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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Just friendliness.

#12011-01-05 14:23:47

overall professionalism of entire staff

#22025-08-27

Office was lovely and roomy....the giveaways are a nice touch.

#32025-04-15

The medical assistant and the doctor listen and the doctor explains the procedure and different options very well and explains what to expect from different options or procedure.

#42025-11-04

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#52025-11-21

I liked the paintings that are in the rooms.

#62011-06-02 11:25:09

I have been to many dermatologists and the service here was exceptional.

#72025-04-09

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#82012-12-14 09:58:48

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#92025-08-08

made me feel very comfortable

#102025-12-02

See more patient answers >>

What can we do better?

(answers:373)

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#12011-04-29 11:02:03

Have the patient internet working

#22011-09-08 11:08:45

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#32011-02-14 14:14:53

I wish there is a more flexible schedule for the morning visit.

#42010-12-16 12:15:00

You were amazing

#52010-09-28 09:24:38

Good the way it is.

#62025-09-21

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#72011-09-21 14:47:49

Evening hours

#82025-09-04

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#92011-09-14 09:34:31

u r awesome, make everything FREE!, haha jk, worth every penny!

#102011-12-21 17:29:36

see more patient answers >>