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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Professionallism

#12026-03-22

quickness of the whole process design and comfort of the offices

#22025-09-21

n/a

#32026-03-18

I was given sufficient time with the doctor and her assistant to ask questions and explain my skin history.

#42025-08-28

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#52025-05-15

The Dr. saw us on time. No waiting.

#62025-10-26

Patience and Politiness

#72025-11-07

The professionalism yet friendliness of the entire staff

#82026-02-01

Thoroughness of exam.

#92011-01-12 12:33:33

the doctor and assistant were very nice and the doctor very inormative and clear

#102026-01-19

See more patient answers >>

What can we do better?

(answers:373)

This was a great experience and I would not change anything

#12025-06-24

Lollipops if I don't cry.

#22025-07-15

super happy with visit

#32025-09-09

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#42011-01-31 10:42:48

couldnt be any better

#52025-05-19

REDUCE WAIT TIME TO SEE DOCTOR

#62011-01-10 12:20:58

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#72026-04-05

no suggestions

#82025-05-10

give me choices of what type of medicines that i can take

#92026-03-14

A little warmer temperature.