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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr Ringfell was very attentive to my problem. She reviewed my medical history throughly unlike any other physician that I have met before. I felt that she aswered to all my questions with extreme knowledge and confidence. I am leaving my appointment today reasured that she will find the right diagnosis to my problem.

#12025-06-18

The friendliness of the staff, their attitude, their orange uniform..yessssss.

#22025-10-09

the atmosphere alomg with the professionalism of the staff.

#32026-05-22

Yes, the doctor listened attentively to my description of symptoms and was authentically interested in helping me to resolve a skin issue that numerous specialist have not been able to identify.

#42026-03-17

Did not have to wait at all. Other places I would wait 4 hours or more.

#52010-11-10 08:57:14

location conveinent

#62025-09-14

good service

#72011-04-19 10:17:20

How nice and welcoming everyone is!

#82026-04-05

Everyone was very nice!

#92026-04-24

everyone seemed genuinely friendly.

#102025-11-24

What can we do better?

(answers:373)

keep up what your doing

#12010-09-23 14:03:13

All aspects of care were remarkable--much better than I've encountered elsewhere.

#22025-09-28

Everything was great thanks!

#32011-02-25 11:46:15

Everything was wonderful - no complaints at all!

#42025-07-16

nothing just keep up the good work.

#52025-07-26

Nothing I can think of

#62026-02-27

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#72011-06-22 17:06:20

The lock on the door of the unisex bathroom is a little challenging in that you don't know whether it is locked or not. This was a little unnerving.

#82010-10-28 10:21:25

I wish there is a more flexible schedule for the morning visit.

#92010-12-16 12:15:00

you are the best!

#102011-08-10 10:32:44

Customer Rating : 4.7

Based on 637 ratings