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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

KTP Laser

Overview:

This double pulsed Nd:YAG laser treats facial blood vessels and spider veins.

Expected results:

Reduction of unwanted blood vessels.

Preparation:

Sunscreen for several weeks. Avoidance of alcohol prevents the dilation of blood vessels especially with rosacea.

Post treatment instructions:

Sun protection for 6 weeks after each treatment. Avoidance of alcohol for 2 weeks after each procedure.

Time to desired results:

1-4 treatments 4-6 weeks apart may be necessary to eradicate unwanted blood vessels.

Contraindications:

Recent tan. Skin types that never burn.

Duration of desired effects:

5-7 years. After this time, our body will form new vessels, especially in genetically determined spider veins.

Downtime:

Redness, swelling and bruising for several days, bruising for up to 3 months with leg vein treatment. Scarring is rare but may occur.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor and her Medical Assistant are very thorough and they take time to explain everything that you need to understand.

#12025-09-05

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#22025-11-23

Everyone was so pleasant,and nice.

#32025-01-08

service

#42024-12-26

I liked scheduling my appointment online, it was fast and simple.

#52012-10-02 10:02:31

Overall friendliness of the staff. Atmosphere was very comfortable.

#62025-09-27

the music was marvelous!

#72025-11-14

IN ADDITION TO THE EXCELLENT ENVIRONMENT AND STAFF AND DOCTOR, THE MUSIC WAS ALSO EXCELLENT AND SOOTHING. sOME OFFICES HAVE AWFUL MUSIC STREAMING.

#82010-11-11 15:36:56

Very relaxed and comforting environment. This was my first visit with a dermatologist and am quite happy with the experience.

#92025-06-13

Everyone very freindly. That's important.

#102025-03-18

What can we do better?

(answers:373)

Everything was great thanks!

#12011-02-25 11:46:15

Can't think of anything, all was excellent.

#22011-05-03 10:51:30

Tea? Just kidding! Everything was great.

#32010-10-26 10:16:13

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#42011-05-19 10:14:50

Maybe some more magazines for the guys. I`ll bring a few in...

#52025-02-21

fantastic service

#62025-03-17

move closer to home

#72010-11-08 09:51:29

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#82011-06-02 14:18:32

Can not be better!

#92011-04-05 09:29:32

I think that you should just mkae the vists a little bit quicker, and thats all.

#102010-10-27 08:46:34

Customer Rating : 4.7

Based on 637 ratings
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