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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#12010-11-29 11:47:11

Staff professionalism,crisp action,friendly engagement,and a well designed entry area.

#22011-09-21 17:08:06

I was made to feel comfortable and was happy that I felt listened to and as though my needs were addressed. I feel confident that the doctor is determined to assist me with my multiple issues. The medical assistant and receptionist were also very helpful and welcoming. Thank you.

#32026-02-15

being seen promptly

#42025-05-22

the cute scrubs:-) knowledge of the dr. and staff.

#52025-12-17

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#62025-10-19

I WAS VERY COMFORTABLE WITH THE VISIT

#72025-07-26

The music and the abience in the office was superb!

#82025-09-17

Everyone was so nice! I've never been to a doctor's office where everyone is so pleasant and the service is so quick! I didn't wait at all! You guys are great!

#92011-10-05 11:53:28

All

#102025-06-10

See more patient answers >>

What can we do better?

(answers:373)

This visit was great.

#12026-04-07

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#22011-07-27 15:04:39

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#32026-01-16

I was served perfectly

#42011-02-14 08:46:29

can't think of anything

#52011-12-12 10:13:47

Can't think of a thing

#62025-11-10

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#72010-09-28 11:03:56

Completely satisfied

#82010-10-20 09:59:20

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#92011-03-24 10:10:11

More convenient office hours for those who work during the day. Perhaps one evening?

#102011-03-16 11:16:24

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Customer Rating : 4.7

Based on 637 ratings