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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Did not have to wait at all. Other places I would wait 4 hours or more.

#12010-11-10 08:57:14

computerized medical record

#22025-10-30

The professionalism was awesome.

#32012-07-03 15:04:31

The service overall was excellent!

#42012-07-06 12:10:33

Dr. Ringpfeil's no nonsense (but compassionate) manner. Decisive and confident.

#52011-11-03 09:35:32

The dr spent a lot of time answering my questions.

#62011-10-17 16:10:34

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#72025-11-07

Office was comfortable, and staff was extremely friendly and informative.

#82011-01-25 12:57:52

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#92012-10-25 11:48:39

all people very nice.

#102025-10-10

What can we do better?

(answers:373)

Great practice

#12011-03-14 13:52:46

I'm sending my whole family here. It's wonderful.

#22026-03-11

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#32010-12-16 10:06:03

was fine

#42025-07-30

can't think of anything.

#52025-05-03

If it's not broke don't fix it...everything was handled very well

#62025-08-25

please change the paintings in the reception area....

#72011-02-02 11:01:42

Everyone and everything is excellent!

#82011-03-23 10:51:26

everything was great.

#92011-03-18 11:09:57

More appointment availability either early or later (before or after the normal 9-5 workday)

#102010-08-23 16:22:28

Customer Rating : 4.7

Based on 637 ratings