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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

KTP Laser

Overview:

This double pulsed Nd:YAG laser treats facial blood vessels and spider veins.

Expected results:

Reduction of unwanted blood vessels.

Preparation:

Sunscreen for several weeks. Avoidance of alcohol prevents the dilation of blood vessels especially with rosacea.

Post treatment instructions:

Sun protection for 6 weeks after each treatment. Avoidance of alcohol for 2 weeks after each procedure.

Time to desired results:

1-4 treatments 4-6 weeks apart may be necessary to eradicate unwanted blood vessels.

Contraindications:

Recent tan. Skin types that never burn.

Duration of desired effects:

5-7 years. After this time, our body will form new vessels, especially in genetically determined spider veins.

Downtime:

Redness, swelling and bruising for several days, bruising for up to 3 months with leg vein treatment. Scarring is rare but may occur.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The professionalism yet friendliness of the entire staff

#12026-05-28

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#22025-10-21

It's great that you're using electronic means to capture patient information. Everyone is very friendly and competent and the doctor was wonderful to talk to.

#32026-03-25

I like the doctor and how careful and thorough she is.

#42026-04-12

Very Friendly

#52025-10-11

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#62011-11-17 15:30:47

The visit went smoothly, and the physician answered my questions directly.

#72025-06-18

The time the doctor spent with me.

#82025-10-11

I thought the waiting area was decorated beautifully and made me feel relaxed and at home.

#92026-02-07

EVERY ONE WAS REALY NICE

#102025-12-24

What can we do better?

(answers:373)

Keeping me from dying of skin cancer would be good (I will behave and do the checks and annual exam to help out!!!)

#12010-11-29 11:47:11

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#22011-07-28 15:11:23

I can't think how anything could have been better.

#32025-10-19

No complaints at all, but since you asked, receptionist today could have been "warmer"

#42010-08-25 10:41:35

Just continue your good work to keep your credibility in place.

#52010-10-12 10:33:59

NO COMMENT AT THIS TIME.

#62026-06-06

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#72026-05-09

Everything was great!

#82026-03-21

Only the 30 minute wait time really should be shortened.

#92025-12-17

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#102025-12-12

Customer Rating : 4.7

Based on 637 ratings