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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

KTP Laser

Overview:

This double pulsed Nd:YAG laser treats facial blood vessels and spider veins.

Expected results:

Reduction of unwanted blood vessels.

Preparation:

Sunscreen for several weeks. Avoidance of alcohol prevents the dilation of blood vessels especially with rosacea.

Post treatment instructions:

Sun protection for 6 weeks after each treatment. Avoidance of alcohol for 2 weeks after each procedure.

Time to desired results:

1-4 treatments 4-6 weeks apart may be necessary to eradicate unwanted blood vessels.

Contraindications:

Recent tan. Skin types that never burn.

Duration of desired effects:

5-7 years. After this time, our body will form new vessels, especially in genetically determined spider veins.

Downtime:

Redness, swelling and bruising for several days, bruising for up to 3 months with leg vein treatment. Scarring is rare but may occur.

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Being treated promptly

#12010-12-22 09:39:41

I liked the waiting room it was really nice.

#22025-07-13

thoroughness of staff

#32025-05-24

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#42025-04-24

Everyone was lovely and the office looks beautiful.

#52024-12-08

Office looks great!

#62025-09-26

I didn't feel rushed when asking questions - the staff took the time to explain answers well.

#72025-05-15

good service

#82011-04-19 10:17:20

Latte!

#92011-06-02 09:33:27

Dr. Ringfiel, of course.

#102025-06-12

What can we do better?

(answers:373)

I cannot think of a thing that would make the visit any better.

#12010-11-03 15:36:43

n/a

#22025-08-27

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#32011-06-02 14:18:32

Nothing, my visit was great.

#42025-04-23

Better parking?

#52025-01-22

can't think of anything.

#62025-06-10

music in office was just okay

#72025-05-09

more relaxing music

#82025-07-20

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#92011-03-24 10:10:11

Stay the same.

#102025-11-14

Customer Rating : 4.7

Based on 637 ratings
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