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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Staff was very friendly. The office is beautiful, organized, and very clean. I am very happy with my choice to see Dr. Ringpfeil!

#12026-04-21

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#22025-12-03

Did not have to wait at all. Other places I would wait 4 hours or more.

#32010-11-10 08:57:14

overall professionalism of entire staff

#42025-12-10

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#52011-04-15 08:36:16

Doctor was very knowledgable.

#62026-04-22

every thing was great.

#72026-06-18

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#82025-10-30

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#92026-02-09

The fact you aren't rushed.

#102025-12-31

What can we do better?

(answers:373)

Just continue your good work to keep your credibility in place.

#12010-10-12 10:33:59

I think you have done a great job.

#22011-02-21 16:01:23

Couldn't be better!

#32026-06-06

Thank you

#42011-02-23 17:11:29

More convenient office hours for those who work during the day. Perhaps one evening?

#52011-03-16 11:16:24

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#62010-10-04 12:14:56

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#72011-05-05 13:30:08

Keep it up!

#82025-10-03

I think I was served most excellently. I cannot thing of anything to add.

#92026-05-04

give me choices of what type of medicines that i can take

#102026-05-16

Customer Rating : 4.7

Based on 637 ratings