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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#12025-09-15

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#22025-10-02

Dr. Ringpfeil listened patiently and explained treatment and diagnosis thoroughly

#32025-10-07

The aesthetician was great, very straight forward and running on time!

#42011-05-05 13:30:08

Everything even your choice of music.

#52026-03-13

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#62026-04-08

There was no option to thank Andrea, but she also did a lovely job.

#72011-12-20 08:37:39

Very knowledgeable and good at explaining the condition.

#82026-05-12

Dr. Ringpfeil listened patiently and explained treatment and diagnosis thoroughly

#92026-02-08

Dr. Ringpfeil is extremely knowledgeable about her field. She also put me at ease immediatley and made me feel quite at home. I will definatley return once a year for her to check me. Her assistant and the receptionists were most helpful and very nice and more than happy to comply with their patients' wishes. Should anyone be searching for a dermatologist, I highly recommend Dr. Ringpfeil.

#102025-10-06

See more patient answers >>

What can we do better?

(answers:373)

Everything was great! No further suggestion at this time.

#12025-11-21

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#22011-06-02 14:18:32

Keep up the good work!

#32025-08-07

Everything was wonderful

#42025-07-15

I am perfectly happy, which is why i keep returning.

#52011-10-03 12:18:59

not sure yet

#62025-11-08

You guys did great. This was a great experience for me

#72010-09-22 12:31:41

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.