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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The professionalism yet friendliness of the entire staff

#12025-05-06

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#22012-06-14 15:35:48

very professional

#32025-12-04

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#42025-10-22

I thought the waiting area was decorated beautifully and made me feel relaxed and at home.

#52026-04-10

Everything was good. I like this place.

#62025-10-07

everyone seemed genuinely friendly.

#72025-11-24

everyone was great

#82025-07-06

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#92011-05-26 10:18:40

I WAS VERY COMFORTABLE WITH THE VISIT

#102025-05-24

What can we do better?

(answers:373)

N/A. Everything was great!

#12025-12-25

Impossible! Best medical office experience possible.

#22011-10-17 16:27:23

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#32011-07-11 11:52:49

it was a little warm in the waiting area

#42026-03-10

REDUCE WAIT TIME TO SEE DOCTOR

#52011-01-10 12:20:58

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#62011-09-14 09:34:31

give me choices of what type of medicines that i can take

#72025-08-21

very satisfied

#82010-10-13 11:22:48

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#92025-10-26

no suggestions, you are doing a good job

#102025-08-22

Customer Rating : 4.7

Based on 637 ratings