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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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SKIN

# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Knowledgable and friendly staff.

#12024-04-17

Seeing Dr. Ringpfeil again!

#22023-11-30

Everything was great.

#32010-11-10 10:00:27

I liked all rthe art work that was hanging up in the hallways. I also liked how friendly everyone was. It seemed as though they all wanted to be here. Some times at otjher places the people at the counter can be disrespectful. Not here. The or was very caring and explained the treatment in terms that we could understand.

#42023-06-22

Yes, straight answers

#52023-12-07

Everything was great. Very prompt, attentive service. Thank you.

#62023-10-29

That was the most thorough appointment I have had in a very long time. I was given numerous options that were tailored for my skin needs.

#72011-12-06 10:16:06

everyone was very nice.

#82023-05-01

Latte!

#92011-06-02 09:33:27

Information provided by doctor.

#102024-03-15

What can we do better?

(answers:373)

I couldn't find any parking.

#12023-11-22

Just continue to be as thorough and caring as my experience today. Quite like a breath of fresh air!

#22024-03-19

Just continue your good work to keep your credibility in place.

#32010-10-12 10:33:59

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#42023-11-02

we are okay

#52024-03-18

just keep giving me good news and no cancer.

#62023-09-06

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#72010-11-10 12:28:11

I can't think of anything.

#82010-08-25 14:18:06

please change the paintings in the reception area....

#92011-02-02 11:01:42

I was impressed with every step of making the appointment to seeing the physician.

#102010-12-16 12:26:48

Customer Rating : 4.6

Based on 537 ratings
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