01

Dr. Ringpfeil is great. I'm glad that Dr. Haab recommended her.

#62025-07-14

every one was extremely friendly and helpful, loved the doctor

#72025-07-17

I'm impressed with the office layout & decore + like the classical music played.I continue to be impressed by Dr. Ringpheil, who is also treating my son.

#82025-10-29

Everyone was helpful. The appointment time was met and the service was wonderful.

#92012-12-04 12:12:44

all people very nice.

#102025-10-11

What can we do better?

(answers:373)

Everything was wonderful - no complaints at all!

#12025-04-15

Excellent, no improvement needed.

#22025-06-06

Service was extremely good.

#32011-01-27 16:47:12

Thank you

#42011-02-23 17:11:29

keep on what you are doing because you are doing a good job

#52025-04-13

Everything is just great!

#62025-09-14

You were amazing

#72010-09-28 09:24:38

Just keep up the good work!

#82026-01-11

Everything was great

#92010-11-04 12:31:22

music in office was just okay

#102025-04-29

Customer Rating : 4.7

Based on 637 ratings
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