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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Overall friendliness of the staff. Atmosphere was very comfortable.

#12026-02-15

The Dr treated me as a Person, not a commodity. She talked to me so I could understand what needed to be done and what possible courses of actions needed to be taken. I enjoyed the fact that the Dr. took time to listen to me & took action considering my desires as well.

#22025-07-01

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#32012-07-26 11:37:17

Attention to detail on part of doctor and assistant

#42025-08-21

Clean, bright, well appointed office

#52026-04-06

I normally am turned off by palatial offices, but the office is so aesthetically beautiful, the fittings and art work so exquisite, that I am filled with admiration.

#62025-10-28

The med assistant and the doctor were very pleasant and I feel like I can leave knowing that I am ok and had an excellent exam

#72025-12-19

I appreciate not being sold on any products I don't want or need :)

#82011-04-12 08:22:32

The electronic registration.

#92025-11-26

Every one is very nice and attentive!!! The doctor and the assistent took their time to explain my options and answer my questions and concerns...Thanks a lot....

#102010-12-01 14:40:20

What can we do better?

(answers:373)

frankly, everything was excellent

#12011-08-01 16:26:25

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#22025-06-26

No major suggestions. I got all the answers I needed.

#32025-12-31

My experience in the office today was absolutely excellent

#42025-05-06

I do not believe there is a need to improve.

#52010-11-01 14:00:26

You were amazing

#62010-09-28 09:24:38

The restroom could be cleaner.

#72011-01-19 08:56:51

we are okay

#82025-11-12

Everything was great!

#92025-07-29

service was excellent

#102026-02-25

Customer Rating : 4.7

Based on 637 ratings