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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#12026-04-16

Friendly faces pleasant people wonderful and comfortable atmosphere.

#22025-08-23

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#32026-05-25

The friendliness of the staff, their attitude, their orange uniform..yessssss.

#42026-04-25

The ambiance, staff and physician

#52025-09-19

The service was excellent. I really enjoyed my vist!

#62011-04-12 14:51:28

EVERYONE WAS VERY NICE AND FRIENDLY AND I ESPECIALLY LIKED EVRYONES SMILE!

#72010-12-14 11:35:36

The speed and throughness of the visit.

#82025-10-08

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#92025-09-27

I didn't feel rushed and felt like I was really listened to and taken seriously. I didn't feel like someone was just throwing ointments at me to get me out the door. I really appreciate the care I received here. Thank you.

#102026-02-18

What can we do better?

(answers:373)

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#12011-07-27 15:04:39

Can't imagine any better first impression.

#22011-02-24 14:49:37

Service was extremely good.

#32011-01-27 16:47:12

no suggestions

#42025-11-11

Always laugh at my jokes.

#52025-11-27

excellent service

#62026-02-25

my visit was great

#72025-10-22

Great practice

#82011-03-14 13:52:46

Nothing!

#92025-09-18

Can't think of anything staff were very helpful

#102026-07-02

Customer Rating : 4.7

Based on 637 ratings