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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

Written by Dr. Ringpfeil

KTP Laser

Overview:

This double pulsed Nd:YAG laser treats facial blood vessels and spider veins.

Expected results:

Reduction of unwanted blood vessels.

Preparation:

Sunscreen for several weeks. Avoidance of alcohol prevents the dilation of blood vessels especially with rosacea.

Post treatment instructions:

Sun protection for 6 weeks after each treatment. Avoidance of alcohol for 2 weeks after each procedure.

Time to desired results:

1-4 treatments 4-6 weeks apart may be necessary to eradicate unwanted blood vessels.

Contraindications:

Recent tan. Skin types that never burn.

Duration of desired effects:

5-7 years. After this time, our body will form new vessels, especially in genetically determined spider veins.

Downtime:

Redness, swelling and bruising for several days, bruising for up to 3 months with leg vein treatment. Scarring is rare but may occur.

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

very comfortable, but classy environment. Gave the feeling that the practice was upscale and therefore service would be quality

#12011-12-22 16:04:37

The Dr. was excellent in every way !

#22011-04-18 11:48:00

Everyone was attentive and friendly. The music in the waiting room was beautiful.

#32026-06-20

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#42025-09-13

Punctuality of apointment.

#52026-04-25

Linda and the medical assistant were wonderful

#62011-09-16 11:42:32

Dr. Heckman gave me a lot of information and listened and answered all of my questions.

#72011-11-17 15:30:47

the music was marvelous!

#82026-01-05

The doctor and physicians assistant were both very professional and knowledgeable.

#92026-01-24

Very friendly staff. Made the experience easy and comfortable.

#102025-08-16

What can we do better?

(answers:373)

Have an accessible examining table!!!

#12011-08-31 14:28:17

Get some better parking spaces

#22026-02-22

Give me a good report!!!!!!

#32026-06-13

Don't change a thing

#42010-12-14 13:17:28

Just do the same good job

#52026-02-11

I was served perfectly

#62011-02-14 08:46:29

Don't change a thing

#72010-12-14 13:17:28

Don't change anything, it's excellent.

#82010-11-08 15:17:21

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#92010-12-07 10:07:04

more than adequate service!

#102025-09-02

Customer Rating : 4.7

Based on 637 ratings