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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Thorough body check.

#12011-12-20 11:18:43

The Dr. is very personable.

#22025-12-10

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#32025-07-13

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#42025-08-12

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#52025-12-13

THE MUSIC! WOW. IT REALLY WAS AMAZING. PLEASE DO A BEST OF CD.

#62026-05-29

everything

#72025-11-27

Everyone staff, doctor and assistant, were very nice and helpful.

#82026-03-23

I LOVE the art work!

#92010-12-13 11:51:50

comfortable setting, nice office, helpful/polite staff

#102026-06-13

What can we do better?

(answers:373)

If it's not broke don't fix it...everything was handled very well

#12026-04-02

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#22011-07-27 15:04:39

keep doing what u doing keep up the good work!!!!

#32026-01-03

service wonderful!

#42011-01-03 11:45:01

Keep doing what you're doing.

#52025-09-01

I did not have any issues. The service was great.

#62025-11-29

no complains

#72026-04-11

Evening hours

#82025-10-17

Everything was great

#92010-11-04 12:31:22

Service was outstanding!

#102026-01-07

Customer Rating : 4.7

Based on 637 ratings