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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#12011-06-02 13:39:55

I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!

#22011-09-22 13:13:46

good service

#32011-04-19 10:17:20

Quickness of service, friendliness of staff

#42026-04-06

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#52026-06-13

friendly, laid-back style yet factual and to-the-point feedback

#62026-06-04

Dr. Ringpfeil listened patiently and explained treatment and diagnosis thoroughly

#72025-09-05

Dr. Ringpfeil was excellent.

#82026-02-16

Yes, the doctor listened attentively to my description of symptoms and was authentically interested in helping me to resolve a skin issue that numerous specialist have not been able to identify.

#92026-03-31

The doctor made me feel very comfortable when I was asking questions.

#102026-06-02

What can we do better?

(answers:373)

no complaints. everything was fine.

#12025-08-30

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#22010-12-16 10:06:03

Can't think of a thing. I was very impressed.

#32010-09-27 14:45:03

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#42011-09-14 09:34:31

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#52011-06-02 13:39:55

I am completely happy with my needs being met here.

#62010-08-23 16:52:07

Keep up the good work

#72025-10-31

You were amazing

#82010-09-28 09:24:38

More convenient office hours for those who work during the day. Perhaps one evening?

#92011-03-16 11:16:24

Keep up the thinks you are doing....

#102025-11-05

Customer Rating : 4.7

Based on 637 ratings