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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The staff were very professional and service was above those i have had in the past.

#12011-03-29 09:40:00

I love the decor of the office.

#22010-11-08 15:17:21

Having the classical music from WRTI radio station in the background as well as the amicable staff

#32026-06-05

The doctor was very thorough and pleasant. Having Melissa take notes was an excellent strategy for covering so much information in a short amount of time.

#42025-10-29

Seeing Dr. Ringpfeil again!

#52025-12-23

interaction with staff

#62025-09-01

Dr took time to answer all my questions.

#72026-04-01

All was excellent

#82011-05-03 10:51:30

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#92026-01-11

The freindliness of the staff!

#102011-06-01 13:35:16

What can we do better?

(answers:373)

no suggestions, you are doing a good job

#12025-07-22

I couldn't find any parking.

#22026-02-04

tell the Dr. to stop snowboarding and come back to skiing..;-)

#32011-12-07 10:55:46

More convenient office hours for those who work during the day. Perhaps one evening?

#42011-03-16 11:16:24

Everything was outstanding

#52011-11-18 16:18:36

Everything was delightfully pleasant and comforting.

#62011-03-28 09:42:42

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#72025-09-07

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#82011-09-14 09:34:31

Service was extremely good.

#92011-01-27 16:47:12

open an office in NJ

#102026-02-18

Customer Rating : 4.7

Based on 637 ratings