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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

KTP Laser

Overview:

This double pulsed Nd:YAG laser treats facial blood vessels and spider veins.

Expected results:

Reduction of unwanted blood vessels.

Preparation:

Sunscreen for several weeks. Avoidance of alcohol prevents the dilation of blood vessels especially with rosacea.

Post treatment instructions:

Sun protection for 6 weeks after each treatment. Avoidance of alcohol for 2 weeks after each procedure.

Time to desired results:

1-4 treatments 4-6 weeks apart may be necessary to eradicate unwanted blood vessels.

Contraindications:

Recent tan. Skin types that never burn.

Duration of desired effects:

5-7 years. After this time, our body will form new vessels, especially in genetically determined spider veins.

Downtime:

Redness, swelling and bruising for several days, bruising for up to 3 months with leg vein treatment. Scarring is rare but may occur.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.

#12026-02-25

Andrea was very nice and helpful!

#22025-08-07

Minimal waiting time. So friendly and professional!!

#32012-10-01 11:08:39

staff/ambiance/cleanliness

#42026-03-04

I was extremely impressioned with the professionalism of the entire staff and the uplifing atmosphere of the office as it made me feel relaxed and welcomed. I love the color scheme of the office too!

#52025-08-26

I am extremely impressed. Felt comfortable and confident in the doctor's treatments. the staff was very professional yet kind and very helpful. The doctor's knowledge of medical condition

#62025-09-07

service

#72025-12-14

There didn't seem to be an overload of other patients in the office, which is what I am normally used to from other offices.

#82011-01-04 15:49:01

interaction with staff

#92025-11-06

Did not have to wait long.

#102025-11-30

What can we do better?

(answers:373)

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#12026-06-15

Get some better parking spaces

#22026-07-08

Excellent experience Can't think of anything I would change

#32011-04-04 11:16:27

Everything was great.

#42026-06-22

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#52025-09-03

Everything was excellent

#62026-06-27

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#72011-06-02 14:18:32

everything was great.

#82011-03-18 11:09:57

n/a

#92026-02-28

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#102010-12-16 10:06:03

Customer Rating : 4.7

Based on 637 ratings